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Best Western Plus Hotel Am Vitalpark

4.5 out of 5.0

Recent guest reviews

I was staying here on my way to Berlin (during a motorbike trip). The rooms are quite okay, but the hotel itself looks like it has had its best days. I ate in the hotel's restaurant, but that was just moderate (had to combine something vegan), although I must say that both the waitress and the cook really did their best to accommodate me.

The resort is located in a remote area. The town center is NOT within walking distance. Therefore a shuttle bus is operating on an hourly base during the day. The accommodation price includes free access to the pools (predominantly thermal ones) and the saunas and steam baths. Because the spa is open to the public, be aware that depending on day and hour guests from other hotels and natives likewise will enjoy the amenities. The access is through fairly long indoor corridors which you can use with the bathrobe provided by the hotel free of charge. Our room had been large and the surrounding was quiet, but we are not sure about the sound insulation between the rooms. Satellite TV was predominantly German with English language news channels. We had chosen halfboard and at least during the unpleasant time of the year you can avoid a trip by car in the town. During our stay they offered for dinner a mixture of set starter and soup and main course (3 choices) plus dessert buffet (3 choices). The entire staff was attentive and helpful. We will come again.

It is just what you expect from the good hotel. Nice surrounding, large enough rooms, very good breakfast , kind peple at the reception. Internet is free and very fast. Pity that I had no time to enjoy wellness... Only one small remark : the carpet in the room deservs retirement...

The staff here were very efficient and despite the large number of us staying we were checked in quickly. My room was very spacious and the bathroom was a good size too. Everything was very clean and tidy. I had a very comfortable night's sleep. The restaurant served very good quality food which was delicious. I really enjoyed the guinea fowl. The staff were smartly turned out and gave a friendly and efficient service. Breakfast was served on the top floor and there were lots of options available. The food was again of very good quality. I enjoyed my stay here and I wouldn't hesitate to stay again.

The room was surprisingly large. Overall I would recommend this hotel to anyone. The swimming facilities are excellent. Breakfast was good. The town, Heiligenstadt, rolls upthe sidewalks a little too early for my tastes I was there in the Advent (pre-Christmas) season and it would have been nice to wander thru the Chistmas Markt in the evenings, but all was closed. Hotel-very good, city-good-

The size of the room was quite large with plenty of storage/closet space and a large bathroom by German hotel standards. The desk was large enough to work comfortably. There were many more TV channels than I've seen in most other German hotels. The breakfast area was spacious, and the selection and food quality were both quite good. Parking was not a problem with a large lot in front of the hotel. Unfortunately, there was not time to enjoy the spa facilities attached to the hotel, but there seemed to be a large number of guests there for that purpose. The only significant "room for improvement" item was the size of the double beds. While realizing they are intended for one person to sleep in, they were quite narrow. i would like to stay here again when I have some time to relax.

Stayed for 3 nights in July. We had the half board with breakfast and dinner included. Breakfast had a nice selection of hot and Cold food, fresh fruit and everything else imaginable. Dinner was buffet style every night with a huge selection of appetizer, Soup, main cource and dessert. There is also a childrens menu. Very nice and also a friendly staff. The large pool area was also included. We were there during some hot days so visited mainly the big public outdoor pool but there is all kinds of different pools and baths. Everything is well maintained and clean.

Outstanding Service. 30 sek Checking in procedure. Very nice room with all facilities including coffee maker, outside window blinders, LCD TV, air-con and working area. All areas are very clean and up to date. Huge wellness that I didn't use. Buffet in restaurant a little disappointing. All in all the stay was great.

We were on a coach tour and were unexpectedly diverted to this hotel for some unknown reason. What a find!! Lovely hotel, lovely people, good and plentiful food with lots of variety and reasonable bar prices to boot! Free use of indoor pool for guests (didn't pack a cossie, unfortunately) with a small charge for the sauna. Rooms spacious and airy with lovely, comfortable beds and all in a quiet location. I wanted to stay for a week!! Recommended!!

Friendly welcome, clean spacious room with a great shower, evening meal good quality, free use of the superb pool and leisure facilities, great breakfast with plenty if choice and pleasant efficient check out, A very welcome overnight stop on a long journey. Only moan is the lack of wi fi.

In Der Leineaue 2 Heilbad Heiligenstadt TH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Hotel Am Vitalpark places you 13.9 mi (22.4 km) from Allendorf Church and 14.2 mi (22.8 km) from Graduation Tower. This 130-room, 4.5-star hotel has 4 indoor pools along with a full-service spa and 2 restaurants. In central Heilbad Heiligenstadt, the hotel is also within a 30-minute drive of St John's Church and Ganseliesel.


Free buffet breakfast is offered each morning. Enjoy dining at one of 2 onsite restaurants including Theodor Storm, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


The 130 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are also standard.

Property features

Guests of Best Western Plus Hotel Am Vitalpark have access to a full-service spa, 4 indoor pools, and an outdoor pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and 2 spa tubs.

Room options

Suite, 1 Double Bed

Full 1 | Sleeps 4

Comfort Room, 1 Double Bed

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 160 reviews