See all properties

Metropole Urban Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Front of property
Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Agia Aikaterini Square, Heraklion, 71201
  • Place, Heraklion Loggia
    ‪3 min walk‬
  • Place, Historical Museum of Crete
    ‪5 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room with City View

View from room

Standard Room with City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite with Outdoor Jetted Tub and Side Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, City View

Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Triple Room, City View

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

You may also like

Ad
Breakfast served, ocean views

Marin Hotel

Heraklion
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 937 reviews
$63 nightly
The price is $74
Mar 23 - Mar 24
Total with taxes and fees
Marin Hotel

About the neighborhood

Heraklion

Metropole Urban Hotel places you within a 5-minute walk of popular attractions such as Morosini Fountain and Heraklion Loggia. This 24-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Heraklion Loggia - 3 min walk - 0.2 miles
  • Morosini Fountain - 3 min walk - 0.2 miles
  • Historical Museum of Crete - 5 min walk - 0.3 miles
  • Heraklion Archaeological Museum - 7 min walk - 0.4 miles
  • Heraklion Port - 15 min walk - 0.9 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Dark Tales - ‬2 min walk
  • ‪Black Drop - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Παλιό Καφέ - ‬1 min walk

About this property

Metropole Urban Hotel

Metropole Urban Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. This hotel also has free newspapers.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and desks.

Similar properties

Front of property - evening/night
Ibis Styles Heraklion Central
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 556 reviews
$76 nightly
The price is $90
Mar 23 - Mar 24
Total with taxes and fees
Ibis Styles Heraklion Central

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 1101454

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Are free cancellation options available at Metropole Urban Hotel?

Metropole Urban Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Metropole Urban Hotel?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on Mar 24, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Metropole Urban Hotel?

This hotel is located in Heraklion, just steps from Morosini Fountain and Heraklion Museum of Religious Art, and within a short walk of Lions Square. You'll also find Heraklion Port and Palace of Knossos within a short drive.

Will I be able to park at Metropole Urban Hotel?

No, there isn't parking available at the hotel.

Does Metropole Urban Hotel feature a casino on the premises?

No, Metropole Urban Hotel doesn't have a casino.

Will I find an indoor pool at Metropole Urban Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Metropole Urban Hotel?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Does Metropole Urban Hotel have a hot tub?

Yes, this hotel offers private rooftop spa tubs in some guestrooms.

Does Metropole Urban Hotel have a restaurant with a breakfast menu?

No, Metropole Urban Hotel doesn't have a restaurant that serves breakfast.

Will Metropole Urban Hotel allow pets to stay for free?

No, pets aren't allowed at Metropole Urban Hotel.

Does Metropole Urban Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Metropole Urban Hotel?

The closest major airport to Metropole Urban Hotel is Nikos Kazantzakis Airport (HER), which is 4.5 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Metropole Urban Hotel?

Yes, some guestrooms at Metropole Urban Hotel offer a furnished balcony and may feature city views.

Metropole Urban Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 284 reviews
Rating 8 - Good. 63 out of 284 reviews
Rating 6 - Okay. 18 out of 284 reviews
Rating 4 - Poor. 5 out of 284 reviews
Rating 2 - Terrible. 2 out of 284 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

MIN, Aptos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hao

Stayed 2 nights in Oct 2025

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and the area and location close to everything was very convenient
Stayed 1 night in Oct 2025

8/10 Good

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location to walk to shopping, restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Algonquin

Stayed 3 nights in Sep 2025

10/10 Excellent

Demi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
Stayed 5 nights in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice, San Antonio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Stayed 1 night in Sep 2025

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Was unaware of the church bell and also a large boxing event with music playing late into the night
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 1 night in Aug 2025

10/10 Excellent

Prakash

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good place to stay

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Stayed 5 nights in Jun 2025

6/10 Okay

Idil

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
Stayed 1 night in Jul 2025

10/10 Excellent

E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern rooms and easy access to Lions Square

This is our fourth stay at the Metropole. We choose this hotel for its convenient location and cute little square with cafes right next to it. It is a short drive from the airport and there is a car parking lot very close to it (not managed by the hotel). The check-in is quick and efficient, even if you arrive late due to plane delays. The rooms are clean and modern.
Stayed 1 night in Jul 2025

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
Stayed 7 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 2 nights in Jun 2025

6/10 Okay

lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room had frosted windows and no natural light. There was a serious water leak in the bathroom that had to be mopped but didn’t go away. The staff and location were otherwise very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome trip to Greece

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Stayed 2 nights in Jun 2025