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Holiday Inn Express & Suites Greenfield

2.5 out of 5.0

Recent guest reviews

We were visiting family and stayed for four nights. The hotel and grounds are clean and welcoming. Every employee we encountered was friendly and helpful. The inside of the hotel and our room was clean and well kept.

Thought it was a bit pricey when I booked it. Was nervous about the place but when we got there it was fantastic. The front desk was very polite. Nice little pool and hot tub area. The room was fantastic! Clean, smelled nice, large. Bathroom was perfect. Shower was great!

This is a newer location but worth the price. Everything about the facility met or exceeded expectations. My one concern with Holiday Inn Express is the new cancellation policy for members. The two day cancellation policy will cause us a problem some day with weather delays. I will not be a happy camper. We are members of several hotel groups and the new policy could drive us elsewhere.

We stayed here for one night on our way back to New York from a cross country trip. It's conveniently located, right off of the highway (though head's up, while we were there there was a detour to get back on I-70 East which will take you an extra 20 minutes or so). Staff members were very friendly and lovely, room was spacious and roomy (bonus points for large bathroom too!). Plentiful parking, excellent hot breakfast (though no coffee refills after 10am).

This hotel was fabulous for our family! Great service, clean/spacious rooms, delicious breakfast, nice pool/fitness center, and many restaurants around. I especially liked having a Keurig in the room. As a coffee lover, most hotels don't have this which was a huge bonus of this one.

I have stayed here about 6 times. Every single time it has been great. Immaculate facility, including the pool area and work out room. The complimentary breakfast is top notch, with plentiful selections and attendant always on hand. The staff is always caring, polite and professional. Very close to interstate, retail and restaurants. The area is certainly growing with more and more businesses to choose from. I once stayed at a cheaper motel right behind this place to save a few bucks- huge mistake! It was filthy. I will only stay here when traveling my usual route.

We really like this Holiday Inn Express. Conveniently located to the highway. Rooms are well appointed and very clean. The hotel is relatively new. Has a very nice breakfast area nice pool and a decent exercise facility that is open 24 seven. We were greeted very nice by the receptionist they took care of all my needs. Don't think you can go wrong staying at this Holiday Inn Express.

Friendly warm staff made you feel welcome. Rooms were spotless and nice. Far enough from the highway not to be bothered by road traffic. Pets welcome ($25 fee). I saw but did not use the fitness and small, but inviting indoor pool. Nice area around hotel to walk pets too. Usual Holiday Inn express breakfast but with a very friendly and efficient person running that show. Clearly lots of people come back as the staff were chatting with several who were talking about coming back the following week. They should all pat themselves on the back.

I was totally impressed with this Holiday Inn Express. For a family, budget friendly hotel I was very happy! Quite new, modern and spacious suites! The pool was fun for all the kids! Located near restaurants! I will book this again for our next family reunion. Breakfast Brunch was above the norm! Staff excellent as well!

Elevator broken. We stayed on the 3rd floor so we had to carry our bags downstairs. Our room took a long time to get cool. Breakfast was good and hotel was clean except for the pool the bottom looked dirty. We have 3 kids and lugging all the luggage was an inconvenience

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Standard Room

King 1 | Queen 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 170 reviews