Comfort Suites Westchase2.5 out of 5.0
Recent guest reviews
Checkin was professional, friendly and accommodating (I was several hours early). The room was nice, bed comfortable and plenty of outlets available from almost anywhere in the room. Breakfast was good. Mixture of hot and cold. Was surprised there was no yogurt. Only issue is with refrigerator/freezer. I put a small bottle of water in the freezer and 3 days later it was only half frozen Would definitely stay again.
We had to evacuate during Hurricane Harvey! I was here on business and never dreamed i would need to stay over a week! The staff was very comforting and helpful during this stressful time. The hotel stayed high and dry!! I will always be thankful I found this place of refuge in a time of need. The staff was especially helpful, kind and caring! Antonette, Charles & all the staff became our family! They all went beyond the call by staying on the premise around the clock so that all of the guests were taken care of. I have never seen a staff so dedicated in helping others!! I GIVE THIS HOTEL 5++++ RATING!!
The location is excellent just a block south of Westheimer on the edge of the desirable Westchase district. The lobby is attractive and staff is friendly. Breakfast buffet is very limited and we skipped it unless we were in a hurry. Room was large and well appointed but came complete with an undesirable element, roaches. We won't being "scurrying" back to our new "friends" in the future.
This hotel has many things going for it: 1) Great location in the Westchase District of Houston; 2) Reasonably priced rooms; 3) Great appearance from the outside; 4) Good looking foyer and lobby areas; 5) Very good breakfast; 6) Well maintained and clean rooms. My wife and I stayed two nights and were treated extremely well by all employees, especially Brithney. The only real downer was the condition of the office chair which appeared to have had its arms chewed on by some animal - perhaps a dog? We do HIGHLY recommend this hotel as it is one of the better in the Choice Hotel chain.
On June 7 we checked in after driving about eight hours. It was nice to see that the outer appearance of the hotel was clean and maintained. The front desk attendant, Antionette was very gracious and professional with her greeting. She promptly checked us in, gave breakfast instructions, and gave some tips about local areas to visit. Despite a long drive to get to Houston, Antionette's hospitality was on full display. Even the next morning when we checked out, she was she there greeting us with a smile, hoping that we had a good stay, and making sure that we had breakfast. It was not evident that she worked two shifts in the past 24 hours, it was only noted that she knew how to represent Comfort Suites. Thanks for the wonderful stay!
Awesome Service.. Love the Room.. Courteous Staff. Special Thanks to Rahim Bhai for the Awesome Experience .. I will surely Stay again and recommend others. The breakfast spread was so nice, great variety
This hotel is reasonably priced but it does have to upgrade its breakfast. This is a property that just puts out the minimum to say it serves a hot breakfast. It had the standard scrambled eggs which are probably not real eggs and a ground meat patty which few people eat. Biscuits & gravy did not exist. No bananas and no low fat yogurt. In fact, there was NO yogurt. The breakfast person needs to speak up to the manager when items are out.
There's a reason a hotel this size has many vacancies #thestaff...Generally I'm a friendly person and love to be friendly with everyone. But the lady at the front desk seemed as if she didn't want me to talk to her. She didn't mind talking to other guests but when I spoke to her she quickly ended the conversation. I feel like I was being watched by the staff instead of greeted as a guest. I believe the staff at this hotel is the reason there are vacancies. If you don't treat every guest with courtesy then the won't want to patronize your business and yiu won't have a job.
I needed to have quiet and restful nights for a couple of days. I booked on cooperate program. It was the least rate offer. Turned out to be spacious, clean and comfortable room. I was very happy with my stay. Next time again I'll definitely stay there.
This hotel is in a decent area of Houston, and it was okay overall - pretty quiet for the most part.The bathroom in the room we stayed could use some updating and the breakfast didn't look very appealing...oh and the wi-fi didn't work very well at all, I ended up just using my cell phone data. If you're looking for somewhere reasonable to stay in the Houston area, then I would recommend it but if you want something a little more upscale then explore your options.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located in Westchase, Comfort Suites Westchase is 2.2 mi (3.6 km) from Lakeside Country Club and within a 10-minute drive of Town and Country Village. This 64-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. It's in central Houston and also within a 20-minute drive of The Galleria and Memorial Park.
Free buffet breakfast is included with your stay.
All 64 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free newspapers, and free local calls.
Guests staying at Comfort Suites Westchase enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.