Hotel Metropole Interlaken

4.0 star property
Hotel with a full-service spa, near Lake Brienz

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Photo gallery for Hotel Metropole Interlaken

Relax in our spacious lobby with comfortable seating and a beautiful staircase.
Relax in comfort with a large bed, a small table, and a chair, offering a serene view of the surrounding mountains.
Relax in a stylish room with a large bed, flat-screen TV, and a chair by the window offering a view of the surrounding mountains and cityscape.
Experience the grandeur of our lobby, featuring a soaring ceiling, central staircase, and comfortable seating area.
Work in style with a panoramic view of the surrounding mountains from this office space, featuring a desk, two computer monitors, and comfortable seating.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    ‪2 min walk‬
  • Interlaken Casino
    ‪5 min walk‬
  • Mystery Rooms
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

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Room options

Double Room Twin Standard (1st to 6th floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Single room (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Double Room Queen Size Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Double Room Queensize Standard (1st to 6th floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Double Room Twin Deluxe (7th to 14th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Double room Twin without balcony

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room (1st to 6th floor)

7.4 out of 10
Good
(3 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed

Double Room Twin Without Balcony

  • Sleeps 2
  • 2 Twin Beds

Double Room Twin Deluxe

  • Sleeps 3
  • 2 Twin Beds

Single Room Deluxe

  • Sleeps 1
  • 1 Twin Bed

Double Room Twin Standard

  • Sleeps 3
  • 2 Twin Beds

Double Room Queen Size Deluxe

  • Sleeps 2
  • 1 Queen Bed

Double Room Queen Size Standard

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Interlaken

Located in Central Interlaken within a short walk of Mystery Rooms, Hotel Metropole Interlaken is within 2 miles (3 km) of other popular sights such as Lake Brienz. This 96-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Interlaken Casino - 5 min walk - 0.3 miles
  • Alpine Garden - 8 min walk - 0.5 miles
  • Mystery Rooms - 9 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Hotel Metropole Interlaken

Hotel with a full-service spa, near Lake Brienz
Guests staying at Hotel Metropole Interlaken enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is CHF 16 per night, and there's also a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and slippers. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Frequently asked questions

Is free cancellation available at Hotel Metropole Interlaken?

Hotel Metropole Interlaken provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Metropole Interlaken?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Mystery Rooms and Lake Brienz within a short drive.

Is parking available on site at Hotel Metropole Interlaken?

Yes, covered parking is offered for CHF 16 per night. Though parking is limited, electric car charging is also available.

Is a spa located at Hotel Metropole Interlaken?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Metropole Interlaken feature a casino at the property?

No, Hotel Metropole Interlaken doesn't have a casino.

Is there an indoor pool at Hotel Metropole Interlaken?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Metropole Interlaken?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Metropole Interlaken have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Metropole Interlaken have a restaurant with a breakfast menu?

Yes, Hotel Metropole Interlaken serves buffet breakfast for a surcharge each morning at Metro Bar.

Does Hotel Metropole Interlaken allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Metropole Interlaken for a fee of CHF 15.00 per pet, per night.

Are there connecting rooms at Hotel Metropole Interlaken?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Metropole Interlaken?

The closest major airport to Hotel Metropole Interlaken is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies at Hotel Metropole Interlaken?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Hotel Metropole Interlaken Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 400 reviews
Rating 8 - Good. 132 out of 400 reviews
Rating 6 - Okay. 58 out of 400 reviews
Rating 4 - Poor. 32 out of 400 reviews
Rating 2 - Terrible. 13 out of 400 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva Las Interlaken!

Everyone at the Metropole hotel (and throughout the community for that matter) was super kind and helpful. The structure reminds me of the Nakatomi Tower with its modernity and charm. Unfortunately, I don’t see Hans Gruber anywhere … But it warmed my heart as many people sounded like him! The Metropole is centrally located amongst all the action! From our 7th floor balcony my son was able to see his mom descend from the sky from a paraglider! What an amazing view of the city, mountains, and incoming paragliders! Later, our son also took the leap - Paragliding with the company, Alpin Air was absolutely the best!. Later, our family enjoyed making chocolate and (our 3 minute walk) to the Funky Chocolate Club! In the evening, after everyone settled down, I enjoyed walking to the nearby casino… Can you say Viva Las Interlaken! Everyone was so considerate. I would like to recognize Barbara for going out of her way to make our first impressions of the hotel super positive. There is so much to do in Interlaken. Plus, busses and trains are very close to take day trips if you like (we also went to Lucern). Would definitely stay at the Metropole again!!!
Stayed 2 nights in Mar 2025

4/10 Poor

Skylar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dyana

Liked: Staff & service, amenities, property conditions & facilities
The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

levee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

A surprisingly great hotel for the price. A beautiful panoramic view of the mountains. Very nice upgraded room with paragliders passing by. LoL. Great hospitality too. Service with a smile really makes a trip that much better. Definitely one of the easier hotels to find in the area. Close to everything. Wish I could stay longer.
Stayed 1 night in Nov 2024

10/10 Excellent

SUNDAY, BAKERSFIELD

Stayed 1 night in Nov 2024

8/10 Good

FAISAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t overlook this hotel it’s great

Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Farhanul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty good location, only drawback was the rooms looked a bit dated.
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Darrel

Traveled with partner
Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Stayed 1 night in Aug 2024

4/10 Poor

steven

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Traveled with partner
Liked: Staff & service, property conditions & facilities
Cushions to sleep need to be better. They are too soft and bad for neck.
Stayed 4 nights in Aug 2024

8/10 Good

Hari Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked over the huge paraglider landing site park and an amazing view of the Alps. Near bus stop. Lots of shopping nearby. Great restaurant. Okay breakfast. Nice lobby. I would have liked fluffier pillows, hair conditioner, another large towel and washcloths. The room got quite warm. There was a fan that helped a little. They have a luggage storage room.
Stayed 2 nights in Aug 2024

8/10 Good

Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

2/10 Terrible

Shoaib

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No AC horrible service

The hotel had no AC. They had no fan like promised. The reception told us to open the windows as they were out of fans even though each room was suppose to have one. When we opened the window there were multiple bugs flying in it was so hot that we slept in the car
Stayed 2 nights in Aug 2024