Albatros Spa & Resort Hotel

5.0 star property
Elegant beach hotel and 2 outdoor pools
VIP Access

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Photo gallery for Albatros Spa & Resort Hotel

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Property video
Family Room | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Superior Room, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Superior Room, 1 Bedroom, Sea View | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

View in a map
Deadalou 1, Hersonissos, Crete Island, 70014
  • Place, Convention Centre Creta Maris
    ‪3 min walk‬
  • Place, Port of Hersonissos
    ‪7 min walk‬
  • Place, Aquaworld Aquarium
    ‪10 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room, 1 Bedroom, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, 1 Bedroom, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Cozy Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Cozy Double Room with Swim Up Pool

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Junior Suite with Plunge Pool

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Cozy Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Cozy Luxe Room

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Junior Suite with Plunge Pool

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Suite with Plunge Pool

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Hersonissos

Albatros Spa & Resort Hotel places you within a 10-minute stroll of Convention Centre Creta Maris and Port of Hersonissos. This 207-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Convention Centre Creta Maris - 3 min walk - 0.2 miles
  • Port of Hersonissos - 7 min walk - 0.4 miles
  • Sarakino - 7 min walk - 0.4 miles
  • Aquaworld Aquarium - 10 min walk - 0.6 miles
  • Sarandaris Beach - 15 min walk - 0.9 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Creta Maris Pithos - ‬3 min walk
  • ‪Platia restaurant - ‬6 min walk
  • ‪Mythos - ‬6 min walk
  • ‪Friet Van Piet - ‬9 min walk
  • ‪'t Hof Van Holland - ‬9 min walk

About this property

Albatros Spa & Resort Hotel

Elegant beach hotel and 2 outdoor pools
Guests of Albatros Spa & Resort Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Safes, phones, and wardrobes or closets are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Euphoria wellness spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (753 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 17 and April 24.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wired internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
Property Registration Number 1039Κ015Α0031200

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is EL094103351.
  • This property accepts major credit cards and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

Is free cancellation available at Albatros Spa & Resort Hotel?

Albatros Spa & Resort Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Albatros Spa & Resort Hotel?

This hotel in Hersonissos is within a 10-minute walk of Port of Hersonissos, Aquaworld Aquarium, and St. Paraskevi Church. You'll also find Star Beach Water Park and Stalis Beach within a short drive.

Is parking available on site at Albatros Spa & Resort Hotel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Albatros Spa & Resort Hotel?

Euphoria wellness spa is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and hydrotherapy. The spa is not open daily but only on select days.

Does Albatros Spa & Resort Hotel include a casino at the property?

No, Albatros Spa & Resort Hotel doesn't have a casino.

Will I find an indoor pool at Albatros Spa & Resort Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Albatros Spa & Resort Hotel?

There are many amenities for couples at this hotel, including 2 outdoor pools and a poolside bar plus some guestrooms feature private plunge pools.

Does Albatros Spa & Resort Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Albatros Spa & Resort Hotel have a restaurant with a breakfast menu?

Yes, Albatros Spa & Resort Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Will Albatros Spa & Resort Hotel allow pets to stay for free?

No, pets aren't allowed at Albatros Spa & Resort Hotel.

Does Albatros Spa & Resort Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Albatros Spa & Resort Hotel?

The closest major airport to Albatros Spa & Resort Hotel is Nikos Kazantzakis Airport (HER), which is 14.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Albatros Spa & Resort Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy sea or pool views.

Albatros Spa & Resort Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 105 reviews
Rating 8 - Good. 39 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 5 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Millija

Traveled with family
Liked: Room comfort
Stayed 11 nights in Jun 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I stayed at the Mykonos Beach Hotel with my 17 year old daughter. Great hotel with infinity pool with phenomenal view of the water. The hotel is a 15 minute walk to the beautiful Mykonos town and a 10 minute quad drive to Ornos Beach. There is also a beautiful beach just across the street from the hotel. The staff was very friendly and very accommodating. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Beata

Traveled with family
Liked: Cleanliness
Stayed here for 4 nights in a Suite with a hot tub. The room was facing a busy street with trucks, buses and people passing busy at all hours of the day and night. Would not recommend this room type. The hotel itself is not a 5 star resort despite the rating on Expedia, at best it’s 4 star but more like 3.5 stars. Breakfast had a big selection but below average quality.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sunny Sahil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was great, location is amazing as its close to everything. Food was average. Selective vegetarian options. Dining area gets full very quickly so you have to wait to be seated. Room service was good in terms of cleaning but make sure you lock up your valubles in a safe place as i found one of the cleaners in our room when DO NOT DISTURB SIGN WAS DISPLAYED. I did mention this to the reception and was apologised. Otherwise the hotel was a great stay. Had a very good room with a private Jacuzzi (Plunge pool).
Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Stayed 7 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

2/10 Terrible

Wins

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, going above and beyond

Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, but do NOT book a standard room!

Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Yosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free upgrade but rest with additional charge.

Free upgrade. Friendly staff. Good location. No free wifi in the room. Spa is with additional charge.
Stayed 1 night in May 2019

10/10 Excellent

PY

Great holiday here

The hotel staff could not have been any more friendly and helpful. Location is great we could hear the waves from our lovely big balcony, the buffet breakfast was full of choice. There was a better beach heading right 8 minutes away, ours was rather rocky near the waters edge. Entertainment great. Only niggle was the bed mattresses were too hard for us but then again we didn’t report it so perhaps something would have been done. Rooms were very clean
Stayed 11 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Ru

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel with tired main building but with nice staff

Hotel has 3 building - 1 old and 2 new. Old one is very very tired. I stayed there and wasn't happy even my standart room was upgraded to juniour suite. But staff in the gotel was nice as well as the food in main restaurant. The whole area of Hersonnisos is touristic hell - thoudans hotels and touristic shops, no beach, no pleasant landscape. Never come back there!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort