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Recent guest reviews

A very large hotel. Understaffed desk but otherwise very good with a large restaurant and Pub. Close to the terminal

Shout out to Steven, the night shift manager who was amazing. I cant say enough good things about this man. I am in fact writing this review to acknowledge and praise his service. The hotel was nice. Room spacious and very clean. Overall a great experience.

Nothing to complain about, though would be nice if shuttle to the airport were free!

I like the shuttle service, status of flights times in the board and the staff were great especially the kitchen and food staff!!! They were very friendly and welcoming!

Close to Gatwick and good shuttle service to airport.

I didn’t like the menu and choice of food at the restaurant

Very clean and conveniently located near Gatwick airport.

Hotel double charged room bill. Need to find out how to receive refund for double charge

Staff is ok but need to be little more welcoming and friendly. Washroom tiles we're squeaky and toilet doesn't flush properly. Outside view for the room is terrible.

Shuttle service is pretty good, even really late for after partying in London (as I did last night). Plus there's a really great Olde pub about 5 minutes walk away with pretty good food and a beer garden

Stopped overnight before early morning flight - I will do so again ! Quiet, very good value for money - and nice clean room - which was changed without question after I asked for a room further away from nearby workmen. Helpful response when I asked for IT support. Easy travel to airport on shuttle bus.

clean hotel, price was good, very close to the airport. They wanted a lot of money for wifi...which I don't understand why it can't just be free? it's 2014, everyone has free wifi! I booked a standard room with a queen bed, then they ended up telling me, when I got there, that i'm getting 2 small beds instead...i'm not sure if this is their fault or Orb*tz. Restaurant's customer service was horribly slow and careless...but I didn't expect much in london anyways.

There were three major disappointments. 1. The hotel had no air conditioning while the room was hot. Opening the windows did not help because not only was the outside noisy, the wind hardly got into the room. 2. Wi fi was not free in the room and even in the lobby. 3, We could not find any nearby decent restaurant while the hotel restaurant required advanced booking even though the dining room did not appear to be full.

Povey Cross Road Horley England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Located 2.5 mi (4 km) from Gatwick Aviation Museum, Holiday Inn London-Gatwick Airport is within a 5-minute drive of Manor Royal Business Park. This 216-room, 3-star hotel has a restaurant, free in-room WiFi, and a conference center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with English breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with satellite channels and pay movies. Other standard amenities include a coffee maker, free newspapers, and a hair dryer.


Property features

Guests of Holiday Inn London-Gatwick Airport enjoy access to free WiFi in public areas, a conference center, and a business center. If you drive, self parking is GBP 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 4 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room

Full 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn London-Gatwick Airport

Everyone (14) Business (1) Couples (8) Family (2) Other (3)
4
Everyone

A very large hotel. Understaffed desk but otherwise very good with a large restaurant and Pub. Close to the terminal

By on Jul 16, 2019

5
Everyone

By on Jul 7, 2019

5
Everyone

By on Jun 30, 2019

5
Business Business Travelers

Shout out to Steven, the night shift manager who was amazing. I cant say enough good things about this man. I am in fact writing this review to acknowledge and praise his service. The hotel was nice. Room spacious and very clean. Overall a great experience.

By on Jun 30, 2019

4
Everyone

By on Jun 30, 2019

5
Business Business Travelers

Nothing to complain about, though would be nice if shuttle to the airport were free!

By on Jun 21, 2019

5
Families Family with small children

I like the shuttle service, status of flights times in the board and the staff were great especially the kitchen and food staff!!! They were very friendly and welcoming!

By on May 28, 2019

4
Everyone

Close to Gatwick and good shuttle service to airport.

By on May 15, 2019

4
Everyone

I didn’t like the menu and choice of food at the restaurant

By on Apr 19, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thank you for your review! We will pass your feedback to our Restaurant manager. Kind Regards, Ineta

4
Everyone

By on Mar 24, 2019

Holiday Inn London-Gatwick Airport

Povey Cross Road, Horley, England RH6 0BA
url importing https://www.orbitz.com/Horley-Hotels-Holiday-Inn-London-Gatwick-Airport.h16918-p2.Hotel-Reviews