Barceló Punta Umbría Mar4.0 out of 5.0
Recent guest reviews
Just returned from a great weeks holiday, not one negative point at all. The food was plentiful, lots of choice, hot and fresh, great fish, pasta and meat dishes for lunch and dinner. Breakfast was brilliant, such a great choice, great quality and lovely fresh bread. We had read a few negative reports regarding the food and that some of the staff were surly, well I can tell you that all members of staff from the management, waiting staff and housekeeping team were helpful, cheerful and effecient so,I can't really see where these comments had come from. Room was large, very clean, nice bathroom and good wardrobe space. Entertainment in the evening was quite good, some nights better than others but on the whole really good. It is worth having a sea view room as the other rooms do.not have a very good view and the sea view is amazing. Easy walk into Punta Umbria, town is a working town but not bad shops but walk along the promenade towards the ferry port and the views are lovely. Would recommend a trip to Seville but it is best to have a proper guided tour as you may miss all the best places to see.
On the plus side this hotel has a lovely location, with an attractive terrace bar, decent pool and access to a high quality beach long enough to have a good walk along. On the minus side it's really gone downhill since last year. Service (apart from the bar) is impersonal, rooms weren't serviced properly (had to mention something not done every single day eg cup weren't washed, bathmat disappeared and floors gritty, obviously hadn't been cleaned so nasty stuff stuck to your feet) and the refurbished dining room (more a canteen) is worse than ever - ranks of tables and buffet service (NOT good for the evening), no ambience whatsoever, food left standing around for hours, nothing freshly made (except if you choose the meat chop or fish of the day) and nothing served hot. The atmosphere is hectic, unpleasant and like Waterloo station in the rush hour. Not conducive to relaxed eating. Drinks machines etc located on the sides of the room and food at various islands in the middle so even getting your meal together can take a while, with people constantly walking and brushing past. Some others agreed with me - how people think this is normal is beyond me. The coffee and restaurant wine (from a tap!!) are undrinkable and I find even the stuff outside the inclusive deal is poor (chilled rioja? No way)...... The only thingI found drinkable was the cava. This hotel (and those companies using it) need to seriously revisit this offering - surely there should be waiter service in the evening, not this ghastly bunfight at each meal.
Fantastic hotel, wonderful food some of th best ever for an all inclusive holiday. Brilliant beaches and friendly staff. Very clean and modern. Good Variety of evening hotel entertainment . A pleasing aspect is the good enforcement of making sure people do not leave their towels on the sun beds and not use them. This meant there was always a sunbed if you wanted one.
We arrived at dinner time and had to wait for 2 hours for our room which wasn't a problem as we sat in the outside bar area, the hotel is huge and extremely clean our room was lovely and clean with a lovely balcony the food was nice staff was friendly absolutely loved are stay here 👍
Hotel website says : " guarantees a complete holiday for the whole family in an exclusive enclave. A dream made true" My stay in the hotel did not match the description in the hotel's website. It did not offer any sense of an "exclusive" hotel and did not in any way offer a place where a "dream made true" could take place. I found the hotel pools overcrowded and too noisy. The hotel buffet food is mass produced and the fruit juices are served from cartons.
This hotel is huge, but the capacity is good. It is a lot of space for everyone and the rooms are generous. Food is really good and everything is fresh, and staff really helpful and sweet. In May the restaurants were quite full and noisy but you can always find a more quiet spot if you want.
Clean and well maintained, some staff a bit surly. Restrictions on all inclusive deals not in line with experience with other hotel chains on Costa De Luz. If you had early breakfast it was difficult getting a coffee until bar opened at 1200hrs.
Food was below of what you would expect in a 4 Star hotel, staff were friendly but not well trained. The mini bus for Saga guests was quite often not available, due to staff shortages. A safe is available @ 4 euros a day, and car parking is 10 euros a day. The hotel is getting ready for a refurbishment, particularly the bathrooms. The wifi works well and there is a choice of quite a few English television channels. The town is a a good 20 walk away, and there aren't any local bars or shops. Both Saga reps were very good, nothing was too much trouble. The area around the hotel needs a tidy up.
We spent a great week here in June/July. The food was excellent, the pool, bar and terrace areas were clean and lovely and relaxing and the room was very well tended. Staff were, for the most part, very helpful and were always friendly; this is a very Spanish area, and English isn't always fully understood so be prepared to occasionally have requests misunderstood if you only have basic Spanish. The whole resort is geared to cater for a more Spanish taste, and we loved it, though it might not be to everyone's taste. There is a fantastic beach full of families, with no end-to-end sunbeds. There is something of a promenade, and the town is definitely a working town rather than a tourist spot. We would highly recommend this hotel to anyone who likes to really get away from things, and we'll definitely be returning. Thanks for a great stay.
A very Nice place with a very High quality, especially the food - 3 times a Day was fantastic ...., the surroundings the same and the entertainment in the evenings are still remaining in our minds, 5 Big ☀️☀️☀️☀️☀️
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 1760 reviews