This condo is lovely, beautifully situated on a lovely, relatively quiet, section of the broad beaches of Hilton Head. The view of the pool and gardens is peaceful and pleasant, however in the evening, from about 8pm to midnight there is a cacophony, and by that I mean a deafening noise, created by the frogs that inhabit the ponds below the windows. The kitchen is modern and practical but we were quite dissatisfied with the way the place lacked basic supplies. We were shocked to discover not an ounce of coffee (enough for the first morning would have been sufficient), no salt or pepper, sugar, and no condiments whatsoever. I did find the dish soap and laundry soap and DW detergent you kindly provide. This sends the message that they are more concerned with guests’ ability to clean up after themselves than they are with the ease of their enjoyment upon arriving on property. Further, we were very disappointed to discover that our door lock had changed 2 hours earlier than our appointed departure time and left us locked out of our place at a critical moment in preparing for a flight departure. It took 2 phone calls to the property manager’s office and a 20 minute wait to resolve the situation. Further, the cleaning crew arrived at 9:25 am. Again, this was prior to our departure time and an unwelcome intrusion.