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Kanku Joytel Hotel

3.0 out of 5.0

Recent guest reviews

The room was small but I was surprised how much they managed to squeeze in that space and how efficiently it was used. Even though it looked cramped I found it was not an actual problem. Everything was clean, but looked a bit old - definitely not your romantic getaway :) It's a short walking distance from a small train station (no elevator) which can get you to Osaka. The hotel is right next to the railway, so even though I stayed on the 24th floor the passing trains could clearly be heard (did not interfere with my sleep though).

Cause of 4 hours delay we missed the Kyoto train and airline company arranged this hotel for free. They have free shuttle to/from airport. Fair rooms and service with good price. If you don't mind not to stay Osaka city center, recommended.

Ok, so we all stuff happens right? I can accept that. I arrive and the lady tells me the aircon on my floor is broken. I was exhausted from my long trip from Kanazawa where I live and just needed a good nights sleep before my flight to Spain in the morning. She tells me there are fans so if I get hot call down for one and they'll bring it up. Or just open a window. Room was boiling so I immediately open the window to the sound of the trains 50m away and the building work going on nearby. Ok, no problem. I call down for a fan. The same lady says "Sorry, we don't have any fans". She apologised some more. Then some more and I was left to swelter. At 1:30 dripping in sweat I call down in desperation to get a fan. She says there are none. I go silent. Then she says "Oh, actually, I'll bring one up now". With the fan things weren't an issue, but from this experience, I will never stay in another Joytel hotel. Empty apologies from a company more interested in profit that providing customers with even just ONE good nights sleep. If they cared even a little bit about the latter they would have closed that floor and sent guests already booked in to another hotel free of charge. If you arrive and they tell you something important isn't working, ask to change rooms immediately. If it's aircon, I'd have preferred to cancel my booking and find a different hotel nearby. All else was ok, with aircon, a good hotel. Without, "Joy"tel? More like "Hell"tel.

Location is good , even though little far from airport. Shuttle bus is free but you have to adjust the timings as they are limited. One good reason to stay here is its proximity to AEON Mall which is only 5-6 minutes by walk and has various shops, big supermarket and some restaurants including KFC and Mc donalds. Just in front of Hineno station and have good connection from Osaka/Shin Osaka. Rooms are average and clean. Earlier known as Best Western hotel. Room size is average and bathroom is small. Only for Overnight stay if you have flight next day.

Good: Very close to the airport and they have a free airport shuttle service (takes 20 min to the terminals), which is very convenient, also next to the train station. Their Japanese bathroom (sento) is really nice, with shampoo, conditioner, soap, massage chair, body lotion etc. and also a sauna. Everythings clean and you get towels and the (own) bathroom has a hair dryer. Good map of the surroundings and restaurants in the file at the room. Western style rooms with own shower/tub and toilet, free W-LAN, TV and refrigerator, electric water kettle and tea in the room. Bad: It's not near the city center, but next to the station, so you can hear the trains in the evening (in the night quiet as no trains). Also there is no breakfast, but you can pay extra for the breakfast buffet (1300 Yen) as well as for dinner and lunch (1900 Yen). The yukata is more like a long sleeping shirt and not an actual yukata. Windows in the room couldn't be opened and it smelled of old smoke even though non-smoking room. Check-in before 3 p.m. not possible, but you can leave your suitcases in the lobby. Nothing interesting in the area.

In hindsight, it would have been better to spend the extra money for the ANA hotel which is physically located at Kansai International. However, since I had booked the room at the Joytel (formerly Best Western) at a rate which I couldn't change my booking, we ended up staying here. In all it was a fine hotel to stay for the night. There is nothing of interest around the immediate area. The train ride from the airport was pretty easy and quick. Room was clean and the complimentary breakfast was nice.

We booked here because it was the cheapest 'near the airport' hotel. Still 20 minutes away with nothing to do or eat in the vicinity. It is aging - and not that nicely, but it is clearly a cheap construction. Nevertheless, it served its purpose and it was clean.

I booked this hotel to stay overnight after the late night flight to Kansai airport. Ended up getting there in the morning due to the delay in the flight. The front desk promptly offered me the room (- gave me an extension of the checkout time so I can have some rest) and gave me the breakfast voucher right away -- I was able to have much needed food and nap before heading to the final destination. Great location - only few minutes walk to JR Hineno station.

This hotel is very basic. The room is not very clean, but has all the basics for overnight stay. There are too many tourist groups booked at this big hotel, which makes the public area quite noisy. But once in the room, it's ok. The elevator is also few and slow The airport shuttle is great. It's free, very punctual and frequent enough. It is the best part of the hotel.

Front desk very professional! Buffet breakfast was great. Room size maybe just under sizes. Shower facilities was absolutely amazing ( hot shower). Maybe little noise because it next the the train line. Connivence to the branded outlet.

4066 Hineno Izumisano Osaka-fu

Located within a mile (2 km) of Izumisano History Museum, Kanku Joytel Hotel is within 2 miles (3 km) of Jigenin Temple. This 270-room, 3-star hotel has free in-room WiFi along with free self parking and a free airport shuttle. It's adjacent to the airport and also near Nakami Shrine and Izumisato Furusato Machiya House.


Enjoy a bite to eat at TERRACE, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start each morning with breakfast, available for a fee.


All of Kanku Joytel Hotel's 270 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with 19-inch TVs and pay movies. Beds are dressed in down comforters and bathrooms offer jetted tubs, rainfall showers, hair dryers, and slippers. Phones, ironing boards, and desks are other standard amenities.

Property features

Guests staying at Kanku Joytel Hotel enjoy a fitness center, a spa tub, and a sauna. There's free parking, as well as a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and coffee/tea in a common area.

Room options

Single Room, Non Smoking

Twin 1 | Sleeps 2

Double Room, Non Smoking

Full 1 | Sleeps 3

Twin Room, Non Smoking

Twin 2 | Sleeps 4

Triple Room, Non Smoking

Twin 3 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 251 reviews