The room rate was very good. We tried to use the pool , the pool was in need of service There was green algae on the steps and the bottom. We stayed 2 nights. The room was not cleaned either night, i had to call the desk y o hsve towels replenished.
I liked the appearance of hotel clean and remodeled recently. Pet friendly hotel. Smelled like dogs in the lobby which I did not like. Room was clean no odor there. What I was disappointed with was the breakfast. The website stated breakfast was given. However there was signs posted throughout hotel that due to current pandemic breakfast would be a grab and go bag. All the bag contained was a water bottle, apple or orange juice, a granola bar, and apple sauce. The main reason I chose this hotel over others during my trip was due to the hot breakfast only to find out that was not the case and IT WAS NOT POSTED ON WEBSITE. Other than the dog odor in lobby and bagged breakfast everything else was fine.
Beautiful property, nice clean spacious rooms. I Liked the property overall just bad customer service experience. One issue that stood out was that we asked for late checkout when we checked in, was adv’d that wouldn’t be a problem and that it would be passed to day shift. My husband called the next morning to confirm we was good for a late check out and front desk confirmed. We went to sleep and was woke up by room service twice after I adv them we was checking out at one. Both time they woke up my babies. Then we received a call from front desk asking when we was leaving. This was at approx. 11, checkout is at noon, late check out was 1. Over never felt so rushed and uncomfortable. After this we quickly packed up and left.
Nice and clean. Front desk was attentive. Room nice and clean.
I enjoyed the spacious room and breakfast was great. I will definitely stay there again.
Hurricane Harbor Splashtown is a short stroll from La Quinta Inn and Suites by Wyndham Houston Spring South, and other popular attractions like Old Town Spring are within a mile (2 km). This 93-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.
All of La Quinta Inn and Suites by Wyndham Houston Spring South's 93 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 49-inch flat-screen TVs. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also available.
Built in 2019, the brand new La Quinta Inn and Suites by Wyndham Houston Spring South offers an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a 24-hour business center, and laundry facilities.
The room rate was very good. We tried to use the pool , the pool was in need of service There was green algae on the steps and the bottom. We stayed 2 nights. The room was not cleaned either night, i had to call the desk y o hsve towels replenished.
I liked the appearance of hotel clean and remodeled recently. Pet friendly hotel. Smelled like dogs in the lobby which I did not like. Room was clean no odor there. What I was disappointed with was the breakfast. The website stated breakfast was given. However there was signs posted throughout hotel that due to current pandemic breakfast would be a grab and go bag. All the bag contained was a water bottle, apple or orange juice, a granola bar, and apple sauce. The main reason I chose this hotel over others during my trip was due to the hot breakfast only to find out that was not the case and IT WAS NOT POSTED ON WEBSITE. Other than the dog odor in lobby and bagged breakfast everything else was fine.
Beautiful property, nice clean spacious rooms. I Liked the property overall just bad customer service experience. One issue that stood out was that we asked for late checkout when we checked in, was adv’d that wouldn’t be a problem and that it would be passed to day shift. My husband called the next morning to confirm we was good for a late check out and front desk confirmed. We went to sleep and was woke up by room service twice after I adv them we was checking out at one. Both time they woke up my babies. Then we received a call from front desk asking when we was leaving. This was at approx. 11, checkout is at noon, late check out was 1. Over never felt so rushed and uncomfortable. After this we quickly packed up and left.
Thank you for your feedback. We apologize for the inconvenience you experienced at our property. We will look into this situation to ensure a better stay for our guests.
Thank you for giving us 5 out of 5! We look forward to your return visit.
Thank you
Nice and clean. Front desk was attentive. Room nice and clean.
Thank you!
I enjoyed the spacious room and breakfast was great. I will definitely stay there again.
Thank you!!
Thank you!
Dear Valued Guest: Thank you for taking the time to review our hotel and bring your concerns to our attention. We always strive to meet and exceed our guest's expectations and we are saddened to hear that we failed to do so in this case. The miscommunication regarding breakfast is definitely disappointing and something I will be working to rectify. Thank you again for staying with us and for taking the time to tell us about your stay.