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Arrow Hotel

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Photo gallery for Arrow Hotel

Reception
Front of property
Reception
Family Suite | Desk, free rollaway beds, free WiFi, bed sheets
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Place, St. Theresia
    ‪3 min drive‬
  • Place, Basel Zoo
    ‪6 min drive‬
  • Place, Marktplatz
    ‪7 min drive‬
  • Airport, Mulhouse (MLH-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, free rollaway beds, free WiFi, bed sheets

Comfort Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Desk, free rollaway beds, free WiFi, bed sheets

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Desk, free rollaway beds, free WiFi, bed sheets

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Desk, free rollaway beds, free WiFi, bed sheets

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, free rollaway beds, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Desk, free rollaway beds, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

About the neighborhood

Hégenheim

Located within 2 miles (3 km) of St. Theresia, Arrow Hotel places you within a few miles (5 km) of Grand Casino Basel. This 22-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-in.

What's nearby

  • St. Theresia - 3 min drive - 1.3 miles
  • Basel Zoo - 6 min drive - 2.8 miles
  • Marktplatz - 7 min drive - 2.8 miles
  • Congress Center Basel - 10 min drive - 3.7 miles
  • St. Jakobshalle - 11 min drive - 5.1 miles

Getting around

  • University Tram Stop - 8 min drive
  • Saint-Louis La Chaussée Station - 9 min drive
  • EuroAirport Airport (BSL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Yam - ‬4 min drive
  • ‪Restaurant La Vita - Allschwil - ‬3 min drive
  • ‪Burger's Bohrerhof - ‬5 min drive
  • ‪Zic Zac - ‬5 min drive

About this property

Arrow Hotel

At Arrow Hotel , guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a gift shop, a fireplace in the lobby, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is available during limited hours, and checking in is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Frequently asked questions

Are free cancellation options available at Arrow Hotel ?

Arrow Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Arrow Hotel ?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Arrow Hotel on Mar 8, 2026 start from 99.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Arrow Hotel ?

This hotel is located in Hégenheim, close to Spalentor, Novartis Headquarters, and Basel Zoo. You'll also find Rhine and Basel Natural History Museum within a short drive.

Is parking available on site at Arrow Hotel ?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Arrow Hotel feature a casino on the premises?

No, Arrow Hotel doesn't have a casino.

Will I find an indoor pool at Arrow Hotel ?

No, there is no indoor pool at this hotel.

Does Arrow Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Arrow Hotel have a restaurant with a breakfast menu?

Arrow Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Arrow Hotel allow pets to stay free of charge?

No, pets aren't allowed at Arrow Hotel though service animals are welcome.

Does Arrow Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Arrow Hotel ?

The closest major airport to Arrow Hotel is EuroAirport Airport (BSL), which is 5 mi away (14 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5 mi away (14-minute drive).

Can I book a room with a balcony at Arrow Hotel ?

No, you won't find guestrooms with balconies at Arrow Hotel .

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 201 reviews
Rating 8 - Good. 53 out of 201 reviews
Rating 6 - Okay. 9 out of 201 reviews
Rating 4 - Poor. 2 out of 201 reviews
Rating 2 - Terrible. 2 out of 201 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel était notre dernière nuit en Alsace avant notre retour au Canada. Surprise! L'hôtel semble flambant neuf, tout est beau, propre, de bon goût. Très confortable. Nous n'avons pas déjeuné car on partait avant 6h00AM. À 15 minutes de l'aéroport. Bonne chose à savoir, le GPS de notre voiture de location nous amenait du côté suisse de l'aéroport, mais nous devions remettre la voiture du côté français. On a galéré un peu mais on s'en est sortis en utilisant Maps.
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Stayed 1 night in Oct 2025

8/10 Good

Hamid

Stayed 17 nights in Sep 2025

8/10 Good

Hamid

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

michele

Stayed 2 nights in Aug 2025

6/10 Okay

Shannon

Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg
Stayed 1 night in Jul 2025

10/10 Excellent

Sarbast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing great rooms great facilities a short drive to the main centre and shopping, food, entertainment in the area was so nice. Wanted to stay another night but hotel was fully booked
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, great breakfast, very helpful staff. Road construction was slightly irritating (not noisy) just a hindrance
Stayed 1 night in Jun 2025

10/10 Excellent

Jelena

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Nic
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Very clean and comfortable rooms. Staff was very courteous. Breakfast was fantastic. Location was in a neighborhood but within walking distance to the little town with some good dining options. Definitely worth it!
Stayed 2 nights in Jun 2025

8/10 Good

Ramman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet girl close to the euro airport. Thanks!
Stayed 1 night in May 2025

6/10 Okay

John David

Liked: Cleanliness, property conditions & facilities
Rather an impersonal property with self check in if you arrive after 6pm. Check in quite difficult as the touch screen didn’t function properly. Paper thin walls between rooms, hard bed and hard pillows. Mediocre breakfast buffet definitely not worth 12euros! It’s a very new property and low budget so you get what you pay for which isn’t very much.
Stayed 1 night in May 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard Bernelot

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very pleasant stay in modern, well-kept hotel.
Stayed 1 night in May 2025

4/10 Poor

Trina

I found the hotel in a really weird area and we had to check ourselves in because it was after 9 PM. We had some problems with our room and no one to contact.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Easy self-checkin (arrived Sunday afternoon). Clean room with small private patio. Nice place to stay if you want to avoid Bâle hotel prices. Walking distance from Lidl. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Dmitriy

Stayed 1 night in May 2025