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ByOtell Hotel Istanbul

5.0 out of 5.0

Recent guest reviews

I have stayed in the hotel while I was recovering from a surgery and this hotel was absolutely horrible, very noisy rooms, you can hear almost everything that goes on in the room next to your. Everybody smokes in their rooms and all the smoke comes in your room and when you ask the Manager to move you to a smoke free floor you get nothing, just because they dont have one. So much for helping their clinic`s patients recovery. I wouldnt recommend it or come in here again, especially if you ask for late check out and they tell you you need to pay for a whole night ....

The hotel staff is interested in comforting you and making your stay convenient. The hotel is quite full of a bit noisy type of guests that is not convenient in the night. The rooms are comfortable however the economic room is really really extremely small - that I had booked first and immediately changed to a bigger one. The housekeeping forgot every time sthg to complete. Taxi is a problem as they only work with one taxi stand and in Istanbul its always the challenge on rainy das - so call earlier the reception so you get a cab. It is a good deal when you check on price / service. I stayed one week - that was quite good. The location is perfect due to the 5 mins walking to the Metro and 15 mins taxi ride to Bagdat Caddesi (Suadiye).

The hotel was amazing by all means. From the room view to the staff to the DELICIOUS food. The Gym was spacious and well-equipped. The Location was also great. Subway and bus stops were just a few steps from the hotel. We received an upgraded room from the very kind receptionist with a complimentary fruit basket :) We would recommend this hotel to anyone who wants to stay in the Asian side.

Our beds were comfortable, rooms were clean. We felt happy and safe in this hotel. Lots of variety for breakfast. Very pleasant experience and will return again. Great location as metro is 2 minutes walk away. Very big shopping centre across the road where you can find absolutely anything.

Generally good service with good assortments for breakfast , lunch and dinner .Good atmosphere with friendly staff , only negative point is location which is not in the city center .if you want to grab a bite or drink there are a few options in a mile range . Room size is ok with clean and neat bathroom .

Really impressive hotel. Everything worked, the hotel was clean and the service was good. The hotel is in a bit of a weird location so definitely need the google maps on to find, but outside of that I was really impressed

if i take spa into account i would rate this hotel as average.. rooms are large, comfortable,cosy: PERFECTLY CLEAN; price is really reasonable for a 5 stars there s everything you may need: sockets near the bed, large bath tube (not deep enough though), comfortable bed; one thing isnt good: curtains are too short and thin, room isnt dark in the morning, all light is passing through :( ; staff is very nice but they forgot a lot of things: they forgot every day to refill coffe, tea, spoons; we had to ak reception 2 or 3 times each day, as they say they willl bring it, but they forgot; and when we asked something, it took 2 phone calls minimum each time to have it; but they are nice, though they need to improve service ; spa is very disapointing: not usable! first girls managing the spa are not nice: first time we ve been there , we asked them where to go, the girl looked at us with stupid empty eyes and didnt explain us anything; we looked for the lockers, where the spa was, we were lost; ,; second time i ve been there to book a massage, they said everything was already booked for the 2 coming days; which i can understand but the girls there were very arrogant and severe.. THE POOL IS FREEZING COLD! all the spa inside, corridors, outside pool.. all is freezing cold! impossible to enjoy, relax or stay in pool; the worst part is the jacuzzi: water is so cold you can t stay in there; i told the reception and they said"temperature is standard": i ve been in a lot of spa and i can tell that the temperature is not normal for a jacuzzi! so: you can not stay in pool, you can not stay in jacuzzi, you cant stay outside: what kind of a spa is it?? THE turkish bath also are not useable and worthless: the temperature inside is like a normal room temperature, may be 25 degrees: what is the point? i entered and went out immediatly as it s just a normal room where you can have a shower, they are not real turkish bath ; alsos there was noone there , to answer your questions; also they ask you to wear a ridiculous bath cap to use the pool.. which i didn t ; any way there was noone there , no customers, cause everything is freezing cold you just feel like running away; so :if they fire the spa manager (how can they not realize noone is going there because noone can stay there!) , to have a proper spa, where we can chill and enjoy, and educate the spa receptionists , to teach them how to talk properly to customer and to smile a bit may be...,,??(or replace them!), and improve service a bit, and change the curtains, i will return there; because the room is very very nice, and reception staff is nice; so basically if you dont miNd using the spa and be awaken in the morning by the light, you can go there; (we havent eaten there so i cant tell if the restaurant and breakfast is good) ; if the spa is an important criteria for you in a 5 stars hotel, well.. just choose another one! :)

We stayed for 7 days in this hotel..it was our first visit to istanbul so we spent most of the time outside .but one day we were tiered so we decided to take a break and get benefit from hotel facilities but i was not satisfied .. the swimming pool is small and no one can speak english. I only went to the sauna for a while then i left.. ... The hotel was clean with good service .. Breakfast was good .. It's close to 🚇 station and there is a shopping mall in the other side of the st.

It is located near metro station. Rooms look very pretty. However the low level of service is ridiculous. Whatever you ask for, you have to wait for ages. Only receptionists speak English. Room service cleans terribly (if cleans at all). Upon arrival they gave me a coupon for a massage and didn't tell me I can only use it during my stay (I live in Istanbul and planned to use it after my friend I was in the hotel with leaves). Price is acceptable, but not the 5 star level.

We stayed in this hotel for 7 nights . It is clean and cozy , far from traffic jam also far from tourist destinations .there is a subway station near by hotel and you can take a bus in front of the hotel to get to everywhere. Staff are good and friendly but weak in English. The most great negative points about this hotel is that they never serve alcoholic drink and maybe this is good for Muslims people but non of my favorite. Totally above average...

Saniye Ermutlu No. 3 Kozyatagi Istanbul Istanbul

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Indoor pool

Located in Kadikoy within 2 miles (3 km) of Istanbul Toy Museum, ByOtell Hotel Istanbul is within a few miles (5 km) of Watergarden. This 5-star hotel has 182 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi. Also nearby are Ulker Sports Arena and Emaar Square Mall.


Dining

Enjoy dining at one of 2 onsite restaurants including Anadolu Sofrasi, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 182 air-conditioned rooms feature fireplaces, minibars, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, ceiling fans, and safes.


Property features

At ByOtell Hotel Istanbul, guests enjoy features like an indoor pool, a health club, and a sauna. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for EUR 60.00 per room one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 16 meeting rooms, and a conference center.

Room options

Single Room

Queen 1 | Sleeps 1

Family Triple Room

Twin 1 | Twin 3 | Sleeps 3

Economy Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 206 reviews