This is such a great place, best spot on the beach! Quiet and relaxing and the staff is out of this world wonderful! The only thing we found undesirable during our stay was the showerhead...it sprayed water EVERYWHERE including out of the shower staff, getting the towels and toilet paper wet.
Experience is always consistent. I know what to expect.
Great location on the beach and kept very clean. Cleaning staff does an excellent job. Prices have increased significantly with no upgrades and less inclusions. Waitstaff is lacking. Had to go to the bar/restaurant to order food or drinks or try to flag down waiters. Was great previous years. Not so anymore. Overhear lots of complaints from other guests who had also been coming for years.
We like that the staff are long time employees, who remember you year after year.
Perfect location on the beach. Pillows were terrible. Towels were threadbare. Making coffee available early in the morning before the dining room opens would be appreciated. Staff were all great and helpful. Very clean inside and outside.
This property is perfect if you want to be right on the beach. Restaurant was outstanding as well as the service. Only complaint was that they allow guests to reserve a palapa beach chair the night before they are going to use it. Then they may only use it for one hour during the entire day. They need to make a rule to limit the number of hours a chair can be reserved without using it. Otherwise everything was great.
Loved being right on Playa la Ropa Did not like the location of our rooms- off the main lobby and very noisy, had to keep the curtains closed all the time Did not like not having a small fridge and coffee maker in the room- had to wait for coffee and felt like I was being an annoyance to staff, bugging/interrupting them to get me a coffee
Great location right on each. Great staff and friendly. Sometimes there is an issue getting a lounger in the shade unless you safe a chair late evening.
Convenient access to the beach Great food Free drinks from 12 to 22 hrs Nice swimming pools
We really enjoyed this hotel! The staff was wonderful and the hotel was well maintained. The location was perfect as well!
Liked it, pool, beach exit, clean, yummy breakfast buffet.
It is dangerous not to have railings going into the pools. It's impossible for elderly people to use the pool without railings and also risky for children coming in and out of the pool. I believe it is necessary to have those installed for safety reasons.
excellent locationright on playa la ropa nice beach and great plate for relaxation
Drizzled the whole time we were here but still had a good experience. Felt very safe and my kids loved the warm pool after playing with the waves in the beach.
We stayed at this hotel after reading other guests reviews and they were right on the money.The hotel may have not been 5 star but was very clean had a great location and the staff were all wonderful.We will be returning.
was the most disappointing place I have ever stayed I booked through your site and was told any amount when I went to pay they charged my double when I question this they told me I had to pay 19 tax $16.00 sea view and the breakfast charge which They told me was included.I think this is deceitful and I think customers should be warned about this practice and I did complain so the next time I went they put me in the last back room next to the workshop with no wifi or hot water. and I had no meals there so I wasn't charge again like before I would never give this hotel a good rating it was a disgrace
The positives of this hotel is their great location directly on the beach and their wonderful staff...many who are now friends. The pool was refreshing and clean, the food was good and you have great access to many activities and other restaurants and bars on Playa La Ropa. The negatives are the rooms, especially the showers and sink area need maintenance and the Internet is horrible. Unfortunately, I had a lot of work to do and the lack of a good signal prevented me from getting much done. Overall a very good value for your money, but they should invest in their infrastructure and make it enjoyable and productive.
Our experience it was fantastic. But we didn't like the manager, she wasn't friendly with customers, and all day she was reading in the restaurant.
The staff was very helpful, and was able to solve all of our doubts and situations. We had a wonderful time, and would surely return.
Our only complaint was people reserving lounge chairs with towels and then not sitting in them! The hotel does not require "checking in or out" towels which seemed to encourage people to place on chairs early or night before and then not use. Frustrating on the days we wanted to sit.
Located in Playa La Ropa, Hotel Villa Mexicana is next to popular attractions like La Ropa Beach and Zihuatanejo Bay. This 64-room, 3-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a restaurant. It's connected to the convention center in central Zihuatanejo and also close to La Madera Beach and Las Gatas Beach.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a local cuisine breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
Hotel Villa Mexicana's 64 air-conditioned rooms provide free local calls, free bottled water, and laptop-compatible safes. Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries.
Guests of Hotel Villa Mexicana have access to a private beach, 3 outdoor pools, and a children's pool. Self parking is available for MXN 85 per stay. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a conference center, and a business center.
This is such a great place, best spot on the beach! Quiet and relaxing and the staff is out of this world wonderful! The only thing we found undesirable during our stay was the showerhead...it sprayed water EVERYWHERE including out of the shower staff, getting the towels and toilet paper wet.
Experience is always consistent. I know what to expect.
Great location on the beach and kept very clean. Cleaning staff does an excellent job. Prices have increased significantly with no upgrades and less inclusions. Waitstaff is lacking. Had to go to the bar/restaurant to order food or drinks or try to flag down waiters. Was great previous years. Not so anymore. Overhear lots of complaints from other guests who had also been coming for years.
We like that the staff are long time employees, who remember you year after year.
Perfect location on the beach. Pillows were terrible. Towels were threadbare. Making coffee available early in the morning before the dining room opens would be appreciated. Staff were all great and helpful. Very clean inside and outside.
This property is perfect if you want to be right on the beach. Restaurant was outstanding as well as the service. Only complaint was that they allow guests to reserve a palapa beach chair the night before they are going to use it. Then they may only use it for one hour during the entire day. They need to make a rule to limit the number of hours a chair can be reserved without using it. Otherwise everything was great.
Loved being right on Playa la Ropa Did not like the location of our rooms- off the main lobby and very noisy, had to keep the curtains closed all the time Did not like not having a small fridge and coffee maker in the room- had to wait for coffee and felt like I was being an annoyance to staff, bugging/interrupting them to get me a coffee
Great location right on each. Great staff and friendly. Sometimes there is an issue getting a lounger in the shade unless you safe a chair late evening.
Convenient access to the beach Great food Free drinks from 12 to 22 hrs Nice swimming pools
We really enjoyed this hotel! The staff was wonderful and the hotel was well maintained. The location was perfect as well!
Thank you so much for so good comments. Please come back soon. It will be a pleasure to host you.