Empress Hotel HoChiMinh City2.5 out of 5.0
Recent guest reviews
The location of this hotel is great - good walking distance to the market and the war museum. There isn't really much else positive about the hotel. The rooms are tiny and not the cleanest. The bathroom is separated by a screen making the room feel even smaller. The staff are really unhelpful and the breakfast is really basic. One morning we went up to have breakfast and ended up walking out as we sat for 20 minutes without being approached by any staff member! Plenty of other hotels nearby so I wouldn't recommend
When I first booked this Hotel, I was offered a Queen Size Bed for 2 persons. But much to my surprise, the bed was hardly a or smaller than a Queen Size. Upon checking in, I was told that I needed to pay 145,455 Dongs per night for the 2nd person as Room charge. Which works out to be 436,365 Dongs for the whole stay. The Hotel location was quite strategic........at walking distance, F & B were abundance. Quite easily to get Cab service here. Overall, the Hotel Staffs were quite pleasant & helpful.
Stayed for three weeks for my stay in Ho Chi Minh City, The staff very friendly and went out of their way for my requests. They have a nice top floor dinning area for breakfast and lunch, I had purchased local fruit and the staff was very good about serving the fruit clean and cut. Limited morning menu but the taste was great. I would stay here again any time I am back in HCMC! Rooms are clean and smell fresh. All the public areas were top notch. I can not believe the marble in the entrance hall! I wish I had that in my home! AAAA++++ all the way
Newly renovated . Been working on it for the past year , finally done . Very nice lobby , expensive marble work and very clean . Friendly staff . Room is very nice especially the bathroom . Will try their mini suite next visit .
We had great time during our stay, hotel is newly renovated, tidy and clean. Service is exceptional good for the price we paid. Hotel location is close to all the major tourist attraction and good restaurants. Will definitely recommend this hotel to my friends.
Empress Hotel conveniently locates right in the middle of HCMC's district 1. The hotel is managed by HK group including GM who ran several 5 stars properties in the island. According to mgmt, the hotel is going through multiphase renovation and just completed its latest phase. Fortunately, they have not yet raised their star rating nor their price. So you do get tremendous deal here for what is essential a new hotel that's at least 1 star higher than its current standing. While it's always a challenge for excellent customer service in Vietnam, the hotel management does credible job of getting its employees up-to-speed. The result is usually fuzz free check-in and service from staff with solid command of English. The room as expected is new, clean, with surprising quality fittings like marble bathroom counter. Kudos to them for not resorting to rack-rate even though I just walked without reservation...still got same rate as I would pay if I were to use any online booking platforms...very smart, win/win approach that more hotels should follow. In all, great location, new clean room, great value...winning formula.
I'd like this Hotel. Very good service, clean hotel, beautiful room, good staff, nice place, near Cach Mang Thang Tam, Trong Dong, Starbucks Coffee, Ben Thanh market, Com Tam Thuan Kieu. I will come back this hotel when you go to Ho Chi Minh City.
Fantastic place! Great service, nice breakfast, good people!!!! Quite area but close to the centre. Clean and very organized hotel, they fix you room and you stuff, I will come back there for sure!!!! Well I most text more than 200 characters so you read it also 😝
When Ho Chi Minh on 29 Aug 2015.Stay in hotel for 3 night.Reception was friend so is the bellboy.Hotel was renovating in the lobby Area ..Little dusty....Near Binh Tham market in Dist 1. very convenience to go around city district.
The price is reasonable for a very clean and well maitained hotel. Located 5 mins drive and 15 mins walk from the hotel to the famous Ban Thai Market & Saigon Square. The hotel also closely located near the infamous red lights shops.
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Bui Thi Xuan, Empress Hotel HoChiMinh City is within a 10-minute stroll of sights such as September 23 Park and Zen Plaza. This 60-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Centrally located in Ho Chi Minh City, the hotel is also a short walk from Saigon Culinary Arts Centre and Mariamman Temple.
Free breakfast is included with your stay and awaits you each morning from 6:30 AM to 11 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
All 60 recently renovated rooms provide fireplaces, minibars, and safes. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Phones, ironing boards, and desks are also standard.
Guests of Empress Hotel HoChiMinh City enjoy features like free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 30.00 per vehicle one way, as well as a train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 189 reviews