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Cabañas Balcón del Lago

3.0 star property
Adults-only hotel with free breakfast and a 24-hour business center

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Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450
  • Lago San Pablo
    ‪1 min drive‬
  • Plaza de Ponchos
    ‪6 min drive‬
  • Peguche Waterfall
    ‪7 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪60 min drive‬

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Room options

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Family Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Lake View

  • 248 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Panoramic Cabin, Kitchenette, Lake View

Panoramic Cabin, Kitchenette, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Kitchenette, Lake View

  • 258 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Cabin, Fireplace, Mountain View

Family Cabin, Fireplace, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Panoramic Cabin, Fireplace, Lake View

Panoramic Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Fireplace, Lake View

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, Balcony, Mountain View

Basic Cabin, Balcony, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace

Basic Cabin, Balcony, Mountain View

  • 178 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

San Rafael

Lago San Pablo is a short stroll from Cabañas Balcón del Lago, and other popular attractions like El Lechero are within a few miles (5 km). This 3-star hotel welcomes guests with 4 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Lago San Pablo - 1 min drive - 0.3 miles
  • Instituto Otavaleño de Antropología - 5 min drive - 3.3 miles
  • Plaza de Ponchos - 6 min drive - 3.5 miles
  • Peguche Waterfall - 7 min drive - 4.0 miles
  • Condor Park - 9 min drive - 5.1 miles

Getting around

  • Ibarra Station - 32 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 60 min drive

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬7 min drive
  • ‪Balcon de Imbabura - ‬9 min drive
  • ‪Cafetería Sisa - ‬8 min drive
  • ‪La tabilta del tartaro - ‬9 min drive

About this property

Cabañas Balcón del Lago

Adults-only hotel with free breakfast and a 24-hour business center
Guests of Cabañas Balcón del Lago enjoy karaoke, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 80.00 per room one-way. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this adults-only hotel include coffee/tea in a common area, a free grocery shopping service, and express check-out.
Guests can expect to find free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and free toiletries. Balconies or patios, dining areas, and sitting areas are other standard amenities. Housekeeping is available on request.

Languages

Spanish

Similar properties

Front of property

PONDOWASI LODGE

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Housekeeping
PONDOWASI LODGE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Balcón del Lago
  • Cabañas Balcón del Lago

Things to do

  • Karaoke
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No elevator

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Separate dining area

More

  • Access via exterior corridors
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 3 per pet, per night
  • Dogs and cats only

Children and extra beds

  • Children younger than 14 are not permitted to stay at this adults-only property (only guests 14 and older are allowed)

Important information

Fees

  • Firewood fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 12:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts mobile payments and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No alcohol is permitted at Cabañas Balcón del Lago.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Frequently asked questions

Are free cancellation options available at Cabañas Balcón del Lago?

Cabañas Balcón del Lago provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around Cabañas Balcón del Lago?

This hotel is located in San Rafael within a short 7-minute walk of Lago San Pablo. Araque Water Park is also within a driving distance of 3.7 mi.

Is parking available on site at Cabañas Balcón del Lago?

Yes, self parking is offered for free at the hotel.

Does Cabañas Balcón del Lago include a casino on the premises?

No, Cabañas Balcón del Lago doesn't have a casino.

Will I find an indoor pool at Cabañas Balcón del Lago?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cabañas Balcón del Lago?

This adults-only hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring fireplaces.

Are there hot tubs at Cabañas Balcón del Lago?

No, there isn't a spa tub at this hotel.

Does Cabañas Balcón del Lago have a restaurant with a breakfast menu?

Yes, Cabañas Balcón del Lago serves free continental breakfast at Cabañas Balcón del Lago each morning.

Will Cabañas Balcón del Lago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cabañas Balcón del Lago for a fee of USD 3 per pet, per night.

Are there connecting rooms at Cabañas Balcón del Lago?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cabañas Balcón del Lago?

The closest major airport to Cabañas Balcón del Lago is Mariscal Sucre Intl. Airport (UIO), which is about 23.9 mi away.

Can I book a room with a balcony at Cabañas Balcón del Lago?

Yes, every guestroom at Cabañas Balcón del Lago comes with a balcony with some featuring lake or mountain views.

Cabañas Balcón del Lago Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Stayed 2 nights in Nov 2024

4/10 Poor

Burton

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan, Brooklyn, NY

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Stayed 1 night in Jul 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great getaway spot.

My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Stayed 1 night in Dec 2018

6/10 Okay

Sam

Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Stayed 2 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Warm family and community vibe.Hard to find.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Misleading

Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view!

A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok there were some issues Community water problems for instance

2/10 Terrible

Ximena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las sabanas están llenas de rotos

Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

CARLOS JAVIER

Stayed 1 night in Apr 2023

8/10 Good

Nelson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden.
Stayed 2 nights in Mar 2022

4/10 Poor

Diego

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Stayed 1 night in Sep 2021

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Héloïse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un estafa

El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Stayed 1 night in Sep 2019

10/10 Excellent

ALIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion de sus propios dueños

Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Stayed 1 night in Apr 2019

8/10 Good

Julian Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia tranquila ;)

Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Stayed 1 night in Apr 2019

4/10 Poor

Maycol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El precio no está acorde a las instalaciones.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Vista increíble al lago

Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

linda vista

excelente trato, un lugar hermoso rodeado de la naturaleza

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Schwer zu finden

Sehr einfache Zimmer.

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