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Hotel Las Palmas By GEstores

2.5 star property

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Photo gallery for Hotel Las Palmas By GEstores

Hallway
Restaurant
Basic Room, Resort View | Down comforters, laptop workspace, free WiFi, bed sheets
Front of property - evening/night
Classic Room | Down comforters, laptop workspace, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Room service

Explore the area

View in a map
San Miguel Regla 127, Huasca de Ocampo, HGO, 43500
  • Place, Las Truchas Forest
    ‪1 min walk‬
  • Place, Duendes Museum
    ‪4 min drive‬
  • Place, Prismas Basalticos Waterfall
    ‪7 min drive‬

Room options

View all photos for Basic Room, Resort View

Basic Room, Resort View | Down comforters, laptop workspace, free WiFi, bed sheets

Basic Room, Resort View

  • Resort view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Down comforters, laptop workspace, free WiFi, bed sheets

Classic Room

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for City Room

Down comforters, laptop workspace, free WiFi, bed sheets

City Room

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Design Room

Design Room | Down comforters, laptop workspace, free WiFi, bed sheets

Design Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Down comforters, laptop workspace, free WiFi, bed sheets

Economy Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Twin Sofa Bed

View all photos for Classic Room

Classic Room | Down comforters, laptop workspace, free WiFi, bed sheets

Classic Room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Tent

Economy Tent | Down comforters, laptop workspace, free WiFi, bed sheets

Economy Tent

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Resort View

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Huasca de Ocampo

Hotel Las Palmas By GEstores places you next to Las Truchas Forest and within a mile (2 km) of Duendes Museum. This 6-room hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Las Truchas Forest - 1 min walk - 0.1 miles
  • Duendes Museum - 4 min drive - 1.2 miles
  • Prismas Basalticos Waterfall - 7 min drive - 2.1 miles
  • Basaltic Prisms of Santa María Regla Park - 7 min drive - 2.4 miles
  • Monumental Clock of Pachuca - 33 min drive - 18.7 miles

Restaurants

  • ‪La Casa de la Tía - ‬4 min drive
  • ‪La Esquina Santa - ‬4 min drive
  • ‪Restaurante Bar Galeria 1910 - ‬4 min drive
  • ‪Restaurante El Buen Gusto - ‬1 min walk
  • ‪Doña Betty - ‬4 min drive

About this property

Hotel Las Palmas By GEstores

Guests of Hotel Las Palmas By GEstores enjoy free WiFi in public areas, spa services, and local meal delivery service. You can put free offsite parking to good use if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a living plant wall, a picnic area, and barbecue grills.
32-inch LED TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Beds sport down comforters. Patios, private yards, and wardrobes or closets are also standard. Bathrooms are shared; housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free RV/bus/truck parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Boat and paddles
  • Ecotours
  • Horseback riding/rentals
  • Mountain biking
  • Pedal boat

Family friendly

  • Children's games

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smooth flooring in room

More

  • At least 80% of food locally-sourced
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • First-run movies
  • Streaming services

Food and drink

  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 200 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 500 per stay
  • A damage deposit of MXN 500 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 100 to 200 for children
  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel las Palmas
Las Palmas By Gestores
Hotel las palmas By Gestores Hotel
Hotel las palmas By Gestores Huasca de Ocampo
Hotel las palmas By Gestores Hotel Huasca de Ocampo

Frequently asked questions

What's there to see within easy reach of Hotel Las Palmas By GEstores?

This hotel is located in Huasca de Ocampo, just steps from Las Truchas Forest. You'll also find Duendes Museum and Prismas Basalticos Waterfall within a short drive.

How much does it cost to stay at Hotel Las Palmas By GEstores?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Las Palmas By GEstores on Mar 13, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Las Palmas By GEstores?

Yes, there is free RV/bus/truck parking available.

Is there a spa at Hotel Las Palmas By GEstores?

Spa services at the hotel include hot stone massages, Thai massages, Ayurvedic treatments, and aromatherapy.

Does Hotel Las Palmas By GEstores include a casino on the premises?

No, Hotel Las Palmas By GEstores doesn't have a casino.

Will I find an indoor pool at Hotel Las Palmas By GEstores?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Las Palmas By GEstores?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and private dining.

Are there hot tubs at Hotel Las Palmas By GEstores?

No, there isn't a spa tub at this hotel.

Does Hotel Las Palmas By GEstores have a restaurant with a breakfast menu?

Yes, Hotel Las Palmas By GEstores serves a cooked-to-order breakfast on weekend mornings for a surcharge from its restaurant.

Will Hotel Las Palmas By GEstores allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Las Palmas By GEstores for a fee of MXN 200 per pet, per stay.

Does Hotel Las Palmas By GEstores have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Las Palmas By GEstores?

Yes, every guestroom at Hotel Las Palmas By GEstores comes with a patio with some featuring garden or resort views.

Hotel Las Palmas By GEstores Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bernarda

Liked: Cleanliness
Muy buena hubicacion personal súper amable todo excelente limpio y cómodo actividades divertidas todo bien
Stayed 2 nights in Nov 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place retains its rural climate.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesús Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias por recibirnos. Nos dieron un pase al bosque de las Truchas y comimos muy rico una trucha en su restaurante. Volveremos!
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Juan

Liked: Staff & service
La habitacion necesita mantenimiento, los colchones de las camas estan muy viejos...etc
Stayed 2 nights in Oct 2025

2/10 Terrible

LAURA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entramos, vimos las horribles condiciones del lugar y nos fuimos. Preferimos perder $6000.00 a quedarnos en ese lugar al que ustedes equivocadamente llaman "hotel". Me sorprende que lo tengan como hotel, porque no lo es. Y me sorprende más que me lo sugieran; de hecho, me ofende que lo hagan, ese lugar no merece ni una estrella!
La Recepción (en donde no había quien nos recibiera).
A un lado de La Recepción basura y un WC
La recepción
La entrada
Stayed 3 nights in Jul 2025

10/10 Excellent

Martín

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención del personal
El lugar está muy cercas de varios lugares de esparcimiento
Stayed 1 night in May 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la propiedad, lo que ayudaria mucho para viajeros que se mueven en transporte publico que se de esa facilidad y se informe hasta que hora se dan dichos transportes
Stayed 3 nights in Apr 2025

10/10 Excellent

Sistemas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las diferentes zonas turísticas de huasca, la atención y comunicación fue excelente desde la reservación hasta el check-out, la habitación tal cual como se muestra en las fotos, el lugar es muy tranquilo para descansar, nos dieron cortesías las cuales aprovechamos en el bosque de las truchas.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusto fue la.privacidad, la calidez que nos brindaron desde que reserve nunca nos dejaron solos. Nos guiaron en todo momento desde como.llegar hasta que o regresar a casa
Stayed 1 night in Feb 2025