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Recent guest reviews

We stayed here as we visited the Hershey Medical Center which was close by. The hotel is also close to a plethora of dining options and also the major highways. The staff was definitely accommodating and friendly. However a few times many would gather for a smoke just across the entrance which my kids and I had to walk through or around to get to our vehicle. Also, our room had many bugs on the windows and walls called pumpkin bugs. Not harmful or annoying, but certainly not pleasing to "share" the room. Other than those two nuisances, the hotel supplied everything we needed.

It was very close to Hershey and they offered everything they advertised.

Staff was great and friendly.

Bugs in bathroom, unfolded bath towels on arrival. There was stuff under the bed so you know the room wasn’t properly cleaned.

Room carpet had multiple stains, climate control was not responsive. Noise was terrible. Youth hockey team overrran the facilities including the pool during the day and lobby at night. Management permitted a large group to have a birthday party at 11 pm that dragged until midnight.

I got in at 1 a.m. and my room hadn’t been cleaned. Had to wait for a different room to be provided.

The staff was very nice and our room was very clean. I loved they had a black wash cloth with makeup written on it! That's genius to me lol. I'm sure women use white wash cloths for makeup all the time. It's the little things. I do think the bathroom should have an exhaust switch.

After checking in, we went to our room. The bathtub wasn’t wiped clean and there was hair on the floor behind the bathroom door. The cover to the air conditioner was in need of repair but the unit did work. The carpet was stained. Everything else was clean and in good condition. The next day, we went to the pool. The pool and hot tub were very nice and it was convenient that there were pool towels; well stocked in the pool area. At 430pm, we returned from being out during the day and our room hadn’t been cleaned. I asked the front desk if someone could clean it while we were out. The manager took care of the issue. When we returned, the room was clean.

Extremely noisy elevator. Non-existent customer service

John, the person on duty, did not greet us in a friendly manner. I had requested an early check-in in March and then called the day before; however, I did not speak to John directly. A room was ready and there was no wait but he made us feel as though we were inconveniencing the staff. The room itself (119) had mold and rust stains in the bathroom. The area was very noisy.

Hotel was close 5 mins from Hershey Park. Our room could have been a little cleaner. There was a huge stain in the carpet and the bathroom sink had a slow drain. Otherwise everything else was good, beds comfortable, a mini fridge, indoor pool, and close to restaurants.

Good price excellent spot close to the attractions

Nice, clean hotel Nothing else to say The restaurants in the area should stay open longer on Friday nights

There was an inch of dust on top of headboard of the bed and lamps. There was hair on the bathroom floor from previous guest. Dry soap drippings allover the shower faucet.

Only an overnight stay the bathtub felt like it was going to fall in and the ceiling's could've been cleaned.

average hotel, good locations , room is in need of updating, quiet riom

Walton Ave Hummelstown PA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hershey - Harrisburg Area, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Giant Center and Hershey's Chocolate World. This 78-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.


Rooms

All 78 air-conditioned accommodations feature a separate bedroom. Guests can expect 49-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include microwaves, coffee makers, and free long-distance calls. Weekly housekeeping is available.


Property features

At Holiday Inn Express Hershey - Harrisburg Area, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and express check-out.

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 Queen Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hershey - Harrisburg Area, an IHG Hotel

Everyone (15) Couples (5) Business (3) Family (29) Friends (1)
4
Family with small children

We stayed here as we visited the Hershey Medical Center which was close by. The hotel is also close to a plethora of dining options and also the major highways. The staff was definitely accommodating and friendly. However a few times many would gather for a smoke just across the entrance which my kids and I had to walk through or around to get to our vehicle. Also, our room had many bugs on the windows and walls called pumpkin bugs. Not harmful or annoying, but certainly not pleasing to "share" the room. Other than those two nuisances, the hotel supplied everything we needed.

By , from Aspinwall on Nov 22, 2021

Review comment responded on Nov 27, 2021

Dear Bradley, Thank you for taking the time to tell us about your experience at Holiday Inn Express HERSHEY (HARRISBURG AREA). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

4
Family with small children

It was very close to Hershey and they offered everything they advertised.

By on Aug 25, 2021

Review comment responded on Aug 28, 2021

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Jul 25, 2021

Review comment responded on Nov 15, 2021

Thank you for staying with us!

4
Family with small children

Staff was great and friendly.

By on May 28, 2021

Review comment responded on May 29, 2021

Thank you for your review!

5
Everyone

By on May 25, 2021

Review comment responded on Jun 7, 2021

Thanks for the review!

1
Everyone

By on Oct 5, 2020

Review comment responded on Oct 5, 2020

So sorry to hear you were unhappy about your stay. I wish you would have provided more specific feedback to allow us to ensure a better stay next time. We are always looking for any opportunity to grow as a team.

2
Family Family with small children Family

Bugs in bathroom, unfolded bath towels on arrival. There was stuff under the bed so you know the room wasn’t properly cleaned.

By on Aug 3, 2020

Review comment responded on Aug 5, 2020

This is certainly not what what we want for our guests. I appreciate your feedback, and look forward to using it to do better. We've addressed these issues with the appropriate teams on property, and strive to do better.

1
Family with small children

Room carpet had multiple stains, climate control was not responsive. Noise was terrible. Youth hockey team overrran the facilities including the pool during the day and lobby at night. Management permitted a large group to have a birthday party at 11 pm that dragged until midnight.

By on Feb 20, 2020

Review comment responded on Feb 22, 2020

I am deeply sorry we did not successfully meet your expectations during your stay. It is a challenge when we have group travelers alongside our other guests. I would like to assure you that this is the exception at our property, not the rule. We hope you will give us the opportunity to welcome you in the future, so you can see how well we typically take care of our guests. We appreciate your time to provide us with feedback, and will use this to help us improve!

2
Partner Couples

I got in at 1 a.m. and my room hadn’t been cleaned. Had to wait for a different room to be provided.

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

I am very sorry that your room was not ready at 1 am. I have had to travel at that time as well and I know how tiring it is. I will direct this matter with the team. Gregory Perez Guest Service Manager

4
Family Partner Couples Family

The staff was very nice and our room was very clean. I loved they had a black wash cloth with makeup written on it! That's genius to me lol. I'm sure women use white wash cloths for makeup all the time. It's the little things. I do think the bathroom should have an exhaust switch.

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Thank you for your feedback and glad you liked the make up towel!

Holiday Inn Express Hershey - Harrisburg Area, an IHG Hotel

610 Walton Ave, Hummelstown, PA 17036
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