Mitsis Royal Mare

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Mitsis Royal Mare

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service

Explore the area

View in a map
Limenas Hersonissou, Hersonissos, Crete, 700 14
  • Place, Sarandaris Beach
    ‪7 min walk‬
  • Place, Port of Hersonissos
    ‪5 min drive‬
  • Place, Star Beach Water Park
    ‪10 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪23 min drive‬

Room options

Double Bungalow Garden View

8.0 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Bungalow Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Ambassador Suite Private Pool

  • 1055 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Presidential Suite, Private Pool, Sea Facing

  • 1572 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

Double Bungalow VIP Premium Sharing Pool

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Suite, Private Pool

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Deluxe Suite, Private Pool, Sea Facing

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

VIP Suite Sharing Pool

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Suite, Pool Access, Sea Facing

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Hersonissos

Sarandaris Beach is a short stroll from Mitsis Royal Mare, and other popular attractions like Port of Hersonissos are within a couple of miles (3 km). This 391-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Sarandaris Beach - 7 min walk - 0.4 miles
  • Convention Centre Creta Maris - 17 min walk - 0.9 miles
  • Port of Hersonissos - 5 min drive - 1.7 miles
  • Crete Golf Club - 10 min drive - 4.3 miles
  • Star Beach Water Park - 10 min drive - 3.1 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

Restaurants

  • ‪Aldemar Main Restauraunt - ‬11 min walk
  • ‪Aldemar Beach Bar - ‬7 min walk
  • ‪The Big Blue - ‬4 min walk
  • ‪Saradari - ‬11 min walk
  • ‪Γρηγόρης - ‬4 min drive

About this property

Mitsis Royal Mare

Luxury hotel on the beach, with 2 outdoor pools
Guests of Mitsis Royal Mare have access to a full-service spa, 2 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
Plasma TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Furnished balconies, refrigerators, and minibars are other standard amenities. Bathrooms are shared.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Allegro
  • Candia
  • El Greco
  • Royal Palm
  • Symposio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf driving range
  • Health club
  • Indoor pool
  • Mini golf
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aldemar Royal Mare Chersonissos
Aldemar Royal Mare Hotel Heraklion
Aldemar Royal Mare Heraklion
Aldemar Royal Mare Hotel Hersonissos
Aldemar Royal Mare Hotel
Aldemar Royal Mare Hersonissos
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Aldemar Royal Mare

Frequently asked questions

Can I book all-inclusive rate plans at Mitsis Royal Mare?

Mitsis Royal Mare is an all-inclusive resort and rates come with all meals and onsite activities.

Is a free cancellation option available at Mitsis Royal Mare?

Mitsis Royal Mare provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do within easy reach of Mitsis Royal Mare?

This hotel is located in Hersonissos within a short 10-minute walk of Sarandaris Beach. You'll also find Port of Hersonissos and Star Beach Water Park within a short drive.

Is there parking available at Mitsis Royal Mare?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Mitsis Royal Mare?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and mani/pedis. The spa is not open daily but only on select days.

Does Mitsis Royal Mare feature a casino?

No, Mitsis Royal Mare doesn't have a casino.

Is there an indoor pool at Mitsis Royal Mare?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What will couples enjoy most about a stay at Mitsis Royal Mare?

This beachfront hotel offers many amenities for couples such as a beach bar and 2 outdoor pools with some guestrooms featuring private pools.

Does Mitsis Royal Mare have a hot tub?

No, but this hotel does have a steam room.

Does Mitsis Royal Mare have a restaurant that serves breakfast?

Yes, Mitsis Royal Mare has 6 restaurants, and serves free buffet breakfast each morning.

Does Mitsis Royal Mare allow pets to stay for free?

No, pets aren't allowed at Mitsis Royal Mare though service animals are welcome.

Are there connecting rooms at Mitsis Royal Mare?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mitsis Royal Mare?

The closest major airport to Mitsis Royal Mare is Nikos Kazantzakis Airport (HER), which is 14.4 mi away (28 minutes by car).

Are there rooms with balconies at Mitsis Royal Mare?

Yes, every guestroom at Mitsis Royal Mare comes with a furnished balcony with some featuring sea or park views.

Does Mitsis Royal Mare offer wedding services?

There are wedding services available at Mitsis Royal Mare if that's in your vacation plans.

Reviews

Mitsis Royal Mare Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 175 reviews
Rating 8 - Good. 60 out of 175 reviews
Rating 6 - Okay. 19 out of 175 reviews
Rating 4 - Poor. 5 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

Reviews

10/10 Excellent

David

Stayed 4 nights in Jun 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and clean, pools are beautiful, staff friendly and welcoming. Guest Services show a real desire to ensure you have a great stay. A la Carte restaurants served very well presented food but I found all restaurants to be a little bland for my taste, Pan Asian was the best restaurant we went to. In addition there are a wide range of drinks on offer but wine, beer didn't taste of high quality. A Prosecco I ordered was flat and tasted like it had been open too long which was disappointing. In all in all a great place for ultra relaxing holiday in a clean and friendly environment.
Stayed 7 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well worth a visit. There are 6 a la carte restaurants and we thoroughly enjoyed 5 out of the 6. However, due to this we were given another visit to one we enjoyed. The concierge was fantastic as was customer relations. Restaurant staff in the 5 we enjoyed were amazing. They just couldn’t cope with the numbers in the one we didn’t enjoy. Some of the bar staff are incredible. A couple seemed to work in slow motion. We found the staff to be very polite and always served with a smile. Disappointed you have to pay extra for tennis. The reason for the 4 stars is purely due to end of season. We are sure the place would be different during high season.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amilcar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dream come true location! Great for couples who enjoy sun, beaches, excellent food and spacious rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Almira

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and accomodating.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Stayed 5 nights in Jul 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Stayed 7 nights in Jul 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Stayed 9 nights in Jun 2024

10/10 Excellent

Eoin David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel made even better by the wonderful staff.
Stayed 14 nights in May 2024

10/10 Excellent

JOSE, pacoima

Stayed 3 nights in May 2024

10/10 Excellent

Jonny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all inclusive resort

Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.
Stayed 5 nights in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Stayed 6 nights in Mar 2024

10/10 Excellent

Shai

Liked: Cleanliness

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 week stay in September 2023 - excellent

We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Stayed 15 nights in Sep 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Service was really good and the grounds were immaculate.
Stayed 7 nights in Aug 2023

6/10 Okay

Olamide

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was NOT 5 stars, more like 3.5. Worn carpets, tiny rooms, stained carpets etc, the hotel is in desperate need of renovation. The food was also terrible. No variety or taste. For the price being paid, I expected a lot more. The staff was lovely and really helpfully. The hotel itself was pretty, but it needs a serious makeover and new chefs.
Stayed 10 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Stayed 9 nights in Jul 2023

10/10 Excellent

Rachel Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at this resort, highly recommend!
Stayed 8 nights in Jun 2023

8/10 Good

lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

8/10 Good

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , although they were trying to give me downgraded room. In the end all good.
Stayed 7 nights in Jun 2023

8/10 Good

Andrzej Zbigniew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Beautiful grounds and gardens, very clean, specious rooms, great food, nice speciality restaurants, friendly stuff, nothing was too much trouble Negatives: - letting people reserving their sun beds with towels early in the morning so others can’t find any free. Some people wouldn’t turn in for hours! This shouldn’t be allowed… - no electric sockets by bed - beach a bit stoney, not even, not good for kids - outside the hotel is pretty shabby - nearest town Hersonissos quite tacky - excursions sold by the hotel overpriced for what it was
Stayed 7 nights in Jun 2023