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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Exterior
Lobby
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi
Free daily buffet breakfast
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪62 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout drapes, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(49 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hiroshima

Located in Hiroshima City Centre within a short walk of Hiroshima Museum of Art, Comfort Hotel Hiroshima Otemachi is within a mile (2 km) of other popular sights such as Hiroshima Green Arena. This 258-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and flat-screen TVs.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.3 miles
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.4 miles
  • Hiroshima Central Shopping District - 7 min walk - 0.4 miles
  • Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims - 9 min walk - 0.5 miles
  • Atomic Bomb Dome - 13 min walk - 0.7 miles

Getting around

  • Chuden-mae Station - 1 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 64 min drive

Restaurants

  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪麺屋 会心の一振り - ‬2 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬3 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪銀治郎 - ‬4 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Comfort Hotel Hiroshima Otemachi features free WiFi in public areas, a computer station, and laundry facilities. Self parking is available for JPY 1300 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and securing valuables. Additional amenities include a water dispenser and a vending machine.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Bathrooms have hair dryers, slippers, and toilets with an electronic bidet. Refrigerators, coffee makers, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Hiroshima Otemachi?

Comfort Hotel Hiroshima Otemachi provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Comfort Hotel Hiroshima Otemachi?

This hotel is situated in Hiroshima City Centre within a 10-minute walk of Hiroshima Central Shopping District, Raisanyo Shiseki Museum, and Kyu Japan Bank. You'll also find Hiroshima Green Arena and Kamiyacho less than a mile away.

Will I be able to park at Comfort Hotel Hiroshima Otemachi?

Yes, parking is offered for JPY 1,300 per night.

Does Comfort Hotel Hiroshima Otemachi have a casino at the property?

No, Comfort Hotel Hiroshima Otemachi doesn't have a casino.

Is there an indoor pool at Comfort Hotel Hiroshima Otemachi?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Hotel Hiroshima Otemachi?

Couples staying at this hotel will appreciate amenities like slippers as well as free breakfast and a 24-hour front desk.

Does Comfort Hotel Hiroshima Otemachi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel Hiroshima Otemachi feature a restaurant that includes a breakfast menu?

Comfort Hotel Hiroshima Otemachi offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Hotel Hiroshima Otemachi allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Hiroshima Otemachi though service animals are welcome.

Does Comfort Hotel Hiroshima Otemachi have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Comfort Hotel Hiroshima Otemachi?

The closest major airport to Comfort Hotel Hiroshima Otemachi is Iwakuni Airport (IWK), which is about 20.2 mi away. Another top airport is Hiroshima Airport (HIJ), which is around 26.7 mi away.

Can I book a room with a balcony at Comfort Hotel Hiroshima Otemachi?

No, you won't find guestrooms with balconies at Comfort Hotel Hiroshima Otemachi.

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 846 reviews
Rating 8 - Good. 322 out of 846 reviews
Rating 6 - Okay. 111 out of 846 reviews
Rating 4 - Poor. 22 out of 846 reviews
Rating 2 - Terrible. 8 out of 846 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

george

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was great considering the construction going on
Stayed 2 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price! Room was adequate, there was even a good medium sized desk. Breakfast was fine with decent options. On-site laundry available and worked well, with washer with automatic detergent dispensing so no need to buy elsewhere. Both washer and dryer could be paid with coins (only 100 yen coins though) or could be paid through mobile app (AQ-connect app and pay with credit card) via scanning the QR codes on the machines. Location of hotel is a bit far from Hiroshima Station (40 min walk) but is easily accessible with options like tram/streetcar or buses. Otherwise location is good for tourism purposes.
Stayed 3 nights in Nov 2025

4/10 Poor

Brianna

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and very old, the air conditioner was set to warm so we had to have the window open making the room quite loud. The breakfast was not great, but the worst part was the elevators, they were very slow and you need to account for the wait when travelling.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
All easy, convenient and spacious room for an extended stay. Loved the washing machine and clothes dryer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sanaa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very polite and helpful staff, on the Main Street close to public transportation and convenience stores. The room is very tiny and there wasn't enough space to fully open my luggage, and the breakfast/mornings hours do get busy in the hallways and crowd the two elevators - so expect slightly longer waiting times for the elevators then. But overall a fantastic stay!
Stayed 4 nights in Nov 2025

8/10 Good

Fabio

Stayed 2 nights in Nov 2025

10/10 Excellent

Jenesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay. Breakfast was great very convenient to transportation
Stayed 2 nights in Nov 2025

4/10 Poor

Felix

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was good. Staff was very nice. But condition of the property is poor. They have it the AC on mode heating. So we had to open the windows and all the noise from the street don't let me rest trains was passing every 5 mts
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Stayed 3 nights in Nov 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was so tiny and had lots of stains on the wall. The free breakfast is a nice perk but the line for food was ridiculous. Also seating was very limited. We ended up buying food at Lawsons since the line was at the elevators. The staff were very nice and made check in easy. Location wise its close to all the major sites.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was fresh. Chinese dishes were tasty. Very nice to have washing machines for guests to use Front desk staff was excellent.
Stayed 3 nights in Oct 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, amenities
Small but functional room. Clean, friendly staff and good breakfast. Well located close to Peace Memorial Park.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Traveled with partner
Location very good Room very small Staff good
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 2 nights in Oct 2025

10/10 Excellent

Lan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, services are very good. We like the breakfast a lot. Hotel also has a coin operated laundry room which is great.
Stayed 4 nights in Oct 2025

4/10 Poor

Hannah

Disliked: Cleanliness, room comfort
Free breakfast was nice! Had a bad experience where someone took our still wet clothes out of the dryer and brought it to the front desk. Was very upset about that and the dryer had only been “done” for 2 minutes (the time it took to get down to the laundry room) the elevators are very slow. I wouldn’t recommend washing your clothes here, if you’re drying it probably will take 5 dryer rotations to fully dry. Good location though.
Stayed 1 night in Oct 2025

6/10 Okay

pat, walnut

Traveled with family
Liked: Staff & service, amenities
Room is very small and facility is dated.
Stayed 3 nights in Sep 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, room comfort
Great location, clean room, slightly dated but price was reasonable.
Stayed 2 nights in Oct 2025

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were unable to enjoy the breakfast service as both of us got a gastric bug while travelling. The staff were great at accommodating our situation, and even rang ahead to the emergency hospital to check the waiting time, when we thought one of us may need medical intervention, along with the same night attendee checking in to see how we were each evening. However when we asked for a late checkout on the morning of our departure we were asked to pay for the extra hour, disappointing customer service given we hadn’t eaten any of their free breakfast menu over our four night stay.
Stayed 4 nights in Oct 2025

8/10 Good

Jimmy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very friendly staff. Breakfast was decent and the common sitting area was nice with free coffee etc. The bedroom was decent sized for the price and location. Good bathroom. Slight musty smell probably because of some damp, but this was overcome by the air purifier in the room. Some great eats nearby. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Traveled with family
Liked: Staff & service
Staff were great! Actual hotel was a little tired and in need of an update. Great location for the peace garden and museum. JR pass is great for the loop buses to all the attractions. Overall a comfortable stay
Stayed 2 nights in Oct 2025