Hotel Heritage Ipoh3.5 out of 5.0
Recent guest reviews
This is quite an old hotel but it's good. The room was spacious but underneath the furniture was dusty & dirty. Considering the price for this hotel, breakfast was good (they did try to change the menu). You may need a car to go to the town area & there's no restaurant nearby (they have room service though). The display cakes at Singg@h cafe looks not fresh at all (seems they have been displayed for a long time). The main problem during my stay was the water heater not functioning well.I called the reception & maintenance came over to check & tried to fix. It got hot for a while then it got cold again. We called again & request to change room but they still sent the maintenance. Nothing can be fixed as the hotel using the old system, maintenance told us. We used kettle to get hot water because we have a baby to bathe. The next day I went to reception about the water heater, still they called maintenance. The reception did mention that floor 3, 4 & 5 have problem with that. Overall, this hotel us good but you may opt for higher floor.
I stayed for two nights on the weekend for a wedding. Upon arrival, the front office who attended to us could not muster any smile for us,therefore, we gave him one of ours. However, our request for high floors were not looked into at all. My brother in-law paid for cheaper room and was on the same floor as us. Furniture in the room are looking tired and old. The pillows and bedsheet can be improved as they also looked very used and old. There are also old stains on the shower floor. Amenities consist of one bottle shower,one bottle shampoo,one soap and one shower cap considering there are two of us and a child. We have to ensure we do not overuse the portion and the next person will have nothing left. I wanted to make myself a cup of tea and to my horror, both cups given to us was heavily stained with coffee/milo/ tea. It was an immediate put-off for me. Nevertheless, our request for iron board was promptly adhered to and upon showing the HK dept the cups, they were quickly replaced with clean ones.My question is, do they have to wait for the customers to see those stains in the first place? Car parking was quite a breeze, considering it is a week end. There is basically nothing much you can do here, therefore, if you are going for a function like me, then is ok. Breakfast variety is not too bad. The egg station is a plus point.The hotel is quite nearby some famous Ipoh food haunt, eg Greentown and Canning Garden. Overall, perhaps it is about time the hotel do a major renovation and upgrade the interiors, however, as we do not know the challenges of the management, we cannot comment too much on it.
second stay, just for night on transit. Quite and peaceful, away from the hustle and busy environment. Clean and spacious bedroom and bathroom. Delicious and simple breakfast. Spacious car park with good security. Recommended, for the oldies.
It is an old hotel. Lots of missing pieces here and there. Parking and front desk is efficient Mattress will kill your back and the air condition is warm in the afternoon (even at coldest) s super cold at night Shower is very run down and in room fridge is dirty Room's amenities is good, WiFi is touchy (on and off) Breakfast is a mad rush if you get group tourists. Food choices is average
Reached the hotel almost midnight and we're hungry. Glad they have a room service with reasonable price. We also didn't have to wait long as the food arrived in less than 30 minutes. As for the room, spacious for 2 people. The rest is pretty much basic and they have all that we need. Also good variety of breakfast. But, the Wifi connection only allowed 2 gadgets at one time. There's 2 of us with 2 smartphones and 1 laptop. When we need to connect a laptop to Wifi, access denied. So I have to disconnect the Wifi from my phone to give way to my daughter's laptop. Also the signboard to the basement parking lot is not really visible especially at night and when it's raining. When we reached there (almost midnight and raining), the parking lot outside fully occupied so we had to circle around the hotel to find entrance to the basement parking lot.
The hotel is very old and definitely need major renovation. Rooms are spacious enough. Clean. Great bathtub. Hot water. Great breakfast! with plenty of varieties. Staffs are okay but depending on their mood. newspaper was not provided. It's not suitable for holidays. P.s Great location n view.
Stayed over for a night as I was having a show in Ipoh on the 3rd June 2017. I was planning only to sleep there and not do anything else. Nice hotel staff at the reception, and rooms were pretty decent. Despite to the age of the hotel, they have done pretty okayish job in maintaining although need more lights over the parking area. Never had the breakfast, come its the food heaven (IPOH!) But I am happy because for the price, it was worth it. I am sure you are not planning to stay the whole day in hotel when you are in Ipoh, you should be busy hunting for food! Affordable, good sleep and rest, what can I ask for more?
Pros: Good Location, free breakfast, free parking, and free wifi. Cons: Haunted House Style, no security at parking area, and slow wifi connection. I feel unsafe the moment i entered the room. I ran back to the reception to cancel the reservation but I understand the hotel policy is no cancelation should be done less than 24 hours but I made the booking 2 hours before. At least what the senior front desk Mr Zul is can do is, try to change the room or try to discuss with higher management for maybe 50% cancelation fees but nothing was done or a words of apologies. I could not reach the management or supervisor for discussion. I was really disappointed and I had to sleep in my car instead after a 5 hours drive from Kuala Lumpur. I do not want to review this as a complain so thumbs up to no one for not even trying to solve problem that arises. Summary: If you like a 70's style hotel. This might be the one you looking for. Just remember to bring your bible or Quran just in case.
The hotel wifi at 10flr is hopeless. No doubt spoken to hotel operator given the password..Double check wifi connection shown no internet connection. External wifi router not working..Need to improve this wifi facilities. Water from main tap is really slow in filling up the bath tub...
Clean quiet place to stay overlooking green areas. Pleasant staff and good choice of food for breakfast. Easy to get to town Centre with pleasant surrounding just outside Centre of Ipoh. Room spacious and comfortable bed. Could have more coffee and tea bags
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Hotel Heritage Ipoh is located within a mile (2 km) of Ipoh Parade and Sultan Abdul Aziz Recreation Park. This 266-room, 3.5-star hotel welcomes guests with 4 restaurants, free in-room WiFi, and free self parking. It's also close to Perak Stadium and Royal Perak Golf Club.
Free breakfast is included with your stay. Enjoy dining at Polo Cafe, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All 266 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.
Guests of Hotel Heritage Ipoh enjoy a fitness center, free WiFi in public areas, and 8 meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 228 reviews