See all properties

Grand Serai Congress & Spa

5.0 star property
Luxury hotel with free breakfast and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Grand Serai Congress & Spa

Front of property - evening/night
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
In-room dining
Lobby
Executive Room | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Gym
  • Breakfast included

Explore the area

Map
33, Dodonis Avenue, Ioannina, Epirus, 45221
  • Lake Pamvotis
    ‪10 min walk‬
  • Ioannina Castle
    ‪19 min walk‬
  • University of Ioannina Hospital
    ‪7 min drive‬
  • Ioannina (IOA-Ioannina National)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Traditional Suite, 1 Bedroom

Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Traditional Suite, 1 Bedroom

  • 430 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Ioannina

Grand Serai Congress & Spa places you within a 10-minute stroll of Zosimaia Library and Folklore Museum. This 216-room, 5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Lake Pamvotis - 10 min walk - 0.6 miles
  • Archaeological Museum of Ioannina - 13 min walk - 0.7 miles
  • Ioannina Castle - 19 min walk - 1.0 mile
  • Perama Cave - 6 min drive - 3.5 miles
  • University of Ioannina Hospital - 7 min drive - 3.5 miles

Getting around

  • Ioannina (IOA-Ioannina National) - 15 min drive

Restaurants

  • ‪Ψησταριά Ακρόπολις - ‬6 min walk
  • ‪Το Στέκι - ‬5 min walk
  • ‪Άλλη Γεύση - ‬5 min walk
  • ‪Μάντζιος Καφέ-Ζαχαροπλαστείο - ‬4 min walk
  • ‪De-Tox - ‬1 min walk

About this property

Grand Serai Congress & Spa

Luxury hotel with free breakfast and a fitness center
Guests of Grand Serai Congress & Spa have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, minibars, and safes are also standard.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Greek

Similar properties

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

The Lake Hotel

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 115 reviews
The Lake Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 549 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.

Renovations and closures

The following facilities or services will be unavailable from July 25 2023 to December 20 2025 (dates subject to change):
  • Fitness facilities
  • Spa
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 0622Κ015A0151001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 01 to September 30.
  • Pool access available from 11:00 AM to 6:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Frequently asked questions

Is a free cancellation option available at Grand Serai Congress & Spa?

Grand Serai Congress & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Serai Congress & Spa?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on Jun 22, 2025 start from $112.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grand Serai Congress & Spa?

This hotel is located in Ioannina, a short 11-minute walk from Archaeological Museum of Ioannina and also 17 minutes on foot from Lake Pamvotis. You'll also find Art Gallery of Epirus Studies and Folklore Museum less than a mile away.

Is there parking available at Grand Serai Congress & Spa?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Grand Serai Congress & Spa?

Spa services at the hotel include facials, massages, and body treatments. Note that spa services and facilities will be unavailable from July 25 2023 until December 20 2025 (subject to change).

Does Grand Serai Congress & Spa include a casino on the premises?

No, Grand Serai Congress & Spa doesn't have a casino.

Will I find an indoor pool at Grand Serai Congress & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 11:00 AM and 6:00 PM and the seasonal pool will be open from June 01 until September 30. Note though that pool facilities will be unavailable from July 25 2023 until December 20 2025 (subject to change).

What will couples enjoy most about a stay at Grand Serai Congress & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Grand Serai Congress & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Serai Congress & Spa have a restaurant that serves breakfast?

Yes, Grand Serai Congress & Spa serves free buffet breakfast each morning from its restaurant.

Will Grand Serai Congress & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Serai Congress & Spa.

Are there connecting rooms at Grand Serai Congress & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Serai Congress & Spa?

The closest major airport to Grand Serai Congress & Spa is Ioannina (IOA-Ioannina National), which is 3.6 mi away (15 minutes by car).

Are there rooms with balconies at Grand Serai Congress & Spa?

Yes, some guestrooms at Grand Serai Congress & Spa offer a balcony and may feature city views.

Does Grand Serai Congress & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Serai Congress & Spa.

Grand Serai Congress & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 228 reviews
Rating 8 - Good. 63 out of 228 reviews
Rating 6 - Okay. 12 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 7 out of 228 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Voula

Liked: Staff & service, property conditions & facilities
Quality
Stayed 5 nights in Jan 2025

10/10 Excellent

Konstantinos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Thats the best hotel in town. Big rooms, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tamorah

Stayed 1 night in Oct 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen, Clearwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Stayed 13 nights in Sep 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dimitra, Blacktown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Dimitri, Fairfield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 2 nights in Jul 2024

6/10 Okay

Lambros

Traveled with family
Disliked: Staff & service

Underwhelming experience

Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again
Stayed 10 nights in Jul 2024

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Friendly and very professional staff eager to assist. Great location.
Stayed 3 nights in Jun 2024

8/10 Good

shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Spyridon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great location, great staff and service Ioannina is a must visit location
Stayed 2 nights in Mar 2024

10/10 Excellent

DORIAN, WORCESTER

Stayed 1 night in Dec 2023

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Chris

Stayed 1 night in Aug 2023

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well informed and very Petions with the customers
Stayed 5 nights in Jul 2023

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and very exclusive 👏 definitely recommend 👌
Stayed 1 night in Jul 2023

10/10 Excellent

MILENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 7 nights in Jun 2023

10/10 Excellent

Ioannis, Athens

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and k7nd staff
Stayed 1 night in Jun 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Antonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities