InterContinental Saigon5.0 out of 5.0
Recent guest reviews
High quality IHG hotel Intercontinental HCMC. Also known as Intercontinental Asiana Saigon on Waze. Pleasant staff. The club lounge needs to improve on its variety of breakfast and cocktail hours food as its limited and unexciting compared with other similar hotels.
We checked in at 4pm, went outside and backed to hotel at 10:30pm, no turn down service had been down.(maybe intercontinental hotel doesn’t have this service??) Next morning when we had the breakfast, my husband had to return the dishes by himself, few staff(3-4 persons) around him and no one willing to help, just looked (including one of them is a manager/ supervisor ). Considering it’s a five star hotel, this is very poor customer service. Today when I backed to room at 7:30pm, the daily service was very poor quality, see the attached picture, even not vacuuming properly. And not tidy up the wash basin area. As attached picture, the shower area is leaking. Last night, we requested a box of tissue, a broken box of tissue was send to us. Of course, intercontinental hotel has such a big name and perfect location at Saigon city, with this poor quality service, it’s a bit of disappointed us. Specially we were at Grand Hyatt in Singapore before we came to Saigon. Maybe that’s the reason my husband is a member of Grand Hyatt for long time. Anyway, we will check out the day after tomorrow.
We was really happy with our staying here, (second time we return). Nothing to change, good food, comfortable room, friendly staff...We would love to mention Phong (small guys with glasses) at Breakfast, really professional and helpful, well done! Thank you for evething gave us!
As you might expect this is a great hotel. The rooms are well appointed, and serviced well each day. The room amenities are of a high standard and replenished daily. All staff are very good, polite and helpful.
Enjoyed the location and room at this hotel. The bathroom was a good size and well laid out. Was an easy walk to the main attractions, particularly the Post Office. There is a new shopping centre attached to the hotel which is convenient for supplies and dining. Stayed for 5 nights and was very comfortable throughout the stay. Was attending a conference at the GEM Centre. The first night welcome party was held at the InterContinental and I was impressed by the food and service. The concierge at the hotel are helpful and knowledgeable. The room was a Club Access room and this was well worth the additional cost. Being able to have a quieter area for breakfast and evening drinks was great. The only thing I could recommend for improvement was the business centre. The staff here were very loud and disruptive while I was trying to work and they weren't very welcoming. Will definitely stay here again.
Great property with excellent amenities. The beds were awesome (we had 2 x king singles) and having a gorgeous bath in the bathroom gave the room a luxurious feel. The air-conditioning was perfect, and the breakfast buffet was extensive. The location was walking distance to everything. Highly recommend this hotel to tourists as well as business travellers. You will need to request milk for your coffee as it does not come standard in the room. Hairdryer, iron, good wifi were all included in our room rate.
We stayed here to meet up with friends for a very brief visit to HCM. Everything was almost as you would expect from the brand. The rooms, the food, the service and the location were all of the highest standard. However, we did have an issue at the pool. The service was really really slow when we ordered drinks (we had to go in to the adjacent fitness room and use their telephone) and then when we asked about opening our own champagne to celebrate our friend's birthday the manager had to be consulted and eventually (through the member of staff and not in person) demanded an outrageous corkage fee which was non-negotiable. As there was nobody else at the pool area at the time it was hardly going to set a precedent or lose them any business.It just felt a little unfriendly. Apart from this minor incident though, we had a wonderful stay and will happily return.
We stayed in the Hotel 2 days during our first trip to Saigon . excellent location and fantastic breakfast / brunch . we got a very nice room with an excellent view . Very supportive staff . Very close to main Restaurants and local touristic places . Definitively would recommend this Hotel for your stay in Saigon .
Service and room standard as expected of inter continental. Really well located hotel within walking distance of a number of great sky bars. Great breakfast. Food, mini bar, laundry etc same prices as in UK. Not much more to say!
As you would expect. Has everything. Extremely well run. Safe. Clean. Central. Great gym. Lovely pool - try the pool menu calamari it’s divine!!! - and all-in-all a haven to escape to after a day exploring this amazing city. Also good at this time as many district one hotels are close to the metro construction which is chaotic’
- Steps from Saigon Central Post Office and Saigon Notre-Dame Basilica
- Free WiFi in rooms and public areas
- Onsite dining
Located in Dong Khoi, InterContinental Saigon is next to popular attractions like Saigon Central Post Office and Saigon Notre-Dame Basilica. This 305-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Ho Chi Minh City, and also a short walk from Saigon River and Vincom Center Shopping Mall.
Enjoy dining at MARKET 39, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
Guests can expect to find free WiFi and 42-inch an LCD TV with satellite channels and a DVD player. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a minibar.
At InterContinental Saigon, guests enjoy a full-service spa, an outdoor pool, and a health club. Valet parking is USD 5 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 58 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
95.0% of guests recommend this hotelTotal of 3036 reviews