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Nancy - Chara Apartments

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Exterior
Duplex, 1 Bedroom, Garden View | Balcony
Buffet
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Filias, Karteros, Heraklion, 71500
  • Place, Karteros Beach
    ‪10 min walk‬
  • Place, Heraklion Port
    ‪6 min drive‬
  • Place, Palace of Knossos
    ‪8 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪3 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | 1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Garden View

Room, 1 Double Bed, Garden View | 1 bedroom, free WiFi, bed sheets

Room, 1 Double Bed, Garden View

  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Heraklion

Located within a leisurely stroll of Karteros Beach, Nancy - Chara Apartments is within a 10-minute drive of Heraklion Port. This 32-room aparthotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
View more Aparthotels in HeraklionOpens in a new window

What's nearby

  • Karteros Beach - 10 min walk - 0.6 miles
  • Heraklion Archaeological Museum - 6 min drive - 5.2 miles
  • Heraklion Port - 6 min drive - 4.8 miles
  • Palace of Knossos - 8 min drive - 7.3 miles
  • Knossos Archaeological Site - 8 min drive - 7.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 9 min drive

Restaurants

  • ‪Goody’s Burger House - ‬6 min drive
  • ‪Swissport Lounge Heraklion Airport - ‬6 min drive
  • ‪Everest - ‬6 min drive
  • ‪Κούρος Καντίνα - ‬6 min drive
  • ‪Arina Beach Bar - ‬5 min drive

About this property

Nancy - Chara Apartments

At Nancy - Chara Apartments, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. Front-desk staff can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, a garden, and barbecue grills.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a separate bedroom and a dining area. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a dryer and a coffee maker. Limited housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near the sea
  • On a river
  • On the Strip

Things to do

  • Horseback riding/rentals
  • Bicycle rentals nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 32 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
  • Late check-out fee: EUR 60 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 13394722

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Nancy Chara Apartments Apartment Karteros
Nancy Chara Apartments Apartment
Nancy Chara Apartments Karteros
Nancy Chara Apartments
Nancy Chara Apartments Apartment Heraklion
Nancy Chara Apartments Heraklion
Nancy Chara Apartments Crete/Heraklion
Nancy Chara Heraklion
Nancy Chara
Nancy Chara Apartments
Nancy - Chara Apartments Heraklion
Nancy - Chara Apartments Aparthotel
Nancy - Chara Apartments Aparthotel Heraklion

Frequently asked questions

Is a free cancellation option available at Nancy - Chara Apartments?

Nancy - Chara Apartments provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Nancy - Chara Apartments?

This aparthotel is located in Heraklion within a short 10-minute walk of Karteros Beach. You'll also find Heraklion Port and Koules Fortress within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Nancy - Chara Apartments feature a casino?

No, Nancy - Chara Apartments doesn't have a casino.

Is there an indoor pool at Nancy - Chara Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What do couples enjoy most about Nancy - Chara Apartments?

This riverfront aparthotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Nancy - Chara Apartments have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Nancy - Chara Apartments have a restaurant that serves breakfast?

Yes, Nancy - Chara Apartments serves breakfast for a surcharge from its restaurant.

Will Nancy - Chara Apartments allow pets to stay for free?

No, pets aren't allowed at Nancy - Chara Apartments.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from Nancy - Chara Apartments?

The closest major airport to Nancy - Chara Apartments is Nikos Kazantzakis Airport (HER), which is 3.3 mi away (9 minutes by car).

Are there rooms with balconies at Nancy - Chara Apartments?

Yes, some apartments at Nancy - Chara Apartments offer a balcony and may feature garden views.

Nancy - Chara Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 7 nights in Sep 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
very nice place, clean and quiet. Owner upgrade my room and I was very happy with accommodations. Nice pool area and 10 min walk to beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, room comfort

Fabulous pool and helpful staff

We had a lovely few days, the fabulous pool area and friendly, helpful staff more than make up for the slightly dated, spartan room. There is a great bakery, supermarket and Taverna in short walking distance as well as a sandy beach. Good value for money.
Stayed 6 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
All good, very clean and a great pool
Stayed 3 nights in Jul 2022

10/10 Excellent

Maude, FLAGSTAFF

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Family was helpful so many ways. Looking forward to coming back next year!
Stayed 6 nights in Jun 2022

10/10 Excellent

Thalyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place for a restful stay in a wonderful country.
Stayed 21 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accomodation in quiet area

Only spent 2 days here inbetween hotels on Crete but time spent there was good. Facilities very good for the price, nothing too fancy but what you need is provided. Pool area and overall area is very nice. About a 10min walk to the beach, although local amenities are sparse, there is a good shop at the top of the road and a handful of cafes which serve good local cuisine. Would recommend for a short break.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

MOLLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nancy-Chara is very highly recommended

Nancy-Chara was welcoming, comfortable and in a great location. I cannot thank the staff enough for their hospitality. Karteros is a wonderful village ten minutes from Heraklion, but it is not a walkable distance. The bus routes are fairly good and the staff at Nancy Chara were very informative about where to go. I would absolutely come again.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Nice stay, value for money

Very clean room and pool, room appliances were noisy (fridge, air condition, bathroom ventilation). Room ideal for families.
Stayed 2 nights in Jun 2018

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family oriented apartment complex.

This location was close to the airport and the ferry port. It is just off from a main road so not a lot of noise through the night. Families staying there so was quiet. Regular bus schedule so getting into town was easy. Beach close by, great coffee shop and nice restaurant near by.
Stayed 3 nights in May 2018

2/10 Terrible

Netsanet

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely disappointing

We were very disappointed in the fact that there was no hot water to take a shower. The water was freezing cold. When we looked for a receptionist to assist us with the water, there was no one available. We tried calling numerous numbers we had, the woman who finally answered the phone did not speak any English at all. She could not understand when we explained that the water is very cold and we wanted her to show us how to turn on the hot water. We had to check out early in the morning for our flight, so we left without taking a shower. The only thing the woman was concerned about was the payment for the room. If we had not been in a hurry, I would have fought to not pay for the full amount of the room, considering that there was no warm/hot water. It is essential for at least one member of staff to be able to speak English and be available 24hours for situations like this.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, very nice and friendly staff, good local food by order
Stayed 2 nights in Sep 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We only had 1 night and didn't use any facilities, but great value for room and good cleanliness, as well as a nice Greek feel about the place
Stayed 1 night in Sep 2017

6/10 Okay

jo, manchester

Liked: Cleanliness, room comfort

lovely time

Apartment nice and clean the staff are lovely just off the main road handy for the shop and the beach bars. The complex it self was very well kept and the pool is so peaceful overall we had a great stay would say defo value for money
Stayed 7 nights in Sep 2017

4/10 Poor

Lee

Disliked: Room comfort

Alittle substandard and poor aircon

Arrived quite late so it was nice to have someone to greet us. The room was ok however the air con was not working and there was nobody to report it to. In 30 degrees the room was obviously therefore hot and uncomfortable, plus hoards of mosquito's didnt do us any favours.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

The owner was very nice and friendly. However, we had a hard time finding the place. The direction on the site was not correct and we were lost for almost 30 minutes. More detailed information on how to find the place, signs to the alley way to the hotel will be helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

christophe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bonne situation pour visiter Chania et les gorges de Samaria.
Stayed 3 nights in Oct 2025

6/10 Okay

Hilde Ekeberg

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Julia

Stayed 5 nights in Aug 2023

8/10 Good

Klara Anna

Traveled with group
Liked: Property conditions & facilities
the location is great, close to the beach, situated near the airport and Heraklion. However the cleaning could have been a bit better as we discovered that our sheets had only been switched but not completely swapped with newly washed ones. Nevertheless, Nancy and Chara Apartments could provide us with everything we needed for our short stay. :)
Stayed 4 nights in Jun 2023

10/10 Excellent

Sandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Besitzt einen Traumhaften Garten mit schöner pflanzen. Personal ist sehr Hilfsbereit auch wie zum Beispiel die Anfrage für ein Mietauto um Kreta besser zu erkundigen.
Stayed 6 nights in Sep 2022