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Hotel Equatorial Ho Chi Minh City

4.5 out of 5.0

Recent guest reviews

From pickup at the airport in a BMW 520I very informative Driver to beautiful club room nothing to hard for any staff members to assist you. Very interested in where you come from and very good spa especially foot massage.

Stayed at Equatorial for 2 nights then a third after our 6 nights in Nha Trang. For a busy city hotel we enjoyed the feel once inside the lobby with the hustle and bustle left behind. The staff at the concierge desk were very welcoming and helpful. Many thanks in particular to Warren for the event tickets and helpful tips re tourist spots. We appreciated the shuttle bus service offered by the hotel and taking advantage of the strategic drop off points were able to access many tourist sites by walking.The room was what you would expect from a busy city hotel, clean, well appointed, good wi-fi and a comfortable bed. The pool area was relaxing and being 25m one could do exercise laps. The highlight of our stay was the quality and range of choice of the buffet breakfast and were very disappointed our early flight on day 3 meant we missed out. My wife has a special thanks to Mr Sun, Chinese hairdresser at the hotel, she says it was the best haircut she has ever had, and she's had a few. We felt the hotel offered good value for money. Will come again.

We stayed at Hotel Equatorial for 2 nights after we had been to VinPearl Nha Trang. This was part of our luxury escape package. We got picked up from the train station as we enjoyed our experience from Nha Trang. The staff were very helpful and friendly when we arrived and check in was no problems. We had 2-connecting rooms and they were very clean with all the necessities, including welcome fresh fruit basket, but it was a little dated. Not that we were in our room a lot, as there was so much to explore in Ho Chi Mi. Our first night we had an a-la-carte meal at Chit Chat and it was sensational, probably one of the best steaks we've eaten and that's a big call from farmers! The kids had their meals and were very happy with it, definitely no complaints! Breakfast was buffet and had a great variety. The shuttle bus service was fantastic and took us back and forth to certain points around the city. We missed it on our last night as we were dining out late but that was no problem cause we grabbed a taxi. He drove us around bit and we thought the fare was going to be expensive but it only cost 80,000 dong which was about AUS$4, unbelievable as we got ripped off in Nha Trang for a ride that was 1/3 of the distance! (We paid AUS$30!). We lounged about the pool, which was a relief after been out in the heat and humidity and ordered food, which came out of Chit Chat restaurant and drinks. We didn't bother looking at prices, honestly as we were on holidays and everything is pretty reasonable! We missed our last morning breakfast as we had an early flight but the wonderful staff organised breakfast boxes for us to take, excellent service! Overall we would stay or recommend this hotel.

As usual, a very nice stay for a recent two-night business trip. I have stayed multiple times at HE over the past 5 years. They never fail to provide superior service. Hotel facilities,, restaurant, and lounge offer a great way to relax. All of the staff I dealt with were exceptional. Very nice gym and pool. Taxi's are readily available to take you anywhere you want to go. I would highly recommend Hotel Equatorial.

We stayed here recently, having stayed at many different hotels in over 60 countries, I would rate the Equatorial in the top 5 , everything was top class,great pool fine dining, we had a couple of problems with our travel arrangements , though nothing to do with hotel,the front desk worked hard to resolve them for us, the staff were fantastic even down to Alex on the shuttle bus run, highly recommended,

Lovely, comfortable and clean hotel. The buffet dinner on our first night was excellent. Enormous choice for hot and cold breakfast with plenty of fresh fruits. Staff were courteous and helpful. There is a courtesy bus to the town centre. There is also a large supermarket close to the hotel.

We stayed for 2 nights as part of a Luxury Escapes package. The hotel was everything it claimed to be in the brochures - plus a bit more ! The rooms were very clean and well serviced. The bed was exceptionally comfortable. We had a room overlooking the pool with a great view. The staff were friendly, cooperative and supportive. This was especially evident when, after arriving in H C Minh city on a flight from Kuala Lumpur, we discovered my wife's suitcase had mysteriously 'gone back to KL' ! The staff were very sympathetic and provided airport contact on several occasions to chase it up. It was returned the next day and delivered to our room - very much appreciated and professionally done. Thankyou ! We also had a meal in the Chit Chat restaurant - fresh, well prepared and served !

We stayed here for 2 nights as part of our Luxury Escapes package and found our stay very enjoyable. Our room was very clean and comfortable and the staff very friendly and helpful. Money exchange at the hotel was also very easy and was not charged exorbitant exchange rates. Only 1 disappointment during our stay was that we had arranged a seafood degustation dinner on line and the booking was recorded at the restaurant but nobody knew anything about the type of dinner organised. At least we were not charged for this but disappointing we did not get our seafood as expected. Overall our experience was very good.

We had 2 nights stay at the Equatorial as part of a Luxury Escapes package and we were thoroughly impressed with the hotel amenities but especially the staff. Everything from airport pick up to departure was handled with much care and professionalism. Unfortunately during the short stay in HCM I had the very unpleasant experience of having my bag snatched by 2 men on a motorbike. From the moment we arrived back at the hotel, the security staff showed great compassion and professionalism in handling the report, including accompanying us to the police station. Riskay the security officer from the Equatorial was amazing in helping with the report and interpretation. I cannot thank the staff enough for their help .

We stayed in this hotel for 2 nights which was part of a Luxury Escapes package. It’s a classy hotel with high quality facilities from the rooms to the pool, to the spa and the dining areas. The staff are friendly, professional and helpful. We only ate in the hotel so not sure about the surrounds for eating. We did do a half day city tour which started in Chinatown so know we were close to that

Room options

Club Deluxe

King 1 | Sleeps 2

Premier

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1228 reviews