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The Railway Hotel

4.0 star property

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Photo gallery for The Railway Hotel

Family Room | Individually decorated, individually furnished, blackout drapes
Bar (on property)
Family Room | Individually decorated, individually furnished, blackout drapes
Family Room | Individually decorated, individually furnished, blackout drapes
Family Room | Individually decorated, individually furnished, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Church Street, Haydon Bridge, Hexham, England, NE47 6JG
  • Place, Segedunum
    ‪3 min walk‬
  • Place, Housesteads Fort and Museum - Hadrian's Wall
    ‪8 min drive‬
  • Place, Vindolanda
    ‪10 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪33 min drive‬

Room options

View all photos for Room (The Ratcliffe)

Individually decorated, individually furnished, blackout drapes

Room (The Ratcliffe)

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The John Martin)

Individually decorated, individually furnished, blackout drapes

Room (The John Martin)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, blackout drapes

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (The Cookson)

Individually decorated, individually furnished, blackout drapes

Room (The Cookson)

9.0 out of 10
Wonderful
(2 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, blackout drapes

Superior Room

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Hexham

Located within a 5-minute walk of Segedunum, The Railway Hotel is within a few miles (5 km) of Northumberland National Park. This 5-room, 4-star inn has a restaurant and a bar/lounge, along with free in-room WiFi.
View more Inns in HexhamOpens in a new window

What's nearby

  • Segedunum - 3 min walk - 0.2 miles
  • Housesteads Fort and Museum - Hadrian's Wall - 8 min drive - 6.8 miles
  • Vindolanda - 10 min drive - 7.7 miles
  • St. James' Park - 40 min drive - 34.5 miles
  • Kielder Water and Forest Park - 40 min drive - 33.3 miles

Getting around

  • Haydon Bridge Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 38 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪The Tannery - ‬9 min drive
  • ‪The Victorian Tap - ‬9 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪The Sill Café - ‬9 min drive

About this property

The Railway Hotel

Guests staying at The Railway Hotel enjoy free WiFi in public areas, a terrace, and a fireplace in the lobby. There's free offsite parking if you drive. Staff members are on hand to provide tour or ticket assistance and luggage storage. Additional amenities include an ATM and a picnic area.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, free tea bags/instant coffee, and wardrobes or closets are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1675
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 45.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Railway Hotel Haydon Bridge
Railway Haydon Bridge
Railway Hotel Hexham
The Railway Hotel Inn
The Railway Hotel Hexham
The Railway Hotel Inn Hexham

Frequently asked questions

Is a free cancellation option available at The Railway Hotel?

The Railway Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Railway Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Railway Hotel on Mar 30, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Railway Hotel?

This inn is located in Hexham, just steps from Segedunum. You'll also find Northumberland National Park and North Pennines within a short drive.

Will I be able to park at The Railway Hotel?

No, there isn't parking at the inn but you'll find free parking nearby.

Does The Railway Hotel feature a casino on the premises?

No, The Railway Hotel doesn't have a casino.

Is there an indoor pool at The Railway Hotel?

No, there is no indoor pool at this inn.

What will couples enjoy most about a stay at The Railway Hotel?

At this riverfront inn, couples will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Does The Railway Hotel have a hot tub?

No, this inn doesn't have a spa tub.

Does The Railway Hotel have a restaurant with a breakfast menu?

No, The Railway Hotel doesn't have a restaurant that serves breakfast.

Does The Railway Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Railway Hotel.

Are there connecting rooms at The Railway Hotel?

No, there aren't connecting guestrooms at this inn.

Where is the closest airport to The Railway Hotel?

The closest major airport to The Railway Hotel is Newcastle Intl. Airport (NCL), which is 25.8 mi away (38 minutes by car). Another top airport is Carlisle (CAX), which is located 26.3 mi away (43-minute drive).

Can I book a room with a balcony at The Railway Hotel?

No, at The Railway Hotel, there aren't any guestrooms that list a balcony.

The Railway Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 145 reviews
Rating 8 - Good. 37 out of 145 reviews
Rating 6 - Okay. 13 out of 145 reviews
Rating 4 - Poor. 4 out of 145 reviews
Rating 2 - Terrible. 8 out of 145 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Breakfast included turned out to be Bread/Cereals no cooked breakfast unless you paid £10. Excellent location, parking in street. Tiny room with hardly any space but It was fairly quiet. Disappointing really. Stains on the carpet and you could not adjust the shower. Curtains were thin and not black out curtains.
Stayed 3 nights in Oct 2025

8/10 Good

Annie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Stayed 1 night in Sep 2025

8/10 Good

Trevor

Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inconsiderate guests and poor customer service.

The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
Inconsiderate guests using the kitchen area for bike storage.
Stayed 1 night in Jul 2025

10/10 Excellent

Chaplain Barry

Traveled with group
Liked: Amenities
A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience and no response to complaints

Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet – not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast – make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
Stayed 1 night in Jul 2025

4/10 Poor

Carl

Stayed 2 nights in Jul 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yash

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
Stayed 1 night in Jun 2025

4/10 Poor

Allyson

Stayed 1 night in May 2025

6/10 Okay

Sheila

Liked: Cleanliness

Misleading

The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
Stayed 1 night in Apr 2025

2/10 Terrible

Ross

T

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in/check out, Host very friendly and couldnt be more helpful. Comfortable and clean.
Stayed 1 night in Apr 2025

8/10 Good

Jitka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Frankie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed there several times, peace smd quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Lovely weekend stay.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good for access to Hadrians Wall which was the reason we stayed there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elyson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Traveled with partner
Liked: Staff & service
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Amenities
Very comfortable and staff were friendly and helpful, breakfast was excellent
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024