Candlewood Suites Jackson by IHG

2.5 star property
Hotel in Jackson with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down comforters, desk
Exterior
1 bedroom, premium bedding, down comforters, desk
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪5 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite

  • 580 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Suite

  • 318 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Jackson

Candlewood Suites Jackson by IHG places you within a 15-minute drive of Tanger Outlets and Veterans Memorial Park "The Flame". The 86 rooms at this hotel include coffee makers, Smart TVs, and premium bedding.

What's nearby

  • Noah's Ark Rehabilitation Center - 5 min drive - 5.4 miles
  • Tanger Outlets - 6 min drive - 7.8 miles
  • High Falls State Park - 10 min drive - 10.5 miles
  • Butts County Courthouse - 12 min drive - 10.9 miles
  • High Falls Water Park - 12 min drive - 11.3 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Zaxby’s - ‬2 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schlotzsky's - ‬15 min walk

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with a seasonal outdoor pool and a 24-hour front desk
Guests of Candlewood Suites Jackson by IHG enjoy features like a seasonal outdoor pool, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a gift shop and a banquet hall.
Guests can expect to find free WiFi and 50-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet (varies based on length of stay)
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 27 to September 30.
  • No rollaway or extra beds are available.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Frequently asked questions

Is free cancellation available at Candlewood Suites Jackson by IHG?

Candlewood Suites Jackson by IHG offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

Will I be able to park at Candlewood Suites Jackson by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Jackson by IHG feature a casino?

No, Candlewood Suites Jackson by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Jackson by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 27 until September 30.

What do couples enjoy most about Candlewood Suites Jackson by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a seasonal outdoor pool.

Does Candlewood Suites Jackson by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Jackson by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Jackson by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Jackson by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Jackson by IHG for a fee of USD 50 per pet, per day. The property also provides an off-leash area.

Does Candlewood Suites Jackson by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Candlewood Suites Jackson by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Jackson by IHG.

Reviews

Candlewood Suites Jackson by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 264 reviews
Rating 8 - Good. 43 out of 264 reviews
Rating 6 - Okay. 11 out of 264 reviews
Rating 4 - Poor. 8 out of 264 reviews
Rating 2 - Terrible. 11 out of 264 reviews

Reviews

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed a room for a few hours to sleep before an early flight out of Atlanta. The staff were very nice and friendly. The front desk staff told me exactly what to do for check out and my stay was very smooth. If I ever need a room again in the area I will be planning to stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kimberly, JACKSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here between moving from one home to the next. The staff was very accommodating and welcoming. The room was clean and had everything we may need for an extended stay of 11 days.
Stayed 11 nights in Jun 2025

2/10 Terrible

Sharette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff that work on the 4th July morning was rude nasty attitude every but the older lady that work the night shift was amazing the housekeepers are very friendly nice hotel but that one lady is going to make guest not come back I don’t care how clean and nice ur hotel is customer service is what keep ur business
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine, Murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, and the kitchen is very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

valencia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dillon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wrong Room

I booked a room with 2 queen beds and when we checked in they gave us a room with 1 king bed instead. Went to the front desk where the woman told us they don’t have anything else available and that there’s a pullout couch. She offered no explanation for how this happened and they made no effort to fix this. Very disappointing to not receive the room I booked and be disregarded by the staff. Otherwise the room was very nice and clean but overall a disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are spacious, clean, and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
The room was exceptionally spacious.
Stayed 1 night in Jun 2025

8/10 Good

Ulyssa

Liked: Cleanliness, property conditions & facilities
Nice clean hotel. They do not serve breakfast like the description says
Stayed 4 nights in Jun 2025

10/10 Excellent

Nancy

Traveled with partner
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip, Good Experience

Stopped on the way to the beach. Very friendly staff and room was just what we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jun 2025

8/10 Good

Constance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the Holiday Inn Express next door was full so we stayed at Candlewood. For a one night stay it was disappointing to not have complimentary breakfast. We did go over to HI Express and paid $10. I suspect this would be a nice stay for an extended stay. The hotel was clean and the front desk was friendly and helpful. It appeared to have nice amenities for an extended stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Des

Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Amenities
Love this hotel! The desk clerk was very helpful and kind! Would highly recommend this Hotel! Five stars!!
Stayed 1 night in Jun 2025