We regularly stay at Homewood and the sister property (Garden Inn). Generally the property is clean and well maintained, and the staff are pleasant. It was unusual this stay not to be greeted or acknowledged by the front desk when we came through the door. Usually we are greeted every time but not once did that happen this trip. The included self-serve breakfast needs to be monitored more closely. Twice (out of four times) we came down a little before 9 (when it runs to 10 or 10:30) and the pastry case was almost completely empty and the hot foods depleted (one dish empty). There were no staff nearby to bring this to their attention on either day. The fruit consisted of whole apples and bananas which were green and blackish. Honestly canned fruit cocktail or just a pile of grapes would have been a better option. This is one of the "main perks" and honestly was just not up to par with our previous experiences and the Hilton brand.
Liked the pool, breakfast was ok but, room was noisey and pull out bed wasnt parallel and shouldnt be considered a bed.
Breakfast was very good. Check in and check out were easy.
The room was lovely and very spacious. We had everything needed in the kitchen as well.
Very clean, front desk people very nice. Breakfast was maybe a C . Few choices, no plates, no forks until other guests asked for them. But the room and location were great
What a wonderful property with great rooms. We were close to Downtown Seattle, the airport as well as wonderful hiking in North Bend. We were close to Snoqualmie Falls as well as some great local breweries where we met a friend we had not seen in 2 years. We only stayed a night but plan on coming back on our annual trips to Seattle!
Hot tub was an inviting respite while doing laundry one day. Breakfast lacked variety, same offerings all 10 days of my stay. Staff was quite helpful and friendly. Room was well maintained, full kitchen helped keep food expenses down. Room was very quiet and dark, both high on my priority list. Definitely recommend and would stay here again.
The place was clean and neat. I liked the view of the all the trees.
Breakfast was just packaged food. No complimentary water. Made us wait for 40 mins post check in time
Convenient location to our reason for visiting Issaquah. We also were pleased with the breakfast choices which were included
Clean facility The check in process was a bit lengthy, but the overall experience was good.
Great room! I liked the layout, didn’t feel like your average hotel room rectangle. Super clean!
I enjoyed my stay in this hotel an look forward to returning.
Everything was fantastic - staff was very proactive and friendly. Gorgeous suite at an amazing price. Will definitely stay there again.
Location - convenient - easy access to Seattle area. Near the highway, but still peaceful.
Nice suburb hotel but had to fight traffic to get into city. Near shopping & restaurants. Had a complementary happy hour weeknights which was nice. Did not use kitchen but is nice to have. Clean and staff were friendly always willing to help make the stay effortless.
Lake Sammamish State Park is within a mile (2 km) of Homewood Suites by Hilton Seattle-Issaquah, and other popular sites like Cougar Mountain Zoo are within a couple of miles (3 km). This 123-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception on select days.
Flat-screen TVs come with DVD players, and guests can stay connected with free WiFi and wired Internet. Kitchens, sofa beds, and refrigerators are also available.
Built in 2015, the brand new Homewood Suites by Hilton Seattle-Issaquah offers an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a free grocery shopping service.
We regularly stay at Homewood and the sister property (Garden Inn). Generally the property is clean and well maintained, and the staff are pleasant. It was unusual this stay not to be greeted or acknowledged by the front desk when we came through the door. Usually we are greeted every time but not once did that happen this trip. The included self-serve breakfast needs to be monitored more closely. Twice (out of four times) we came down a little before 9 (when it runs to 10 or 10:30) and the pastry case was almost completely empty and the hot foods depleted (one dish empty). There were no staff nearby to bring this to their attention on either day. The fruit consisted of whole apples and bananas which were green and blackish. Honestly canned fruit cocktail or just a pile of grapes would have been a better option. This is one of the "main perks" and honestly was just not up to par with our previous experiences and the Hilton brand.
Liked the pool, breakfast was ok but, room was noisey and pull out bed wasnt parallel and shouldnt be considered a bed.
I apologize that you found the pull out bed unsatisfactory. I hope you enjoyed the stay otherwise and hope to welcome you back again soon!
Breakfast was very good. Check in and check out were easy.
Thank you for staying with us, we are so happy to hear you enjoyed your stay and hope to welcome you back again soon!
The room was lovely and very spacious. We had everything needed in the kitchen as well.
Thank you for staying with us we hope to welcome you back again soon!
Very clean, front desk people very nice. Breakfast was maybe a C . Few choices, no plates, no forks until other guests asked for them. But the room and location were great
Thank you for staying with us we hope to welcome you back again soon!
What a wonderful property with great rooms. We were close to Downtown Seattle, the airport as well as wonderful hiking in North Bend. We were close to Snoqualmie Falls as well as some great local breweries where we met a friend we had not seen in 2 years. We only stayed a night but plan on coming back on our annual trips to Seattle!
Thank you for staying with us! we hope to welcome you back soon.
Hot tub was an inviting respite while doing laundry one day. Breakfast lacked variety, same offerings all 10 days of my stay. Staff was quite helpful and friendly. Room was well maintained, full kitchen helped keep food expenses down. Room was very quiet and dark, both high on my priority list. Definitely recommend and would stay here again.
Thank you for staying with us we hope to see again soon!
The place was clean and neat. I liked the view of the all the trees.
Thank you for taking the time to share your feedback. We are happy to hear your enjoyed your stay at Homewood Suites by Hilton Seattle-Issaquah. We hope to be able to welcome you back in again soon. Kind Regards, Dayna
Breakfast was just packaged food. No complimentary water. Made us wait for 40 mins post check in time
Thank you for sharing your feedback. We are sorry to hear you didnt enjoy your stay. We look forward to being able to offer our guest a full hot breakfast when allowed.
Janelle,I sincerely apologize that we did not meet your expectations during your stay. I guarantee I will address your feedback with the team to ensure this does not happen again. We truly appreciate your loyalty and hope you will consider staying with us again.