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The Elm House Hotel

3.0 star property

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Photo gallery for The Elm House Hotel

Iron/ironing board, free WiFi, bed sheets
Interior
Interior
Front of property
Shower, hair dryer, towels, shampoo

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
17 North Bridge St, Hawick, Scotland, TD9 9BD
  • Place, The Borders Distillery
    ‪4 min walk‬
  • Place, Heart of Hawick
    ‪7 min walk‬
  • Place, Borders Textile Towerhouse
    ‪7 min walk‬

Room options

View all photos for Basic Double Room

Basic Double Room | Iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Iron/ironing board, free WiFi, bed sheets

Basic Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi, bed sheets

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room | Iron/ironing board, free WiFi, bed sheets

Basic Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Hawick

Located within a 5-minute walk of The Borders Distillery, The Elm House Hotel is within a 15-minute stroll of Heart of Hawick. This 16-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • The Borders Distillery - 4 min walk - 0.3 miles
  • Heart of Hawick - 7 min walk - 0.4 miles
  • Borders Textile Towerhouse - 7 min walk - 0.4 miles
  • Hawick Museum & Scott Art Gallery - 17 min walk - 0.9 miles
  • Cross Borders Drove Road - 3 min drive - 1.0 mile

Getting around

  • Galashiels Station - 26 min drive
  • Edinburgh Airport (EDI) - 94 min drive

Restaurants

  • ‪The Bourtree (Wetherspoon) - ‬1 min walk
  • ‪Coffee End - ‬1 min walk
  • ‪Damascus Drum - ‬7 min walk
  • ‪Greggs - ‬16 min walk
  • ‪Dinallo - ‬8 min walk

About this property

The Elm House Hotel

Guests of The Elm House Hotel enjoy features like free WiFi in public areas. If you decide to drive, there's free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and 30-inch TVs with digital channels. Other amenities include electric kettles, ironing boards, and wardrobes or closets. Change of towels is available on request.

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8.8 out of 10, Excellent, 856 reviews
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The price is $155
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: GBP 10.95 for adults and GBP 5 for children

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Elm House Hotel Hotel
The Elm House Hotel Hawick
The Elm House Hotel Hotel Hawick

Frequently asked questions

What's there to do close to The Elm House Hotel ?

This hotel in Hawick is within a 10-minute walk of Heart of Hawick, Borders Textile Towerhouse, and The Borders Distillery. You'll also find Drumlanrigs Tower and Hawick Museum & Scott Art Gallery less than a mile away.

Will I be able to park at The Elm House Hotel ?

Yes, self parking is offered for free at the hotel.

Does The Elm House Hotel have a casino at the property?

No, The Elm House Hotel doesn't have a casino.

Will I find an indoor pool at The Elm House Hotel ?

No, there is no indoor pool at this hotel.

Does The Elm House Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Elm House Hotel have a restaurant with a breakfast menu?

The Elm House Hotel offers a full breakfast each morning for a surcharge though there is no restaurant.

Will The Elm House Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Elm House Hotel .

Does The Elm House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Elm House Hotel ?

No, at The Elm House Hotel , there aren't any guestrooms that list a balcony.

The Elm House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Permanently Closed

This hotel is permanently closed, yet hotels.com took my money...and for a refund, instead of giving me my money black, they gave me this weird key cash. I'm out
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Ken

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs !

This hotel accepted our booking via Hotels.com and it was still confirmed and prepaid up until arriving at the hotel. We were visiting from Australia and visiting relatives in Hawick, we rented a car in Edinburgh and drove there. We arrived early afternoon and found a handwritten note on the front door requesting guests to call a mobile phone on arrival. Whilst in the car park an employee arrived and said that he had no knowledge of our booking, I showed him my confirmation and he blamed Hotels.com booking system. After prolonged discussions with some “manager” on the phone he said that he would have to prepare a room as they were busy. We set off for a coffee advising that we would return later. Whilst at the coffee shop I received an email from the hotel (via hotel.com) advising that they were cancelling my booking due to a FLOOD at the hotel. We returned to the hotel where the same employee advised us that Hotel.com had double booked the room and therefore they couldn’t accommodate us. When questioned about the earlier advice that no booking had been received, he shuffled around embarrassingly, we then asked about the FLOOD he said that there had been no flood and we showed him the email. He blamed his manager who was not at the premises, we insisted on speaking with her however she was very evasive and unhelpful and continued to blame Hotels.com. We eventually gave up and left, we had to find a bed with our relatives and to be honest we were happy not to be staying
Stayed 1 night in Aug 2023

2/10 Terrible

ANNE

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst hotels I have ever stayed in. There was no front desk and no "front desk staff" to greet me on arrival. Someone eventually appeared but did not take my name and there was no check in (or check out) process. The room was in an annexe in the car park and was small and very old fashioned. There were flies in the room, debris in the kettle, a damp bathmat and a non-working bedside lamp. It was barely clean. There was no soundproofing and there was noise from other rooms late at night. I would not recommend a stay in this hotel.
Stayed 1 night in Jul 2023