Best Western Plus Finger Lakes Inn & Suites

2.5 star property
Hotel with free breakfast, 4-minute walk to Shipwreck Golf Amusement Center

Choose dates to view prices

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Indoor pool
Meeting facility
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • Place, Shipwreck Golf Amusement Center
    ‪3 min walk‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪9 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cortland

Shipwreck Golf Amusement Center is within a 5-minute walk of Best Western Plus Finger Lakes Inn & Suites while other popular sites like State University of New York-Cortland are within a few miles (5 km). This 64-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Shipwreck Golf Amusement Center - 3 min walk - 0.2 miles
  • State University of New York-Cortland - 3 min drive - 2.2 miles
  • Greek Peak Mountain Resort - 9 min drive - 8.7 miles
  • Cascades Indoor Waterpark - 9 min drive - 8.7 miles
  • Cornell University - 23 min drive - 18.8 miles

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪A&W Restaurant - ‬2 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬19 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

Best Western Plus Finger Lakes Inn & Suites

Hotel with free breakfast, 4-minute walk to Shipwreck Golf Amusement Center
Guests of Best Western Plus Finger Lakes Inn & Suites have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and bathrobes. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Frequently asked questions

What's there to see close to Best Western Plus Finger Lakes Inn & Suites?

This hotel is located in Cortland, just steps from Shipwreck Golf Amusement Center. You'll also find 1890 House Museum and Cortland Beer Company within a short drive.

Will I be able to park at Best Western Plus Finger Lakes Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Finger Lakes Inn & Suites include a casino?

No, Best Western Plus Finger Lakes Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Finger Lakes Inn & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Plus Finger Lakes Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and bathrobes as well as an indoor pool.

Does Best Western Plus Finger Lakes Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Finger Lakes Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Finger Lakes Inn & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Plus Finger Lakes Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Finger Lakes Inn & Suites.

Are there connecting rooms at Best Western Plus Finger Lakes Inn & Suites?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Plus Finger Lakes Inn & Suites?

The closest major airport to Best Western Plus Finger Lakes Inn & Suites is Cortland, NY (CTX-Cortland County), which is 3.3 mi away (5 minutes by car). Another top airport is Ithaca, NY (ITH-Tompkins Regional), which is located 15.5 mi away (22-minute drive).

Are there rooms with balconies at Best Western Plus Finger Lakes Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Plus Finger Lakes Inn & Suites.

Reviews

Best Western Plus Finger Lakes Inn & Suites Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 918 reviews
Rating 8 - Good. 274 out of 918 reviews
Rating 6 - Okay. 121 out of 918 reviews
Rating 4 - Poor. 65 out of 918 reviews
Rating 2 - Terrible. 40 out of 918 reviews

Reviews

8/10 Good

Kamal

Stayed 3 nights in Aug 2025

8/10 Good

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina

Stayed 2 nights in Aug 2025

10/10 Excellent

Nizarali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility, courteous front desk staff, good breakfast, convenient location.
Stayed 2 nights in Aug 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Staff & service
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
Stayed 2 nights in Aug 2025

2/10 Terrible

Geoffrey

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO GO

Very poor quality hotel. The drawers were not closing, coming out very difficult to walk. No options for breakfast. Beds are not comfortable. Sticky smell in the rooms. Overall a very poorly maintained hotel
Stayed 4 nights in Aug 2025

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very dirty hotel

we were in town for one night to move her son into his college dorm in Ithaca. We had to rebook our stay from a hotel in Ithaca and this was the only room available. We paid almost $300 to stay in this room and it was absolutely filthy. The people at the front desk were very nice. They were the only real employees that we had any interaction with but overall the hotel needs a major update in furniture as well as carpet replacement and paint. It was pretty gross.
Stayed 1 night in Aug 2025

4/10 Poor

stephanie

Disliked: Cleanliness
Room 107 had mold in the AC unit. The room smelled horrible. Linens were not fresh. Carpet dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Sungwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was ok, but definitely overpriced. Bed was comfortable; lighting not the best. Very average accommodations.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Disliked: Property conditions & facilities

seen better days

Overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was very friendly and helpful. Room was great
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Charlanne

Traveled with partner
Disliked: Cleanliness
The staff took 25 minutes to check us in, gave us a handicapped room whose drain did not work so taking a shower flooded the bathroom floor and I had to mop it up to even walk in there, and the carpet had dirty looking spots.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness

Stained sheets

Stayed 1 night in Jul 2025

4/10 Poor

Margaret

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower leaked and was dirty. The carpets had stains. I wish I would have taken pictures to share. I will not stay or recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTINE

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Traveled with family
Con isn’t for what we were in the area for. Property definitely needed some updates. There were several Sheetrock patches with no paint in our room, one of the towels had stains on it and a shelf that was in the bathroom was hanging from the wall
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Jul 2025