Hotel Hollywood4.0 out of 5.0
Recent guest reviews
The rooms in the 5th floor were modern, new, minimalist. It was warm during the afternoon, even with the air-conditioner on. I checked to find the air-conditioner filthy and even saw used cotton-buds inside. The staff had difficulty understanding english. Front desk was under manned and over whelmed with many guest. The hotel smelled like cigarettes even if they imposed no smoking within the hotel. We had to leave our passports but upon checking out the lady in the front desk forgot to remind me and did not return my passport.
im from the travel agency in asian country and i have terible experience stay here, my room just next at the basketball court and they keep playing until midnight and its very disturbing voice and noise all night, i tried to call help from reception and they didnt help at all, they just said “the team pay more to rent the basketball court” but in the rules 10pm is end of any court that exist in this hotel, so if someone pay more anybody can break the rules, and this disturbing “team played basketball” is never ending and also my client i never will use this hotel again for my group or indonesian visitor again
Firstly be warned that this hotel is used by Contiki and Top Deck as well as many sports groups and tours so it is always busy and noisy. The rooms are basic and well worn but i did not experience the horrors that other travellers have claimed. The rooms are clean and the beds were comfortable. The staff are friendly but they are short-staffed and need to hire more people. Breakfast is excellent for Bosnia.
Been many times here already and was great and nice to stay here. I stayed Apt 30, big room, two bathroom and very comfortable. Staff very nice and polite, breakfast was great too, sometimes too busy in the morning cause a lot of groups check out. Nice pool to relax and enjoy and not so busy. Hotel is close to the Airport and I got free transport the way back. Will came again
I have stayed at the hotel for 4 days. The bathroom was terrible, very old and dirty. I did not feel clean in any place in the hotel. It is very difficult to communicate with receptionists in English. They are generally rude. To rent a car is also problematic. There were four wedding per night.
I stayed here on a bussiness trip for only one night. Hotel was cheap enough and looked realy good from the outside, the lobby was nicely set out and the breakfast was excellent. Downsides to this hotel are the hotel is dated and need some work, my room was ok but the shower doors were broken as was the toilet seat. As smoking is allowed in the hotel everything smelt of cigarette smoke whick if you dont smoke is not pleasant. All in all an average hotel for the price.
We where in a country nearby, decided to visit Bosnia before our final destination back home, a friend recommended the hotel for us as it is the best in in the city. The booking was for double bed room, as rated 4 star hotel, and the charges for 4 star hotel, but k was given the choice of 3 or 4 star hotel! This is the first time I come across double rated hotel under one name and one location, this must be a miss understanding, but the TripAdvisor rating shows 4 star. The staffs to be honest, some of them were very helpful without any doubt, I do give my all respect to them, do appreciate their effort in keeping the hotel running in the business. But some of them, who I would say rude with honor, I don't understand the contradiction, a guest would want a service which will end a cash flow to the hotel account! Evening time in the reception shop, the seller was very easy person and helpful and well welling to talk for the guest needs, the same shop in the morning different person, very rude aggressive and not welling to cooperate even in accepting the EURO because no change is available! Refered to an exchange to exchange to local currency or break to smaller notes, asked the exchange teller to break the EURO, replied I DONT HAVE EURO!, the exchange should be changed to DI-exchange, the difficult matter was that even the currency for nearby countries are not accepted and not exchanged!, I don't understand the exchange currency standard! During morning, there was no cold water in the tapper, only hot water and very slow, I had to take the shower while the water was boiling, I burned my skin, but no choice, I have to remove the shampoo! I asked the receptionist, as a logo for TripAdvisor was posted "rate us, you will get a gift", I asked what would be the gift as a curiosity, replied "what are you talking about?, i pointed to the poster, I don't know what are you talking about? This is nothing". Breakfast time, I had big variety of selections, good staffs and welling to assist. Better cooperation, and taking guest feedback would make this place a better home to stay, just need that PUSH, to change. Best of luck
1. good location and good staff. 2. big hole in the wall. 3. there is bad smells in bed and towels even when they are replaced there is the same smell. 4. i called the recption to bring me new towels 2 time and waited for 2 hours to get one and i didnt get. 5. nothing like the picture in booking or trip advicer. 6. from 11 am to 6 pm i put on the door "please make up my room "and they didnt do it. 7. I asked for a double bed and it had to be 2 and one pillow and a big cover it gave me only one pillow and one small cover. 8. after 7 pm you cant sleep from the music you have to wait until 2 am there is no sound proof.
It's location is great. Sarajevo International Airport is 1.9 km from hotel. Bus and tram stations are very close (tram takes you in almost 30-40 minutes to the city). There is also a tiny shopping center near. Breakfast is awesome. Selection is rich and most of the products are delicious. Staff is friendly. But there are some minor problems. Furnitures are so old and some parts are broken or damaged. Isolation is very poor. Sometimes it is impossible to sleep well due to noise (there are numerous people staying at this hotel so noise can be sometimes unbearable). Last but not least the rooms and the aisles are not clean enough (especially those red carpets).
This hotel is one of the best hotels in Sarajevo. The staff is extremely welcoming and polite. The hotel is modern and the rooms are large and clean, very quiet and so comfortable! The wifi is great and free. This hotel is only a four star but most definitely deserves a five star. The hotel is a cab ride from down town but cabs are not expensive. All in all, I would definitely recommend this hotel to anybody going to Sarajevo.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located 2 mi (3.2 km) from Vrelo Bosne, Hotel Hollywood is within a 5-minute drive of Sarajevo Tunnel Museum. This 4-star hotel welcomes guests with 418 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Ilidža and also a short drive from National Museum of Bosnia and Herzegovina.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 5 coffee shops/cafés.
All 418 air-conditioned rooms feature washers/dryers, balconies, and minibars. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and bidets. Safes, phones, and desks are also available.
Guests staying at Hotel Hollywood enjoy access to a full-service spa, an indoor pool, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle for EUR 5 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 456 reviews