I had an extremely comfortable 6 days at Alcora. Even though most personnel were not proficient in English; they politely attempted to be helpful. and if necessary solicited help from an employee more proficient. Usually at the reception desk language was less of a problem. Any issues I had were ...
Very poor regard for customer needs and requests from the front desk staff, including the manager. Instead of providing me aroom in the upper part of the hotel, It felt as though I was exiled into the dungeon. Instead of providing a comfortable room, I had to endure a room with an extremely bad odor ...
Is a good hotel but you need a car to stay here. All the stores, supermarket an places to eat are about 15-30 minutes walking.
I had an extremely comfortable 6 days at Alcora. Even though most personnel were not proficient in English; they politely attempted to be helpful. and if necessary solicited help from an employee more proficient. Usually at the reception desk language was less of a problem. Any issues I had were resolved quickly. Hotel provided free hourly buses to the city but service was unpredictable, as I often had to wait a hour for a later bus even though I was on time for one currently scheduled to depart.
Great room with everything you need. Execellent for the price. Breakfast was not included but was delicious!
Great location, great rooms, super clean, great breakfast buffet. Amazing for the price.
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