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Kaya Izmir Thermal And Convention

5.0 out of 5.0

Recent guest reviews

I was in this hotel during a business trip for 2 weeks. I had breakfast and dinner in the self service restaurant. Food was good but a little bit repetitive (reason why I don't give the 5 stars). In the hotel a spa is available. Interesting to know that also a shuttle bus for toursitc area of Izmir is available for free. The only suggestion I can give in this case is to provide a map with clearly identified bus stops.

I have been visiting the hotel last 10 years Normally I like to place and staff and food But this time something different .. Staff are not like before Some of them even don't care what they do It's a 5 star hotel and they have to behave as a 5 star staff I asked to lady at pools reception if the poll is available She said yes But when I go to inside pool was closed actually Do to construction work! She doesn't know that and I couldn't believe that.. Also food is not tasty like before Sorry to say that but hopefully it'll get better again Management! Please do something.. Regards..

I've stayed here for a few days in my last days of annual leave. I knew this hotel from my previous layovers in my ex-company. Staff were really kind and smiling all the time. They were really helpful for our whole requests and needs. Standard room which I've stayed was comfortable with modern furniture. Clean and tidy. Full minibar checked daily if you need. Tea-coffee set with complimentary water. All the facilities in the Spa were cleaned regular time intervals. I liked Spa very much. Fresh Bathrobes and towels were provided whenever you want to change. I've tried Balinese and Thai Massages which help me getting relaxed. All staff were professionals. I can really suggest this hotel without any hesitation. You won't regret it. ☺️👍🏻

This is the first time I visit Turkey, and very happy and enjoy to stay in KAYA IZMIR, all staffs in reception are so kind to all customers stay here, especial Miss Seda, she is really good to the customers, always try to make customers happy and comfortable.

The hotel is the best place to stay and relax in town!! The hotel staff is very polite and they welcome the hotel guests with a warm smile! The hotel area is very nice and the forest next to it is nice for those who would like to enjoy walking and the nature in Izmir. The breakfast is also very tasteful.

Stayed here as part of a 5 day tour organised through flight centre. We were immediately blown away by the extravagance of the entire hotel. This is easily the most extravagant hotel I have ever stayed. Everything is spectacular from the check in, the lobby area, the rooms, the beds and the food.....oh my god the food.....the dinner and breakfast buffet was to die for.

Second time in this hotel. Much beter compared to 3 years ago. No problems if you dont mind construction noise at 8.30 on saturday morning. Breakfast is acceptable but not the staff in the restaurant. Male and female staff is advised as if Thé rule is to ignore the customer. The are more than needed number of waiters however none of them iş working. Apart from that none of them smiling. Well perhaps they are not happy which is the least of the customers problems. The owner sent too much money for the premises but personnel management really sucks. İf ı was the owner ı would fire all the managers especially the restaurant manager if there is any.

This is the first hotel i stayed that room numbers and elevator flat buttons are not compatible. We stayed room 1365 it was at the 3rd floor. The rest is just fine. There is a nice forest and nature next to the hotel . But we felt like we are kept between concrete all the time.Termal pool is always noisy because it is placed between the walls of inner courtyard. Vallet service is efficent. There is a wedding hall next to the hotel. During weekends parking is difficult.

It's a big hotel focused on the thermal pool and spa therapy, not to much foreigners in the hotel and the treat of all people is excellent. The rooms are big , client and quite new. About the hotel facilities the gym is huge, quite complicated to come inside but excellent place with lots of machines and options.

Moderate class hotel. My main negative impression was about bad smell in the rooms probably due to thermal water. There is a cosy bar at the lobby. You can sit and check your mails in the lobby. You can walk around. The hotel is located near a hill with a lot of trees and you can hike. It is not very much far from the sea, you can even walk to the seaside in 20 mins. Foods are nice but I cannot say the same for desserts. There is considerably good convention centre for mid or large size congresses.

Ilica Mahallesi Zeytin Sokak No 112 Izmir Izmir

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Narlidere within a mile (2 km) of Balcova Cable Car, Kaya Izmir Thermal And Convention is within a few miles (5 km) of Inciralti Open Air Theatre. This 316-room, 5-star hotel has 3 outdoor pools along with a full-service spa and 2 restaurants. It's also close to Agora Shopping Center and Kedi Culture and Arts Center.


Enjoy dining at one of 2 onsite restaurants including Smyra, which specializes in Turkish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


All 316 air-conditioned rooms provide minibars and coffee makers. Guests can expect to find satellite TV and stay connected with free WiFi.

Property features

Guests of Kaya Izmir Thermal And Convention have access to a full-service spa, 3 outdoor pools, and a children's pool. A stay here includes free valet parking. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and 15 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 703 reviews