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Philoxenia Hotel & Spa

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and a full-service spa

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Photo gallery for Philoxenia Hotel & Spa

Beach nearby
Poolside bar
Standard Room | Room amenity
Body treatments, hydrotherapy, body wraps, body scrubs, thalassotherapy
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07
  • Malia Beach
    ‪3 min walk‬
  • Palace of Malia
    ‪2 min drive‬
  • Stalis Beach
    ‪3 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪30 min drive‬

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Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV, table tennis

Family Apartment, 1 Bedroom

  • 333 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 3 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, free WiFi

Superior Double Room

  • 258 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Apartment, Pool View (Family room)

Superior Apartment, Pool View (Family room) | Balcony view

Superior Apartment, Pool View (Family room)

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi

Standard Room

  • 236 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Hersonissos

Malia Beach is a short stroll from Philoxenia Hotel & Spa, and other popular attractions like Stalis Beach are within a couple of miles (3 km). This 52-room, 3-star aparthotel has 2 outdoor pools along with a full-service spa and free breakfast.
View more Aparthotels in HersonissosOpens in a new window

What's nearby

  • Malia Beach - 3 min walk - 0.2 miles
  • Palace of Malia - 2 min drive - 1.0 mile
  • Potamos Beach - 3 min drive - 1.7 miles
  • Stalis Beach - 3 min drive - 1.9 miles
  • Star Beach Water Park - 8 min drive - 5.0 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

Restaurants

  • ‪Zoo Bar - ‬2 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬3 min walk
  • ‪China Town - ‬8 min walk
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min walk
  • ‪Maria Rouse Hotel - ‬14 min walk

About this property

Philoxenia Hotel & Spa

Family-friendly aparthotel with 2 outdoor pools and a full-service spa
Guests of Philoxenia Hotel & Spa have access to a full-service spa, 2 outdoor pools, and a children's pool. Free parking is available if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa aparthotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Each apartment is soundproofed and has an array of amenities, including a furnished balcony or patio, a refrigerator, and an electric kettle. Guests can expect to find free WiFi and a 32-inch flat-screen TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a safe and a wardrobe or closet.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Languages

English, Greek, Russian

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Table tennis
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 3 buildings
  • 52 units
  • Built in 1995
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, December, November, and April.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 1039K033A3180201

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 1039K031A0003701
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia

Frequently asked questions

What is there to do near Philoxenia Hotel & Spa?

This aparthotel is located in Hersonissos, a short 6-minute walk from Malia Beach and also 19 minutes on foot from Palace of Malia. You'll also find Stalis Beach and Star Beach Water Park within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is a spa located at Philoxenia Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Philoxenia Hotel & Spa include a casino on the premises?

No, Philoxenia Hotel & Spa doesn't have a casino.

Is there an indoor pool at Philoxenia Hotel & Spa?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Philoxenia Hotel & Spa good for couples?

There are plenty of amenities for couples at this aparthotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Philoxenia Hotel & Spa?

No, but this aparthotel does have a sauna.

Does Philoxenia Hotel & Spa have a restaurant that serves breakfast?

Yes, Philoxenia Hotel & Spa serves free buffet breakfast each morning from its restaurant.

Does Philoxenia Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Philoxenia Hotel & Spa.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Philoxenia Hotel & Spa?

The closest major airport to Philoxenia Hotel & Spa is Nikos Kazantzakis Airport (HER), which is 20.8 mi away (28 minutes by car).

Can I book a room with a balcony at Philoxenia Hotel & Spa?

Yes, every apartment at Philoxenia Hotel & Spa comes with a furnished balcony with some featuring garden or pool views.

Philoxenia Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ALINA

Disliked: Staff & service, property conditions & facilities
Unfortunately the room didn’t look like in the pictures, everything is very old (the furniture, the wall it’s very old paint and the balcony door had a problem I couldn’t close.) You never find anyone in the reception area, if you need anything you need to go to the bar and ask where is the receptionist. The breakfast very poor, everyday the same thing.
Stayed 7 nights in Jun 2023

8/10 Good

Chris, Manchester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Stayed 7 nights in Sep 2019

4/10 Poor

CHARLES

Disliked: Property conditions & facilities

Convenient hotel but basic

Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little budget hotel

3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again!

Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mustafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Stayed 9 nights in Aug 2022

8/10 Good

EVA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ophold

It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 11 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Très bon séjour

Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste

6/10 Okay

paolo, milano

Disliked: Cleanliness, property conditions & facilities, room comfort

Albergo a conduzione familiare

Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile

10/10 Excellent

JOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super sejour

Tres bon sejour. Super petit dej et piscine. Un bemol pas de wifi dans les chambres

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A recommander

Hotel très bien situé, à 100 mètres de la plage et en bas de la rue la plus festive de la ville. Chambres très bien (évitez si vous le pouvez celles en rez de jardin si vous avez peur des petits insectes), propres, bien agencées et lumineuses.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Nerstängt hösthotell

Bodde på hotellet två dygn under hösten. Huvudbyggnaden var nerstängd - slutet på säsongen - och hotellet liksom närområdet gav en ödslig känsla. Förstår att hotellet under säsongen är bra för barnfamiljer; pool, minigolf, biljard, pingisbord, mm. Närområdet fullt av barer och fast food-ställen, men tio minuter bort ligger gamla stan, med supertrevliga restauranger. Avslutningsvis måste personalen i restaurangen lyftas fram: Positiva, trevliga och alltid tillmötesgående!

2/10 Terrible

charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

je deconseille fortement

nous n avons passé qu une nuit au philoxenia et heureusement!!!! a l'arrivee accueil sympa certes mais on nous annonce que la clim est en option 7€ par nuit. nous ne lavons pas pris et avions donc decidé de laisser les fenetres ouvertes.. mauvaise idee vu le vacarme quil y a la nuit. entre la musique du bar, (ou plutot des bars),le bruit des scooters et quad ... bref la cata. ok l'hotel est proche de la plage mais cest loin detre la plus belle plage de crete , nous avons meme prefere aller ailleurs. quant a la chambre, hygiene douteuse notamment la salle de bain et la kitchenette. bref nous etions contents de quitter cette ville (que nous avons surnommé kékéland) et cet hotel qui resteront notre plus mauvais souvenir de la crete.