Good stay for the price.
I was lied to about being the bottom floor being full, when it wasn’t. TV didn’t work, called maintenance to repair.
Property was clean and quiet
I like being able to park directly in front of out room to load and unload!! they also have lots of pugg-ins for my O2 and cpap! Their breakfast is nice but the the HOt water for tea is cold!
A quick easy cheap stay. You're not there for the ambiance.
The water pressure in the room was basically so low I could not shower. Apparently they don't wash the shower or they would know this before renting the room.
I was going to refrain from righting a review, but since Baymont would not issue a refund I will. We booked a room through orbits. The pictures looked like it was a nice motel. We had other friends that stayed and checked in and said it was a run down dump an nothing like the pictures. When we arrived we took on look and say nope. Tried to get a full refund, but they wouldn’t authorize it. They have false advertising, but won’t give a refund. This place should not be open at all.
Average hotel. Beds and pillows were not very comfortable
The property was older than I expected. Inconvenient getting in and out because of extensive road work out front
Comfy beds!
Shower faucet was not working
That hotel is at end of life or needs total remodel. The “breakfast” was packaged oatmeal and bananas & apples. Smoke free room smelled like cig smoke.
It’s old and tired. Stains on the sofa and carpet.
Not too fancy on the outside, but rooms were recently remodeled and VERY clean
Convenient to freeway and dining, nice breakfast room
The room was fairly clean and the microwave and fridge were nice to have. Bed was comfortable enough, but the metal skirt around the bottom was noisy when getting in and out. The metal stairs outside to get upstairs were rusty, wet and icy in the morning. The breakfast was good and the staff were pleasant enough.
Baymont by Wyndham Hays places you within a few miles (5 km) of Ellis County Historical Society Museum and Fort Hays State University. This 107-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Baymont by Wyndham Hays enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Good stay for the price.
I was lied to about being the bottom floor being full, when it wasn’t. TV didn’t work, called maintenance to repair.
Dear Guest,I apologize for any inconvenience you experienced during your stay, including the misinformation about room availability and the issue with the TV. Your feedback is important to us, and we will address these matters to ensure a better experience for our guests in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better on your next visit.Sincerely, Hotel Manager
Dear Guest,Thank you for rating us 4 out of 5. We appreciate your feedback and hope to provide you with an even better experience during your next stay. If you have any comments or suggestions to help us achieve that, please feel free to share them.Sincerely,Hotel Manager
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager
Property was clean and quiet
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the property clean and quiet during your stay. If you have any more comments or specific preferences for your next visit, please feel free to share. Your comfort and satisfaction are important to us, and we look forward to serving you again in the future.Sincerely,Hotel Manager
I like being able to park directly in front of out room to load and unload!! they also have lots of pugg-ins for my O2 and cpap! Their breakfast is nice but the the HOt water for tea is cold!
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager
A quick easy cheap stay. You're not there for the ambiance.
Dear Guest,We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements.Sincerely,Hotel Manager
The water pressure in the room was basically so low I could not shower. Apparently they don't wash the shower or they would know this before renting the room.
Hello Louise, Thanks for the stay and the feedback. Please accept my apologies for the inconvenience. We shall definitely work on your observations. You can expect a further improved stay next time.We look forward to seeing you again. Sincerely, Hotel Manager.
I was going to refrain from righting a review, but since Baymont would not issue a refund I will. We booked a room through orbits. The pictures looked like it was a nice motel. We had other friends that stayed and checked in and said it was a run down dump an nothing like the pictures. When we arrived we took on look and say nope. Tried to get a full refund, but they wouldn’t authorize it. They have false advertising, but won’t give a refund. This place should not be open at all.
Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager
Dear Guest,Thank you for your feedback! We're glad you had a good stay, and we hope to welcome you back in the future. Your satisfaction is important to us.Sincerely, Hotel Manager