The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property

Choose dates to view prices

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Restaurant
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪9 min walk‬
  • Place, Ilkley Playhouse
    ‪11 min walk‬
  • Place, Ilkley Pool and Lido
    ‪18 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley

The Craiglands Hotel, Sure Hotel Collection by Best Western places you within a leisurely stroll of The DalesWay and Ilkley Playhouse. This 3-star hotel has 63 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Ilkley Toy Museum - 8 min walk - 0.4 miles
  • The DalesWay - 9 min walk - 0.5 miles
  • Ilkley Playhouse - 11 min walk - 0.6 miles
  • Manor House Museum - 12 min walk - 0.7 miles
  • Ilkley Pool and Lido - 18 min walk - 1.0 mile

Getting around

  • Ilkley Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 28 min drive

Restaurants

  • ‪Bini Tap House - ‬13 min walk
  • ‪Bettys Café Tea Rooms - ‬13 min walk
  • ‪The Lister's Arms (Wetherspoon) - ‬15 min walk
  • ‪The Crescent - ‬13 min walk
  • ‪Friends of Ham (Ilkley) - ‬11 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

The Craiglands Hotel, Sure Hotel Collection by Best Western features free WiFi in public areas, a conference center, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of GBP 50.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What can I see near The Craiglands Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Ilkley, a short 11-minute walk from The DalesWay and also 14 minutes on foot from Ilkley Playhouse. You'll also find Nidderdale and Ilkley Golf Club within a short drive.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on Mar 23, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western feature a casino at the property?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as a bar and a restaurant.

Are there hot tubs at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there isn't a spa tub at this hotel.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a restaurant that serves breakfast?

Yes, The Craiglands Hotel, Sure Hotel Collection by Best Western serves an English breakfast for a surcharge each morning at Brassiere 1.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Craiglands Hotel, Sure Hotel Collection by Best Western for a fee of GBP 20.00 per pet, per night.

Are there connecting rooms at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Craiglands Hotel, Sure Hotel Collection by Best Western?

The closest major airport to The Craiglands Hotel, Sure Hotel Collection by Best Western is Leeds (LBA-Leeds Bradford), which is 10.5 mi away (28 minutes by car).

Can I book a room with a balcony at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at The Craiglands Hotel, Sure Hotel Collection by Best Western.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Craiglands Hotel, Sure Hotel Collection by Best Western.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 525 reviews
Rating 8 - Good. 177 out of 525 reviews
Rating 6 - Okay. 98 out of 525 reviews
Rating 4 - Poor. 66 out of 525 reviews
Rating 2 - Terrible. 24 out of 525 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Unfortunately there were some school parties both evenings. I believed I had requested a quite room, so was disappointed to be put right above the hotel reception entrance where all the kids were sitting outside until the early hours of the morning. The kids (probably aged 16-18) were also all congregating in the entrance and literally making it impossible to even climb the stairs to the rooms. Apart from that the room was fine, the staff also fine. It is convenient as a hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nat

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The hotel was clean and tidy, the receptionist was very helpful, the room was ready early. Was a great place to stay
Stayed 1 night in Dec 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Nice size room with all the amenities needed. Friendly reception staff, plenty of parking and wonderful view from the room.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded on are arrival big clean room very good value for money will be definitely be coming back staff very pleasant lovely hotel
Stayed 1 night in Dec 2025

8/10 Good

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and big bed. Warm with added oil heater was nice The bar area appeared a bit neutrals. No atmosphere Not very warm and smelt of fish. Which I don’t like! But I would return as very reasonable price and very good breakfast I would prefer it be a bit hotter for taste.
Stayed 1 night in Dec 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, room comfort
Didnt have breakfast but the room was quiet, spacious and clean. Shower was ok. Had a good night's sleep thankyou.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Amenities
My access card to my room hadn't been programmed. Left my case etc in the corridor before going back to the receptionist in order to fix the issue. Room was bland. No paintings or wall art. Toilet/bathroom very clostophobic, required the door left open into bedroom. My stay two years ago was a far nicer experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Staff were lovely, the hotel was spotless and beautifully decorated for Christmas
Stayed 1 night in Nov 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Lovely room. All the staff were pleasant and helpful. Easy access to Ilkley Moor.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked after
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Staff very welcoming throughout our stay. Room very comfortable and spacious.
Stayed 3 nights in Nov 2025

6/10 Okay

james

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean room with comfortable bed
Stayed 1 night in Nov 2025

6/10 Okay

Ailyn

Liked: Cleanliness, property conditions & facilities
I requested an early check-in as I was feeling tired after a long drive. The initial room I was given was very cold, and the radiator wasn’t working. I contacted reception and was transferred to another room, which seemed smaller than the first one, but that was fine. Unfortunately, the heating in the new room wasn’t working either. I decided to just leave it as I was too tired to deal with it any further.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and worm room modern television could not fault it will be stopping there again in the future
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent place with big easy carpark . A place to return to when in the area
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities
Very clen and comfortablr
Stayed 4 nights in Oct 2025

6/10 Okay

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Has the potential to be a nice hotel, some interior work needed to upgrade rooms. Building and location both beautiful. Staff were helpful. We were offered breakfast but didn’t have it.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 6 nights in Oct 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025