As soon as we entered the room, we started sanitizing the room. By the time we made our way back to the room to the table, we noticed food crumbs on the table. In the bathroom we found clumps on hair on the floor. Since we had already sanitized most of the room, we didn't bother complaining to change our room as we were only going to spend a night there and it was already quite late. Hotel claims it follows "enhanced cleaning" but we found the room quite dirty.
Front desk staff were friendly and professional. Two bed room was nice and roomy. The only thing is that my teenage son was looking forward to the indoor pool from looking at the picture online and it was nothing compared in size. Disappointing.
Great stay. Would book again. Advise staying here if you need a place to stay when away from home
Overall great stay. Rooms were ample size and beds were comfy. Restrooms was also nice. The property itself was updated and clean.
Clean , neat, accessible, service was good and kind personal
We called ahead to let them know we would check in after the rodeo. We made sure we had to queen beds but when we arrived they didn’t have two queen beds but gave us a room with a king and a pullout bed that was suppose to be full size but was a twin. We then had to ask for a roll out bed for our other kid... the room was very nice though
I came to Houston as part of my birthday getaway and this hotel was phenomenal. I had an early check in and the staff was wonderful in every way. My birthday was the previous before the trip but the staff went above and beyond to gave a plate of brownies with chocolate spelling of HAPPY BIRTHDAY and a card. Doing simple as that goes to show that they really value making the guest feel welcome. The room was very quiet and clean and the WiFi work great. The staff are wonderful and I didn’t have a bad experience. If I ever come back to Houston I will definitely come back again and highly recommended it to friends.
The overall experience is good. More breakfest will be better.
The room was nice and clean. The hotel staff was friendly and breakfast was amazing!
Great hotel, in a perfect location, the staff was friendly, my room was comfortable, also got to enjoy the hot tub & pool.
Hotel has perfect location near a lot of shopping centers and restaurants. My family attended a wedding at the Westin Hotel at the Galleria and it was walking distance. Staff were polite and rooms were good size. I would recommend this hotel to any family or friends who were going be in town.
we had a awesome trip to Texas , love this location, we will be back here
Love this location , just don't like the parking fee
Hotel Front Desk Staff overly helpful and really made you feel at home.
Located in Uptown, Courtyard by Marriott Houston by the Galleria is within a 15-minute drive of popular attractions such as Memorial Park and Houston Natural Science Museum. This 190-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
In addition to a restaurant that serves breakfast, there's also a bar. Get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The 190 rooms have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At Courtyard by Marriott Houston by the Galleria, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Self parking is offered for USD 21 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
As soon as we entered the room, we started sanitizing the room. By the time we made our way back to the room to the table, we noticed food crumbs on the table. In the bathroom we found clumps on hair on the floor. Since we had already sanitized most of the room, we didn't bother complaining to change our room as we were only going to spend a night there and it was already quite late. Hotel claims it follows "enhanced cleaning" but we found the room quite dirty.
Thanks for the great review! Sincerely, Adam P. General Manager
Front desk staff were friendly and professional. Two bed room was nice and roomy. The only thing is that my teenage son was looking forward to the indoor pool from looking at the picture online and it was nothing compared in size. Disappointing.
Hello, Thank you for staying with us and taking the time to write a review. We are sorry the size of the pool did not live up to expectations but we hope you had a great stay otherwise. Thank you again. Sincerely, Adam P. General Manager
Great stay. Would book again. Advise staying here if you need a place to stay when away from home
Hello, Thank you so much for the great review! Please come see us again soon. Sincerely, Adam P. General Manager
Thank you for the great review! Sincerely, Adam P. General Manager
Overall great stay. Rooms were ample size and beds were comfy. Restrooms was also nice. The property itself was updated and clean.
Thank you so much for the great review!
Thank you very much for your review!
Thank you so much for your review!
Thank you for your feedback!
Clean , neat, accessible, service was good and kind personal
Thank you so much for staying with us! We hope you stay with us again.
Hello , Thank you for staying with us and for taking the time to share your feedback. I apologize that the cleanliness in your room was not up to your expectations nor ours. We are providing our Housekeeping team with more time and tools to clean our rooms but obviously they missed some items in your room. I assure you I will be sharing your feedback with our Housekeeping team and making sure that we improve on our cleaning. Thank you again for staying with us and I hope you have a great 2021. Sincerely, Adam Plous General Manager