Highlands Inn Lodge
2.5 out of 5.0
2.6
out of 5
Average Guest Review
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Recent guest reviews
This Hampton Inn was as nice as most...attractive, well kept. But, their attention to detail left something to be desired. The clock radio in the room did not bring in any stations...am or fm. The continental breakfast was all carbs. The tv required a Master's degree in order to find a non cable station. And, for a Sunday night stay, I felt the fee of was far too high.
bathroom floor was never cleaned left note on bed to clean bed it took two days for them to change sheets ice maker on bottom floor didn't work for the whole week we were there didn't leave enough coffee each day for the next day or sugar and cream we will probably not return to this hotel
Experience was what you would expect from a Hampton Inn, yet in a beautiful mountain setting.
The room was modest with good beds. Semi clean and had a broken air conditioner, it would cool somewhat and then turn off. We could not get it to turn back on and we could not control the temperature. We sweated all night and got very little sleep. When it did run, (off and on) it was extemely noisy. When I complained, all the staff said was "sorry". They offered no compensation or alternatives.
Well, all-in-all, it was okay. I wouldn't seek this place out again. There is no restaurant within walking distance that was open. There is one next door, but it was mysteriously closed all of the time. My room was standard Hampton Inn'ish stock with absolutely no frills whatsoever (except for the spiders that could be seen dangling from webs in the high corners of the room) The breakfast was all right, the coffee wasn't that good and the parking situation leaves a lot to be desired. The hotel staff was nice enough when they weren't sitting down in the lobby watching television. The maids speak Spanish only so don't ask for anything. I'm thankful for the easy access to the road out of town. For the money, I wouldn't do it again.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
Highlands Inn Lodge places you within a leisurely stroll of The Bascom Center for the Visual Arts and Highlands Playhouse. This 59-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Highlands Art Gallery and Highlands Biological Station are also near this Highlands hotel.
Dining
Start your day off right with a free continental breakfast offered each morning.
Rooms
All 59 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect to find LCD TVs and stay connected with free WiFi. Hair dryers are also available.
Property features
Guests of Highlands Inn Lodge enjoy a spa tub, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. This smoke-free hotel also has wedding services.
