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Eurasia Cha-am Lagoon

3.5 out of 5.0

Recent guest reviews

We live in Thailand and don't expect luxury when we travel, so we were not disappointed with this hotel. We were there for a conference, so our group used all of the rooms in the main building as well as two meeting rooms. We also arranged our own menu. I cannot speak to price, as I was not in charge of that, but I can say that we were happy with our food and our meeting areas (they accommodated our group of 50 nicely). Our family stayed in one of the suites and were very satisfied. Good wifi access. We found the pool area to be lovely and the grounds were quite nice. The hotel is right on the beach with lovely views of the ocean. It did not bother us that we were removed from the city area, since we were on a retreat/conference. If you are a tourist, you may not be as interested in this hotel, but for us it was quite satisfactory.

I have over the visited lots of hotels in lots of countries and I rate this one the worst no health and safety ,eating very low standard at very high prices hotel transport very exspensive one third more exspensive than anyone else no one speaks English no medical care cleaning staff do not know what disinfection is floors never washed in short this property is a disgrace and should be taken off your list before there a serious accident to someone .

place is very run down no english spoken at all very hard to get what you want no hair dryers or kettles it is very much out the way unless you have transport if you use their transport they charge you a fortune.breakfast very basic toast and jam costing 160 thai baht only good thing was the beach I do not recommend this place. pool not clean just do not know how it keeps open. the sun beds were in a very bad shape for what there was I only saw 4 only sorry I don't have a photo

- Pool: looks very dirty and no life guard -available - Room: very basic room and amenities, no hair dryer, which is very inconvenient for a hotel by the beach -No convenient store nearby and had to bike for 5 kilometers to buy some snacks -Room service is very expensive, but we have no choice but to order/eat there due to no other restaurants around there -It was a noisy night due to dinner reception from one organization : they arranged karaoke and sang until 10 pm. -Paid 1300 Thai Baht per night for building L room. Compared to 675 Thai Baht price via online booking site, felt like being cheated by the hotel -Staff could not speak English -Breakfast: very basic -The only good thing might be the beach which is in front of the hotel and not a lot of people on the beach

I am quite impress with the house rental that we rent. It has 2 bedrooms right by the beach at 5,500 THB. You can sleep up to 8 persons. Seems not costly but the room amenities is not well maintain for its price. with this price, if i chose to stay at 3 star hotels, i could get buffet breakfast too. but with the fantastic view, ok, i paid the price.

Went there for a break going to south of thailand. The room I got was absolutely not similar with the pictures they showed on the homepage and for 1300 THB included breakfast I saw much more better places around here. But for a sunset walk in the evening it's very nice . And the pool is great so far if not all customers want to go there. All together it's okay for a short time stay without expectations.

The hotel's website stated it as 10 minutes from Cha Am but it failed to note that the road leading in to the hotel is isolated and the resort is about the only place it leads to! First day's stay (Thursday) was about 1100B and second night was 1250B. This included a buffet breakfast. Cons : The rooms were not well kept - 4 of us travelled stayed in 2 rooms. One room had lights which did not work in the bathroom and room. The other had a broken toilet - enough said. After 3 attempts at repairing the toilet, they finally agreed to let us change that room. Both rooms didn't have towels. We called housekeeping but they couldn't understand a basic hotel request for towels. We had to go to reception and mime showering before they understood. The hotel pool didn't look too clean and many of the tiles were missing. The pool area was also under renovation but they didn't do a good job of keeping the construction debris out of the pool. Due to its remote location, we had trouble going out to Cha Am. When we asked the staff at the coffee house, they offered to get a taxi for us at 600B. When I told them I remembered the website offering free shuttles to the town, they denied knowing anything about it. As we had no other options, we took the taxi (which turned out to be a songtheaw) after bargaining to 500B. The driver dropped us at the beginning of Cha Am beach. When we finished dinner and shopping, he refused to drive the 2km down the straight road to pick us up so we had to lug out water bottles etc up the road again! He would have easily spotted us as we were waiting in front of the 7-11 in front of the Cha Am Love and Music Carnival - when we told him we were not happy about this, he told us there are plenty of 7-11s on the Cha Am beach road. He's right - there's 12 but there's only ONE in front of the carnival. We asked about a trip to Hua Hin for the next day and he wanted to charge is 1000B. It cost us 2200B on a taxi down from Bangkok (200km) so we weren't about to pay half that amount for a 30km ride. Luckily, because on the next day, we spoke to the reception staff who told us there would be a shuttle at 9am and 1pm to Cha Am. No charge! 2 bus loads of tourists arrived late that night and the bus drivers kept the engines going on all night - outside our room. This happened again on the second night. Breakfast : western and local buffet. Passable. Pros : The hotel is on a beautiful stretch of beach. There are plenty of shells to collect and you can walk up and down the beach without encountering anyone else. The hotel driver who took us to Cha Am was super obliging. We wanted to rent a car - he took us to someone who understood English and knew a car rental. Then he drove us to get the car. He drove us from the rental again when we returned the car on the next day. Then he took us to the train station and carried all our bags for us to the platform. BEST member of staff at the hotel!

We stayed there as part of a group (teaching kids English from a school in the province in which we live) and I would have to say that this place is probably only used for group bookings nowadays. Our group of 80 kids was there with 2 other groups ..... the only family staying there when we first arrived must have got a real shock to see all these people descend on such a poor quality place. The food was bad (at best) and mostly disgusting and dry (definitely not fresh). Like the previous reviewer, I am not a fussy person but this place looks nothing like its brochure or website - a classic case of deceptive advertising. I have found that to be the case with all the Imperial Hotels I have stayed at in Thailand (the other 2 in Chiang Mai), which like this one are grossly overpriced. The rooms were poorly appointed, no selection on the TV apart from a few basic local channels, dirty sheets were never changed and looked as though they hadn't been changed for 20 years or so. The hotel is a long way from anywhere, which is OK if you are there as a big group, but then you have to put up with the rude staff and disgusting food. Don't stay here if you are a tourist or even a Thai family wanting a holiday - you could find lots of other places cheaper and better quality.

First of all let me say that i am not a really fussy person, but this hotel is DISGUSTING, i have stayed in many hotels in thailand but this would have to be the WORST one. The photos on Asia Rooms and their own web page must have been taken when the hotel was first open probably 30 years ago. I booked a double room with an ocean view but was given a twin room with no view, the reception staff spoke little or no English so through my Thai g/f we were given a double room but no sea view. When we checked in we were not shown to our room only told second floor, the reception was 100 meters from our building. When we entered the room there was a strong musky spell, i would say the room had not been used for awhile, so we opened the sliding doors to the patio to let the smell out, the bathroom was filthy, not been cleaned for a long time, the bedsheets had holes and stains on them, we stayed for 2 nights and we still had the bedsheet with the hole and stains when we left, so it was obvious they did not change the sheets. Was supposed to have cable tv and mini bar but did not have neither, the tv had 5 thai channels NO ENGLISH, the safe was a small portable one that was not bolted down, it was not an electronic one, you had to go to reception and get a lock and key set, so we never bothered. The sliding doors on the patio would not lock so i had to tie a small towel around the handles to have a bit of security. I was so disgusted that i went to reception and told them i wanted to check out, again because of the lack of English, my Thai g/f told me that they said they would charge my credit card if we checked out early, so i had no choice but to stay. So we went for a walk around the hotel grounds to try and find some positive things about this hotel, alas no luck, i had a beer at the restaurant( for the want of another word) it was outdoors and consisted of plastic tables and chairs, and this was supposed to be a 4 star hotel, was 2 at the most, i have stayed at 3 star hotels for half the price and they were MUCH BETTER. My g/f had some Thai food but did not finish it, she said it was awful and not fresh( and she is not fussy too). the pool area was probably the best area we found although it was not what you would expect from a 4 star hotel, all the buildings were really neglected and everything looked dirty. So we had enough and wanted to go to Cha Am which is 8 km's from the hotel, again through my g/f we were told that they could get a taxi for us which would cost Baht 300( $10) to come and pick us up, another B300 to go to Cha Am and another B 300 to bring us back, this was a complete rip off, you can go 30 km's in Bangkok for B300, so we hired a motor bike taxi to take us in and back for B 300, which was still too much but far better than the taxi, and as there was nothing to do or look at or buy at the hotel you have no choice unless you wanted to swim ALL day and night. We spent the whole day in Cha Am, it was so nice to get out of that horrid hotel for awhile, we were so depressed while staying there, it ruined our whole weekend away. When we arrived back at the hotel about 10 pm there were 3 security guards manning the boom gates, they were so lazy they did not even open them for us we had to duck our heads and go below them, we went out on 4 occassions from the hoteland this happened everytime--- UNBELEIVABLE. The next morning was another disaster-- BREAKFAST-- no buffet just given two fried eggs that had broken yokes and were as hard as leather, two small hot dog sausages, one piece of ham( not bacon), two slices of toast, the only choice was tea or coffee, i said tea but got coffee-- another blunder. It was totally disgusting and if you could have bought some thing else i would not have eaten it, but there was no choice, i did not eat the sausage or ham as it did not look fresh. On the second day we went for breakfast and this time they were having a staff party, well the music was so loud and they were dancing and singing right where we were having our breakfast, the place consisted of 20 acres of land so why? they had to have it at the breakfast area is another mystery. So again the second day we went to Hua Hin which is about 25 km's from Cha Am on a mini van for Baht 30( A LOT CHEAPER) than the hotel taxi. We never ate at the hotel( except for breakfast), i have never been so happy to leave a place to get home in my life. I hope this review sounds as BAD as our experience, because i do not want other people to suffer like we did. To sum up this hotel in one word-- DISGUSTING SO PLEASE do not stay at this hotel as i do not want other people to go through what we did. But if you do not believe me and stay here, then PLEASE don't say you were not told. DISGUSTING-- DISGUSTING-- DISGUSTING.

This hotel was absolutely a waste of time and money. First of all it was in the middle of nowhere and we were the only guests there.We arrived in the evening and went to our room to find a horrible foisty smell,insects on the bathroom floor,dirty damp walls,dirty shower curtain and electric shocks everytime we plugged in the tv or hairdryer etc.The brochure shows a beautiful hotel with nice rooms.It said it was right near the beach which it was but it was a private beach which would be fine if there was any facilities near by to buy drinks or food.To go to the main tourist beach it was 20 minutes in a taxi costing us £5 each way.We went down for breakfast the first day and it was a dingy dirty place to eat where we were served one fried egg,2 mini hotdog sausages,lettuce and tomato-we never went for breakfast again.We couldnt believe we had to spend ten nights here.During our stay we never saw any staff in the hotel other than the odd maid now and again.They didnt leave any lights on for us when we returned on a night and when we did speak to the reception staff they couldnt understand any english which wasnt helpful to us.We couldnt wait to leave the dump!

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Reviews from Trip Advisor

Trip Advisor aggregated rating

17% of guests recommend this hotel

Total of 36 reviews