The hotel does have nice rooms, and is very quiet. The most annoying issue, which I have experienced all 4 times I have stayed there, is the front desk at check-in. There were computer issues multiple times, and the staff was slow, with no sense of urgency. The check-in process needs to streamlined so that it is much quicker, perhaps with room keys and check-in papers already set up for those with reservations. I think that the computers need to be upgraded with new hardware and software, and the staff trained better on how to move through the process more quickly.