Jaz Aquamarine Resort - All Inclusive5.0 out of 5.0
Recent guest reviews
We stayed at jaz aquamarine from 12-19th July, and our family had a lovely holiday. On check in we received a drink and cold flannel and was shown to our room. The family room was a good size with separate area for the children to sleep. Bed comfy and we looked over the activity pool. Our room was cleaned well daily and our boys enjoyed all the towel art everyday. We spent every day at a different pool area, we especially loved the relaxing pool. It had two shallow pools for the kids and a nice big pool. We had drinks brought to us all day, very good service. We never had trouble getting sun beds no matter where we were or what time we got there. We also loved our day on the beach, we hired a beach lodge for 20 euros and I would recommend that for a nice relaxed day. We walked out to the reef, took about half hour but we enjoyed the walk and we all had fun snorkelling when it got a bit deeper. Didn't see much but kids had fun! Our two boys also had a camel ride on the beach for £10 each, short but they loved it! We also loved all the water slides. We stayed a week and had something different to do every day :) in the evening there was entertainment in the theatre area but we only went once as it was just too hot for us! There was also fire shows belly dancing etc outside later on in the evening. Food wise we went to the Asian and Italian restaurants and really enjoyed our food and service :) but didn't really enjoy the buffet, this is quite hectic and tables don't seem to get re laid so it's hard to find somewhere to sit. We asked to have tables re set to be told no. the food wasn't the best and we sometimes struggled to find something to eat, this is the biggest negative...we all got a very upset stomach on the 3rd day and this lasted the whole holiday and is still going very strong, I am currently 6 months pregnant and still really ill to the point where I have had to go into hospital and I'm having tests to see what's causing it. 13 days after it started and it's still no better. I know the hotel says there are many reasons for this but we have been to many places and Egypt before and never had this problem. So that has put a bit of a downer on our amazing holiday!! Overall we love Egypt and will be back to visit this beautiful place and I would recommend this hotel but wouldn't choose it again for us. :)
The hotel is good ,, food is average .., facilities is good , Disadvantages : # the animation team is dead , no animation team at all , the disappeard , 3 days i didn't see any one of them , the night show is very poor , you will get sick in the night as nothing to do , #the pool is not clean as yiu can't see any thing under water . #staff is not welcoming as other 5 stars hotels in hurghada , not all of them but you didn't feel comfortable , # the water is not in abottle , you have to drink from a dispinser as 2 stars hotel . #the wifi is very weak as there is no wifi in rooms looby bar or pool and they told you that wifi is very good but there is very week . Conclusion the hotel is good but not to pay this much money for such this level .
Just spent a girlie week at the Jaz Aquamarine in hurghada. This hotel is stunning and the staff amazing. Everything is spotless and we returned each day to some great towel art. The hotel wasn't very busy and there were loads of spare su beds to relax on. Well worth that cheeky week away in the sunshine!!
Just checked in, the staff is EXTREMELY RUDE and not professional at all. They ruined our vacation. NEVER EVER coming here again and i don't recommend this disgusting hotel to anyone. Btw i reached one of the managers and he couldn't even solve one of the maaaany problems we faced. I really regret coming here.
Nice hotel, rooms adequate and cleaned every day, complex very clean, food not great but always something to eat, would return at the right price, not 5 star in our opinion but very good , enjoyable 2 weeks
Arriving late at night we checked in and were shown the location of our room. We had booked a family swim up room which was very large with 2 single beds and a queen sized double. Having a small terrace leading to the pool was fantastic espically for the wife, she could sunbathe or swim to her hearts content. The room does come equipped with a safe but as always, read the instructions and test it first before putting anything in it. The fridge is well stocked but check the prices before indulging. Our room was cleaned every day, along with a piece of towel art our housekeeper was extremly helpful, thank you. There are numerous pools around the complex with varying depths from 60cms to 120cms. Although there is not a swim up bar there is a pool bar which has a very good barman. My wife and i went to the Italian restaurant for her birthday and the staff were fantastic ,they helped make this a birthday she would not forget. Overall the food is very good with plenty of buffet , snack locations or a' la carte restaurants. The customer relations team are very helpful and will resolve any problems as quickly as possible , special thanks to Tatiana for helping me pick the right flowers. A very good hotel well equipped for family's, will try to make stay memorable. Not all faults are hotels sometimes it is the guests.( Minor celebrities going against house rules)
this is just and update of my other review as forgot a few people and details on arrival check in was great very swift drinks and flannels provided my room 3017 was amazing as promised by mohamed hassan part of the reception team and what a team nothing to much trouble got to stay in my room to 6pm which was ideal so just a note to the reception staff thank you so much for a great holiday looking forward to our return on the 11 june 2018 can't wait to catch up with reception and mohamed hassan again many thanks guys amazing job
At first when we arrived at jaz aquamarine we was very stressed and tired from traveling, it was made very confusing about what to do and where to go. We had to leave our luggage outside and then rush inside for them to check passports and then they rushed us Into a big room handed us a cold towel to find out our room number to then go back outside to tell the man with our suitcase our room number to then come back inside to check in and then we stood around unsure on what to do next and we asked a staff member that told us to wait whilst we waited for other travellers so he could show us to our room. We didn't get offered a drink at all during this experience. Then we walked outside and he pointed at a block and said that we were on the second floor (we was actually on the first floor as we soon figured out). This whole arriving experience was quite stressful. The rooms were so nice! They were clean and modern. The safe was included however make sure you read the instructions on how to use it really carefully as we thought we did and ended up locking all our money into the safe without been able to get it back out! Our friends did the same in their room. We rang down to the main desk and they told us to ring back before 10 and someone with a key will come to unlock it which we did and that was fine. The next day we went to the welcome meeting. Our rep was absolutely great! His English was great, he was so helpful and honest about everything, he wasn't pushy and he delivered everything about the hotel very clearly which made us at ease after the stressful arrival the night before. After this welcome meeting the holiday was amazing and went by too quickly! There was lots of spare beds around all pools, there was lots of entrainment around the pool. Snack restaurants where available however if you just wanted a snack by the pool there was waffles, crepes, hotdogs, toasties and pizza around the pool nearest to the beach. At the main food restaurant there was lots to choose from but personally we didn't like the food but we ate it anyway. The Italian restaurant was very nice! And the staff in there was beyond helpful. Over all it was a great holiday with a lovely helpful rep! However the food did give my boyfriend an upset tummy which causes him to spend 2 days in bed. And also I have had a upset tummy for a week and it's still going strong! I would defiantly recommend jaz aquamarine to you! It was a great holiday! Lots of things to do! Great staff and we felt VERY safe in the area!
We went as a family of 6 for vacation and we enjoyed our stay there very much. The staff was extremely helpful and welcoming. Everyday the rooms were cleaned thoroughly and were spotless (Thank you Tamer). Extremely friendly people who catered to our needs daily. Chef Nasser as well helped us to explore the large facility through recommendations of their restaurants and activities. I thank him as well for the variety of choices he offered us in food since he chose our menus for us daily to create a more diverse meal which was completely worth it. They have many different restaurants including Asian, seafood, middle eastern and more. The chefs there had also thought of the kids with a kids section for them. The sweets there were amazing and the kitchen staff were more than amazing. Thank you to all the staff there for making this a memorable vacation for us.
Wonderful resort.. very clean .. very helpful team ... one visit is not enough . To enjoy more I'll visit this amazing resort again and again ... Thanks to everyone.. really you made my holiday ��� No words can describe this paradise
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Private beach
Located in Village Road, Jaz Aquamarine Resort - All Inclusive is 6.1 mi (9.8 km) from New Marina and 9.1 mi (14.7 km) from Hurghada Mosque. This 1301-room, 5-star resort has a private beach, a water park, and 5 restaurants. Hurghada Marine Museum & Aquarium is also within a 30-minute drive of this Hurghada resort.
There are multiple options for onsite dining with 5 restaurants, including Makai Tukai, which specializes in Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room.
The 1301 rooms are air-conditioned and have an array of amenities, including furnished balconies or patios, minibars, and coffee makers. Guests can expect free WiFi and TVs with satellite channels. Other standard amenities include free bottled water, hair dryers, and safes.
Guests of Jaz Aquamarine Resort - All Inclusive have access to a private beach, a water park, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 5711 reviews