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Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

4.0 star property
Hotel in Highlands with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Breakfast, lunch and dinner served
Property video
Breakfast, lunch and dinner served
Lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
96 Log Cabin Lane, Highlands, NC, 28741
  • Place, Cullasaja River Gorge
    ‪3 min walk‬
  • Place, Highlands Playhouse
    ‪7 min walk‬
  • Place, The Bascom Center for the Visual Arts
    ‪8 min walk‬

Room options

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Patio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Highlands

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy places you next to Nantahala National Forest and within a 5-minute walk of Cullasaja River Gorge. This 63-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Cullasaja River Gorge - 3 min walk - 0.2 miles
  • Highlands Playhouse - 7 min walk - 0.4 miles
  • The Bascom Center for the Visual Arts - 8 min walk - 0.4 miles
  • Highlands Art Gallery - 10 min walk - 0.6 miles
  • Highlands Country Club - 2 min drive - 1.3 miles

Getting around

  • Asheville Regional Airport (AVL) - 89 min drive

Restaurants

  • ‪Shell - ‬14 min walk
  • ‪Calders Coffee Cafe - ‬10 min walk
  • ‪Rib Shack - ‬11 min walk
  • ‪The Ugly Dog Public House - ‬10 min walk
  • ‪Blue Bike Cafe - ‬12 min walk

About this property

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Hotel in Highlands with a 24-hour front desk and a coffee shop
Renovated in 2024, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy offers free WiFi in public areas, coffee in a common area, and a library. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a vending machine, and a garden.
42-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Frequently asked questions

Is a free cancellation option available at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy on Nov 19, 2025 start from $150.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Guests positively rate the hotel's walkable location in Highlands, just steps from Nantahala National Forest and Cullasaja River Gorge, and within a short walk of The Bascom Center for the Visual Arts. You'll also find Highlands Playhouse and Highlands Art Gallery less than a mile away.

Will I be able to park at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy include a casino on the premises?

No, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy doesn't have a casino.

Will I find an indoor pool at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a hot tub?

No, there isn't a spa tub at this hotel.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a restaurant that serves breakfast?

Yes, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy serves breakfast for a surcharge at Highland Supper Club.

Will Trailborn Highlands, Outdoor Collection by Marriott Bonvoy allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy for a fee of USD 35 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or courtyard views.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy.

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 237 reviews
Rating 8 - Good. 41 out of 237 reviews
Rating 6 - Okay. 17 out of 237 reviews
Rating 4 - Poor. 5 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

james

Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in the Highlands. Staff was great and the place was extremely clean and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little touches throughout the property and from the staff that enhanced our stay! Loved the morning coffee and banana bread.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

Ronald, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Our accommodation and the entire property was very clean, cozy and comfortable. We will return!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serene and calming. Especially loved the living room area and continental breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Penny

Very nicely renovated. Enjoyed the stay. Walking distance to downtown Highlands.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

robert

Liked: Cleanliness, property conditions & facilities
Bed old and soft. Breakfast not much. Clean enough and quiet. Walking easy. Dark but with small porch. Overall ok. Front desk inefficient and less than helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort

Great Highlands location with a few hiccups

Great location within walking distance to town and many restaurants. Front desk has a young staff & maybe not fully trained or engaged. When arriving at 5pm (with a 4pm check-in) was told our room was not ready yet. When pushed offered the 1st room off the lobby by the elevator & bathrooms. When that was declined, offered a more accepting location down the hall. Was offered no information about the hotel’s amenities or the room deposit that would be refunded at the end of the stay. Our room key stopped working on our last day & took 4 return visits to the front desk to finally receive keys that did work. The room was comfortable & housekeeping did a nice job keeping the room clean & stacked with towels. Morning coffee available early at 6am was good. Be prepared for rain as this area is located in a rainforest.
Stayed 5 nights in Aug 2025

10/10 Excellent

Teresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff was very hospitable and helpful. Every area of the hotel; inside and the grounds were clean and kept. The room was very clean and comfortable. I highly recommend this hotel and look forward to staying there in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Tim

Stayed 2 nights in Jul 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hot water
Stayed 3 nights in Aug 2025

8/10 Good

Robyn

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech, modern look and feel. Beds are too soft for folks that like firm. Will definitely stay here again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Janice

Traveled with family
Disliked: Staff & service, amenities
The check in process was a disaster. Our room was not ready even an hour past check in time. There seemed to be a shortage of trained staff members. We had reserved a king balcony room, which we never saw. We were first given a queen room after 5 pm. After making our dissatisfaction known we were then given a king garden room. THERE ARE NO CLOSETS IN THE ROOMS.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was excellent at this property. A couple points first the clientele is primarily seniors. Somebody in their infinite wisdom decided to go with beds that are low to the ground. Yes they are comfortable, but old people would not be able to get out of these beds easily. That purchase was a strategic mistake by management. Additionally. Check-in was scheduled for 4 PM on Sunday 7/27. The Front Desk was clearly not prepared to check people in at that time.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Garden room

King bed was very comfortable. We had the Garden patio room, loved it had entrance from outside, BUT the tree hedges blocked any view. A flower box would have been much better
Stayed 3 nights in Jul 2025

10/10 Excellent

Andie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel! I loved it! The staff was excellent. I highly recommend,
Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

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