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Point Hotel Barbaros

5.0 out of 5.0

Recent guest reviews

Bad staff and service. Ordered 3 persons room but a very bad room for 2 people. They even charged me more. I can not recommend this hotel. It’s in bad shape and with bad attitude from the staff. Not coming back. Use your money else where.

I had to move from a terrible hotel in Ortakoy to a reasonable hotel where I could sleep - I was particularly sensitive to the poor service I had received at my first hotel. So it was a very pleasant change to be greeted by friendly staff willing to help. The hotel is relatively new, well appointed and stylishly decorated. I had the dinner buffet one evening, and breakfasts on the other days. The food was good and the waiters attentive. There is also a great view from the 18th floor restaurant over to the Bosphorus Bridge. My room was modern, bright and well appointed - the bathroom and shower were good. The WiFi was good and relatively fast. My only complaint was having twin beds and not a double - the single beds really are too small. During my stay, it was snowing, and the heating doesn't work in the room without the room key, so on entering my room it took a while to get the temperature up from 14 deg up to a more habitable 22 deg. Finally, I had cause to use the Business Centre at 6am, and the reception staff were very helpful, even at that hour of the day. I would certainly stay here again.

Stayed there now already several times as our partner has a contract with them. Never disappointed by the rooms, staff and surroundings. We have big events there and also here there are no requests unanswered. There are some nice restaurants not too far away but also their own restaurant on the top floor (as always with Point hotels) is not bad at all and has a great view. BF is with a good variety as well. Rooms are decently sized and spotless.

This is an OK business hotel, but it is let down by the very poor staff who lack many basic skills. Should I really need to ask for a teaspoon five days running, to the same waiting staff? Should a dirty empty coffee mug be left in my room for three days? Shouldn’t the broken light fittings be repaired? Having said that, the staff are polite and trying their best, but they obviously haven’t got a clue

I stayed at Point Hotel Barbaros for 3 nights in January 2018 due to a business trip and I thought it was a nice hotel, good room and great breakfast at the top floor. I also managed to go you the fittness center in the basement, which was really great.

I find the location great. Highway, Bhosphorus Bridge to go Asian Side, Ortaköy, Besiktas, and even shopping malls like Zorlu, AKmerkez, Kanyon, as well as Metro to reach Taksim.. quite easy to go. The hotel and staff are nice, friendly. Definitely not a 5 star hotel if I compare with other 5 star hotels in Istanbul, however still a good hotel with price benefit ratio is definitely higher than other hotels. The negatives: - The room cleaning service shall be definitely improved. I was not happy with how the room had been prepared/cleaned. Furthermore, every night I had to call and ask for the water bottles, as they were never refreshed. - The game center is the highlight of the hotel, especially if you are travelling with the kids. HOWEVER; why is that always reserved for external events, and hotel guests are not allowed to enter .. THIS IS STUPID !!!!. 5 nights, and 4 of them were book until late night due to company events... - The breakfast is average, and staff working in the breakfast area must be warned. They are there, yes, but they are not doing anything... no coffee service, no cleaning the table if somebody before you leaves, you have to ask for everything !!

Has a great location but reaching the place one has to pass through heavy traffic along the way as many crowded tourist attractions fall along the road. Rooms are ok...facilities could have been better for the price though. Seems a old hotel. Dont miss a photo opportunity of the bhosphorous bridge from the rooftop, especially the night view. Restaurant is not so great, if you are a single or couple be prepared to wait for tables at breakfast time, as there are only big round tables and very limited small tables for couples.

Good as a business base but not for tourists. Generally lacking atmosphere and bar is always almost empty. Not much to see or do in walking distance. Limited restaurants or bars nearby Bedrooms are comfortable and well equipped, modern but lacking in character. Warmest reception is is the lift video girl!

I went this hotel for a Congress and it was excellent. Its location is near tube station (Gayrettepe). It has good staffs. Food and landscape (Bosporus). I didn’t use rooms but other things were very good.

A good located 5 star hotel. Showing signs of weariness. Room service is faulty. They constantly forget to replace missing or used items. Congress facilities are ok for small meetings. The piola pizza restaurant inside is quite satisfying but the main problem is having dinner on the 18th floor. We waited for half an hour to get a menu and drinks, and the young waiter that tried to help us at the end was sent to another table immediately. When we asked why we are not being served (there is only one group snd a table full), the head told us that we had to wait for our turn to be served and we did not have any reservatiion. Actually the night before we had asked if we needed any reservation and they told us that there was no need for that. This was one of the most disasterous exeperiences we had in Istanbul. The head waiter was very rude. We left the table and complained to the hotel. We received a lot of excuses but the attitude seems not to be curable. Try piola if you are hungry, never make the mistake we did.

Yildiz Posta Cad. No. 29 Istanbul Istanbul

Hotel highlights

  • Close to Istanbul Cevahir Shopping and Entertainment Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Esentepe within a mile (2 km) of Istanbul Cevahir Shopping and Entertainment Centre, Point Hotel Barbaros is within a few miles (5 km) of other popular sights such as Bosphorus Bridge. This 5-star hotel welcomes guests with 202 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Located in central Istanbul, the hotel is also near Dolmabahce Palace and Taksim Square.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 202 soundproofed accommodations feature sitting areas. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include iPod docks, minibars, and electric kettles.


Property features

Guests of Point Hotel Barbaros enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free valet parking, along with an airport shuttle (available on request) for EUR 90 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 16 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 474 reviews