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Ibusuki Phoenix Hotel

3.5 star property

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Photo gallery for Ibusuki Phoenix Hotel

Hot springs
Traditional Room | In-room safe, desk, WiFi (free), bed sheets
A table set for a meal with a view of palm trees and a sunset.
Hot springs
In-room safe, desk, WiFi (free), bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4320, Junicho, Ibusuki, Kagoshima, 891-0403
  • Place, Ibusuki Archaeological Museum
    ‪7 min drive‬
  • Place, Saraku Sand Bath Hall
    ‪7 min drive‬
  • Place, Lake Ikeda
    ‪19 min drive‬

Room options

View all photos for Japanese room, Ocean view, Non-smoking Japanese-style Single Bedroom

A hotel room with a bed, a chair, a small table, a window with a view of the sea, and a shelf with a microwave.

Japanese room, Ocean view, Non-smoking Japanese-style Single Bedroom

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Japanese-style Room

A hotel room with a bed, a chair, a small table, a shelf, and a view of the sea.

Japanese-style Room

  • Sleeps 1
  • 1 Double Futon
  • Free WiFi

View all photos for Standard Japanese room, Twin room, Ocean view, Non-smoking Ocean View Japanese-Style Twin Room Non-smoking

A hotel room with two beds, a window with a view, a desk, and a chair.

Standard Japanese room, Twin room, Ocean view, Non-smoking Ocean View Japanese-Style Twin Room Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, WiFi (free), bed sheets

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 353 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a chair, a small table, a lamp, and a window with a view of the sea.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 353 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Ibusuki

Ibusuki Phoenix Hotel places you within a mile (2 km) of popular attractions like Saraku Sand Bath Hall and Ibusuki Archaeological Museum. This 146-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Ibusuki Archaeological Museum - 7 min drive - 1.4 miles
  • Saraku Sand Bath Hall - 7 min drive - 1.4 miles
  • Lake Ikeda - 19 min drive - 6.6 miles
  • Flower Park Kagoshima - 19 min drive - 6.4 miles
  • Ibusuki Golf Club - 31 min drive - 9.7 miles

Getting around

  • Kagoshima Airport (KOJ) - 100 min drive

Restaurants

  • ‪めん処 隆 - ‬3 min drive
  • ‪味処喜作 - ‬4 min drive
  • ‪TAKETORA - ‬5 min drive
  • ‪南洲ラーメン - ‬4 min drive
  • ‪いぶすき珈琲豆屋十六 - ‬18 min walk

About this property

Ibusuki Phoenix Hotel

At Ibusuki Phoenix Hotel, guests have access to a children's pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this hot springs hotel include a meeting room, a terrace, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, electric kettles, and safes are other standard amenities.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 174 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station drop-off shuttle from 9:00 AM to 10:00 AM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free train station drop-off service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Pool access available from 8 AM to 7 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Ibusuki

Frequently asked questions

Is a free cancellation option available at Ibusuki Phoenix Hotel?

Ibusuki Phoenix Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ibusuki Phoenix Hotel?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Ibusuki Phoenix Hotel on Jul 27, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Ibusuki Phoenix Hotel?

This hotel is located in Ibusuki, a short 6-minute walk from Kirishima-Kinkowan National Park and also 19 minutes on foot from Iwasaki Museum. You'll also find Saraku Sand Bath Hall and Ibusuki Archaeological Museum within a short drive.

Is there parking available at Ibusuki Phoenix Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at Ibusuki Phoenix Hotel?

Spa services at the hotel include thalassotherapy.

Does Ibusuki Phoenix Hotel include a casino on the premises?

No, Ibusuki Phoenix Hotel doesn't have a casino.

Is there an indoor pool at Ibusuki Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 7 PM and the seasonal pool is normally open from July until September.

Is Ibusuki Phoenix Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, hot springs, and a bar/lounge.

Does Ibusuki Phoenix Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ibusuki Phoenix Hotel feature a restaurant that includes a breakfast menu?

Yes, Ibusuki Phoenix Hotel serves free full breakfasts each morning from its restaurant.

Does Ibusuki Phoenix Hotel allow pets to stay for free?

No, pets aren't allowed at Ibusuki Phoenix Hotel though service animals are welcome.

Does Ibusuki Phoenix Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Ibusuki Phoenix Hotel?

No, there aren't any guestrooms at Ibusuki Phoenix Hotel that offer a balcony.

Ibusuki Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 111 reviews
Rating 8 - Good. 51 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to spend holidays right in a hotel facility, all in there, from restaurant, shop, spa...
Verified

6/10 Okay

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh with great choices. Super helpful staff, very accommodating large japanese room (mine with western bed) very clean but a bit tired.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sandbath in hotel. Breakfast choices are limited, can skip
Stayed 1 night in Dec 2024
Verified

6/10 Okay

SUSUMU

指宿で有名な砂むしができるホテルでしかも温泉がある、建物自体はだいぶ年季が入っているがまだ大丈夫。従業員に外国人がいました日本の現状を感じました。 車があれば近くにスーパー、コンビニがあります。
Stayed 1 night in Apr 2026
Verified

8/10 Good

SATOMI

部屋は思ってたのと違ったけど窓から見えるオーシャンビューの景色は最高だった
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kudo

Liked: Cleanliness, amenities
ひとり旅、一泊二日で利用しました。建物は古いですが、従業員さんたちの対応はよく、きちんと教育されている印象です。 お食事も食べきれないくらい出てきます。私はお酒は飲めませんが、お酒好きな方には飲み放題は嬉しいと思います。交通の便が悪いですが、ホテルのバスもあるので、そちらを利用させていただきました。また機会があったら利用したいと思います。　
Stayed 1 night in Nov 2025
Verified

8/10 Good

YAMASIRO

Liked: Staff & service
築年数にしては 手入れができていると思いました。 飲食店が近隣に無いのでホテルに着く前に買い物していくと良いかと。 ホテルスタッフの皆さんの対応が とても素晴らしいです！
Stayed 1 night in Sep 2025
Verified

4/10 Poor

KENICHIROU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
写真の浴場と現物があまりにも違いすぎる。 昭和の遺物。室内のトイレ、浴室とか怖い。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
雷の影響で現在部屋でWi-Fiが使えないのは非常に困った ただスタッフの皆さんは親切でとても心地が良かったし、清掃も行き届いてる上に、景色も最高だった 大浴場もとても快適で、Wi-Fiが使えないのも許せるくらい素敵なホテルだった また指宿に来た際は泊まりたい
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SATORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
砂蒸しがやはりおすすめです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

SHOGO

施設が古いため汚い印象でした。
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Eiji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス、設備

19時に2回ホテルに電話してもつなからない。温泉の効能を浴室内部に掲示して欲しい。 脱衣所の揺れる椅子は不用、長椅子を置いて欲しい。浴槽の温度は入口ではなく、それぞれの浴槽に掲示して欲しい。加湿器を置いて欲しい。テレビが小さすぎるのでは。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

jaeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 1 night in Jan 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観と大浴場が良かったです。 周辺にレストランがないので車で来ることをお薦めします。
Stayed 1 night in Dec 2024
Verified

8/10 Good

タツカワ

Liked: Cleanliness, staff & service, property conditions & facilities
初めて砂蒸しを体験しました。宿泊施設内で出来るのは良かったです。温泉も良いお湯でした。
Stayed 1 night in Nov 2024
Verified

6/10 Okay

SHO

スタッフはよかったです
Stayed 1 night in Sep 2024
Verified

6/10 Okay

YUKIKO

Liked: Staff & service
部屋からお風呂までが遠かった。 部屋からキレイな景色と電車が見られて最高！
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yasuomi

着いた時からチェックアウトまで、レセプションの方々がいつも感じよく素敵なホテルでした。 更に、今回こちらの不注意で忘れ物をしてしまったのですが、夜中にも関わらず大変親身になって探してくださったり、見つかってからも素早く対応していただき、本当に感謝しています。 他の口コミにある様に確かに古いですが、清潔で手入れは行き届いている様に見えます。 部屋からの景色も良く、プールも楽しめましたし、砂風呂もとても気持ちよかったです。 おすすめします！
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Minoru

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルは見た目古い感じで設備も一昔前のように感じる。しかし温泉や砂風呂も有りホテルで完結出来る。 残念なのは、朝起きたらたまたまかも知れないが、有りがたくさん侵入して来ていた事が気になる。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鶏飯がすごく美味しかったです。 オーシャンビューでしたが大雨で天気だけが残念やった。。
Stayed 1 night in Jun 2024
Verified

8/10 Good

ひろこ

Liked: Staff & service
和室で古いなぁと思いましたが、砂蒸し温泉は最高に気持ちよかったし、温泉もGood❣️3人同室だったので洗面、風呂、トイレ別々なのは良かった。朝食美味しかったのですが、鶏飯があるのが感激でしたし、美味しかったです 旅の最終宿、ゆったり出来ました。 外国人のスタッフも応対が良くて気持ち良く過ごせました😊
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年季の入ったホテルでしたが、清潔で掃除も行き届いており、快適に過ごせました。フロントや他の従業員の方の対応もわかりやすく、感じが良く安心しました。
Stayed 1 night in Jun 2024
Verified

8/10 Good

shinobu

Liked: Staff & service
今回、息子の誕生日で、泊らせて頂きました。 ホテルのレストランで、お食事を予定していたのですが、修学旅行とかさなり、残念でした。 お部屋に、サイダーとバースデーカードを届けて頂きました。 施設自体はかなり古いですが、スタッフの対応がとてもよかったです。 近くには、スーパーがあり良かったです。 ありがとうございます。
Stayed 2 nights in May 2024
Verified

8/10 Good

みえこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体の印象はよく、スタッフの対応もよい。大浴場が23時で終了するので飲んで帰ってきた後に入れないのが残念。部屋は大浴場ありきの設備だからか部屋のシャワールームはいまいち。砂蒸し風呂は非常に満足。朝ご飯も美味しい。
Stayed 1 night in Apr 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も広々としていて、砂蒸しパック付きで最高✌️ お部屋から温泉までがチョット遠かった
Stayed 1 night in Apr 2024