The service here is a joke
Hotel is in a good location to walk to Peace Park, streetcars and shops and restaurants! Staff were extremely accommodating and helpful.
Located in Hiroshima City Centre, Mitsui Garden Hotel Hiroshima is a leisurely stroll from popular sights such as Hiroshima Peace Memorial Park and Hiroshima Peace Memorial Museum. This 281-room, 4-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.
Enjoy a bite to eat at RESTAURANT CONFRERE, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
Guests can expect 32-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and bidets. Other standard amenities include refrigerators, safes, and phones.
At Mitsui Garden Hotel Hiroshima, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 1500 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a vending machine and a hair salon.
The service here is a joke
この度は、三井ガーデンホテル広島をご利用頂き、誠にありがとうございます。 ご滞在中は快適にお過ごし頂けた様子が伺え、大変嬉しく存じます。 これからもお客様のご期待に沿った対応ができますよう、より一層のサービス拡充に努めて参ります。 もし何かお気づきの点がございましたら、是非ご指摘頂ければと存じます。 次回のご来館を心よりお待ち申し上げております。
この度は、三井ガーデンホテル広島をご利用頂き、誠にありがとうございます。 これからもお客様のご期待に沿った対応ができますよう、より一層のサービス拡充に努めて参ります。 もし何かお気づきの点がございましたら、是非ご指摘頂ければと存じます。 次回のご来館を心よりお待ち申し上げております。
Hotel is in a good location to walk to Peace Park, streetcars and shops and restaurants! Staff were extremely accommodating and helpful.
We appreciate for staying with us, and hope you don't mind writing in English.Thank you for taking the time to post your feedback. We are very glad to hear that you are satisfied with nice experience at our hotel with good location. The hotel is conveniently located to Peace Memorial Park by a 10-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too. We will continue our effort to provide the best service to have an exceptional experience in Hiroshima. Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future. Sincerely Yours,
We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your feedback regarding your experience. Nonetheless, we hope that you will choose to return to our hotel in the future so that we can make your next stay with us a brilliant one.