Really enjoyed our stay, the room was nice all areas clean. The desk employee (Kevin) was very nice and friendly, very helpful. Kevin's friendly/helpful demeanor was great.
So, I realize it's Covid-19 but these folks seem to forget they are still the in the hospitality industry. First of all, what would it take to run a banner on the page during booking warning folks breakfast would be a nutrigrain bar and juice in a bag or that the indoor pool would be closed? When a family with kids is traveling, this is one of the things we consider. So, fine... we didn't know. That's annoying. What's substandard is that we were told to leave our dirty towels outside the door, which we did on the first night, and two days later, the towels were still there. The beds were not comfortable (really surprising because usually Holiday Inn has comfy beds) but the pull out sofa was BEYOND awful. So thin and you could see the springs poking through. And, if there's 10 cars in the parking lot to you HAVE to put us at the front of the building where birds start chirping under the awning at 4am? Has it not occurred to you to hang up one of those goofy fake owls? Or move people? Here's the thing: if I'd known I was going to be having a Motel 6 experience, I would have liked to have paid a Motel 6 price. Felt SO ripped off.
Very friendly staff. Breakfast had many hot and cold items to choose from.
Great location on Central Ave. to everything Hot Springs has to offer. Hotel was very clean through out the complex. Pool was small more of a back yard pool, not a hotel pool IMO. Overall experience was great and would recommend.
Very pleasant place to stay away from home , would recommend it to families traveling .
Overall location was good. Breakfast was good each morning. Chlorine in
Clean, comfortable rooms. Friendly staff. Good breakfast.
Breakfast was amazing. Very nice hotel. Will stay again if we are in the area.
The workers from the servers and the cleaning team were wonderful , polite, pleasant. The room was a bit crowded , a chair between the window and a bed TOTALLY useless Due to difficul to access. Room was clean, breakfast one of the I ever had in a hotel.
We liked our stay so far. The room is neat and clean but I would like a bigger shower.
Very noisy all night doors slamming, kids running, and early the next morning house keeping was vacuuming the halls.
Convenient location. Friendly Staff. Amazing breakfast bar. very clean yet modern-decor room.
Located 1.1 mi (1.8 km) from Hot Springs Mall, Holiday Inn Express & Suites Hot Springs, an IHG Hotel is within a 15-minute drive of other popular attractions like Hot Springs National Park. This 94-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
The 94 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Holiday Inn Express & Suites Hot Springs, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.
Really enjoyed our stay, the room was nice all areas clean. The desk employee (Kevin) was very nice and friendly, very helpful. Kevin's friendly/helpful demeanor was great.
So, I realize it's Covid-19 but these folks seem to forget they are still the in the hospitality industry. First of all, what would it take to run a banner on the page during booking warning folks breakfast would be a nutrigrain bar and juice in a bag or that the indoor pool would be closed? When a family with kids is traveling, this is one of the things we consider. So, fine... we didn't know. That's annoying. What's substandard is that we were told to leave our dirty towels outside the door, which we did on the first night, and two days later, the towels were still there. The beds were not comfortable (really surprising because usually Holiday Inn has comfy beds) but the pull out sofa was BEYOND awful. So thin and you could see the springs poking through. And, if there's 10 cars in the parking lot to you HAVE to put us at the front of the building where birds start chirping under the awning at 4am? Has it not occurred to you to hang up one of those goofy fake owls? Or move people? Here's the thing: if I'd known I was going to be having a Motel 6 experience, I would have liked to have paid a Motel 6 price. Felt SO ripped off.
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Very friendly staff. Breakfast had many hot and cold items to choose from.
Thanks for staying with us! We appreciate your feedback.
Great location on Central Ave. to everything Hot Springs has to offer. Hotel was very clean through out the complex. Pool was small more of a back yard pool, not a hotel pool IMO. Overall experience was great and would recommend.
Thank you for staying with us! We appreciate your feedback.
Thanks for staying with us!
Very pleasant place to stay away from home , would recommend it to families traveling .
Thanks for staying with us! We appreciate your feedback.
Overall location was good. Breakfast was good each morning. Chlorine in
Thanks for staying with us! We appreciate your feedback.
Clean, comfortable rooms. Friendly staff. Good breakfast.
Thanks for staying with us! We appreciate your feedback.
Breakfast was amazing. Very nice hotel. Will stay again if we are in the area.
Thanks for staying with us! We appreciate your feedback.
The workers from the servers and the cleaning team were wonderful , polite, pleasant. The room was a bit crowded , a chair between the window and a bed TOTALLY useless Due to difficul to access. Room was clean, breakfast one of the I ever had in a hotel.
I'm glad that our staff was able to make your stay an enjoyable one. Thank you providing us with your feedback.
Thanks for staying with us! We appreciate your feedback.