4/10 Poor
Nil
Jun 25, 2025
Disliked: Amenities, property conditions & facilities
Misrepresentation of the Hotel. Despite a good location as in proximity to the ferry landing and taxi service on the island and fair view very dated in every way. Refrigerator not working, no water bottles in the room, air conditioning is a wall unit that blows on the bed, impossible to run all the time unless you want to get sick, towels old and hardened with wash, no iron in the room and extra charge for ironing clothes. (We would have ironed out own clothes if it were in the room but it requires the involvement of the front desk thus extra charge ) Breakfast between 9-10:30 in the morning as the staff cannot get to the island before then. It is unheard to wait that long for breakfast in any hotel. Big downer....And the worst of all was the ripe smell of mold and sewer that was present in the rooms. The staff was friendly but as soon as we expressed displeasure with no water bottles or half used toilet paper in the room and no iron present there was attitude and a reply of "that's what we do here; take it or leave' .That was not acceptable. We will never go back.
Nil
Stayed 2 nights in Jun 2025