Exe Gran Hotel Solúcar4.0 out of 5.0
Recent guest reviews
The hotel had a nice atmosphere. We arrived late in the night and was very happy to see a friendly cat around. The food too was quite decent. In the morning it was a good spread with lot of variety. The people were also very helpful.
Decent sized rooms for family's. Regularly cleaned. Breakfast offered plenty of choice for what our family required. Pool is a good size. We used this hotel as a base whilst finding somewhere to live and was perfect for our needs. We didn't eat in restaurant so cannot comment on food - nice tapas bars in sanlucar. We had our dog with us but no longer pet friendly hotel.
We arrived at our hotel at 12:00 and was told that are room was not ready was told to come back at 4 which we did at 4 pm we where told are room was still not ready and would be at 5 , we asked if there was another room we could have at first they said there was none but after 15 min they found us another room since are room would not be ready tell 5:30 . When asked to speak to a manger they said there was no manger . This is a franchise hotel chain how could there be so little regard for costumers? Let's see if tomorrow if a manger contacts us , not a grand hotel more like a poor holiday inn , sorry holiday inn you are better then that .just revived some fruit not good enogh , sorry
I really enjoyed my stay in this hotel, very typical Sevillian decorations and the staff was extremely friendly. The only thing that i am unhappy about is the restaurant. I already knew that the food here was supposed to be bad because i read previous reviews, but decided to try it out anyway and judge it myself. TERRIBLE IDEA. Honestly, i ordered two dishes that i knew i liked as i had tried them various times before but i barely could eat half of each plate because it was that bad. I am a student and normally don't have high standards for food and don't mind if its not perfect, but this? It was the worst food i have had, better go somewhere local. This is the only reason why it doesn't deserve 5 stars, the rest of my experience was really good nevertheless!
We had a 1 night stop at this hotel & booked a family room(2 adults & a 10 yr old) only to be put in a double room with an extra bed. We arrived at 23:15 & was told that the restaurant had closed but we could get snack food from the bar, only to be told by the head barman that there was no more food! We asked if we could get room service but again we're told NO. The room was noisy with constant dog barking into the early hours. The sink in the bathroom was filthy (see pics) I would suggest you look elsewhere as this doesn't warrant 1 star let alone 4.
We stayed at this hotel for three nights. Comfortable beds and nice large rooms. Very large central area. Pool was out of commission. Location is rather remote. maintenance could be better, shower head was not fixed and made taking a shower difficult. It was not repaired during our stay.
We stayed for two nights in September, although it was more then 30 C° outside the nice advertised pool stayed closed. This was not mentioned on the Website though. First night we ordered room service we went down to the bar to order, as there was no menu in the room. Besides that the food was served differently than mentioned in the menu the food itself was alright (Clubsandwich came in a bagel and the caramel sauce of the cheesecake was some alcoholic fruit sauce). On the second day I decided to give the room service another try and called reception for a room service menu so I could place an order. I was transferred to the bar where I was told that I would get charged 3€ in order to get the menu brought up to the room. This was confirmed by reception, the suggestion was that I should come down to the bar to place my order and then the food would be brought up for an additional fee of 3€. It's normal that there is a room service fee, however to charge additional 3€ just to see the menu is insolent. Besides that internet was not working and kept on loading, so I had to use my dada. This was suppose to be an relaxing stay but unfortunately it was more annoying then anything else. Breakfast team was friendly even though the breakfast buffet itself was rather poor.
We stayed for only one night and for a 4 stars Hotel, that was the most frustrating, inadequate, ineffective, inferior, insufficient, lame, mediocre hotel that we were in Spain. It had dust all over the place and a window broke that not even close and we listen noite, the cars all night. The pictures speak for themselves. I Would not recommend it.
We stayed here as part of a wedding party. The 2 lifts are very small and one was broken during our stay. The family room we had was a duplex and comfortably slept 5. The room was spacious and clean with a mini fridge but no coffee making facilities. There was a lack of staff on hand but there are nicer restaurants within walking distance.
We booked a family room (last-minute) for one night and what a perfect way to spend the last day of our hols!! This hotel is the best value for money deal I have come across! Clean spacious rooms, maybe not modern but that's the old-world charm too! Mainly the service at reception/ breakfast bar/ pool bar was fabulous! Nothing was too much to ask, very flexible ,could have a late check-out , breakfast with a lot of fresh fruit and tostadas con tomate etc! I don't understand what some other reviews complain about?! If we come to Seville again we will definitely consider staying here just coz of the service! This is what hospitality really should be about! Not just the interiors of a hotel but the actual customer-friendliness of their staff! Thank you Exe Gran for the grand time :) Seema, Jan Peter and kids
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Exe Gran Hotel Solúcar is located within a 15-minute drive of Multi Factory Aljarafe Shopping Center and Hospital San Juan de Dios del Aljarafe. This 149-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Plaza de Espana and Seville Cathedral are also within a 30-minute drive.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.
All 149 soundproofed rooms provide balconies, minibars, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bidets. Safes and desks are also standard.
Exe Gran Hotel Solúcar offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 2 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 279 reviews