Burts Hotel

3.0 star property

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Photo gallery for Burts Hotel

Dinner served, local cuisine
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Interior
Interior entrance
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
  • Place, Melrose Abbey
    ‪1 min walk‬
  • Place, Saint Cuthbert's Way
    ‪1 min walk‬
  • Place, Southern Upland Way - Section A Trailhead
    ‪10 min walk‬

Room options

Executive Double Room, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 1
  • 1 Twin Bed

Executive Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Melrose

Burts Hotel places you next to Saint Cuthbert's Way and Melrose Abbey. This 20-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Melrose Abbey - 1 min walk - 0.1 miles
  • Saint Cuthbert's Way - 1 min walk - 0.1 miles
  • Southern Upland Way - Section A Trailhead - 10 min walk - 0.6 miles
  • Waverley Line - 3 min drive - 2.1 miles
  • University of Edinburgh - 61 min drive - 44.8 miles

Getting around

  • Tweedbank Station - 3 min drive
  • Edinburgh Airport (EDI) - 70 min drive

Restaurants

  • ‪Tempest Brewing Co - ‬4 min drive
  • ‪Dragonfly - ‬8 min drive
  • ‪The Buccleuch Arms - ‬7 min drive
  • ‪Alfonso's - ‬8 min drive
  • ‪Kings Arms Hotel - ‬1 min walk

About this property

Burts Hotel

Burts Hotel features free WiFi in public areas, a meeting room, and a terrace. If you drive, take advantage of free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 1 PM—-10 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Frequently asked questions

Is a free cancellation option available at Burts Hotel?

Burts Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do close to Burts Hotel?

This hotel is located in Melrose and just steps from Saint Cuthbert's Way and Melrose Abbey. You'll also find Abbotsford The Home Of Sir Walter Scott and Scott's View within a short drive.

Is there parking available at Burts Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Burts Hotel feature a casino on the premises?

No, Burts Hotel doesn't have a casino.

Will I find an indoor pool at Burts Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Burts Hotel?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Does Burts Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Burts Hotel have a restaurant that serves breakfast?

No, Burts Hotel doesn't have a restaurant that serves breakfast.

Does Burts Hotel allow pets to stay for free?

Yes, pets stay free at Burts Hotel and the property also provides food and water bowls for pets.

Does Burts Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Burts Hotel?

No, there aren't any guestrooms with balconies at Burts Hotel.

Burts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 312 reviews
Rating 8 - Good. 75 out of 312 reviews
Rating 6 - Okay. 10 out of 312 reviews
Rating 4 - Poor. 1 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Room good
Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Clean comfortable room, superb breakfast, top quality. Ate in the dining room again tasty quality food
Stayed 3 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff very good food and great position in centre of Melrose
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a large car park. The rooms were clean and warm. The hotel was taylored more for eating. The meals were excellent and the bar closed early after meals were finished. There were no casual bar customers. Pleanty of bars close by. The area was very safe and comfortable to walk around at any time..Nice friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Friendly staff, very helpful, perfect room and superb food!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities
The staff
Stayed 2 nights in Aug 2025

6/10 Okay

Christiane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivienne

Stayed 1 night in Aug 2025

10/10 Excellent

Ernest, Epsom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the secluded location, and the ambiance of the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A really well run hotel and a pleasure to stay in. We overnighted on our way back from a tour in Scotland and were very impressed it outshone other hotels on our trip and was great value for money. The food offerings were really good too. We will definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is first class; the staff friendly and the room clean abd comfortable. B&B rate is a little higher than comparable hotels. Obviously you can expect traffic noise if you are at the front of the hotel being in the market square facing a road but we were woken very early by delivery men playing very loud rhythmic dance music from their lorry cabs. Hotel manager needs to speak with regular drivers about respect for sleeping guests. Lorry noise ok but NOT loud music.
Stayed 2 nights in Jun 2025

8/10 Good

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay at this Melrose hotel again.

Everything was good at the hotel, the facilities in the room, nice tea tray, spotless bathroom good shower with easy temperature and flow controls (no problem with wet hands), bed really comfortable. Dinner and breakfast excellent quality food, plenty of choice and service efficient. All staff encountered were courteous and attentive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Food & Service was excellent. Would definitely go back to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A friendly atmosphere, I have stayed there many times before & will continue to do so in future.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Business traveler
Liked: Staff & service
The Hotel staff were very helpful when asked to assist us
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and comfortable room. Mine was at thd back and very quiet. Delicious dinner and breakfast the next day. Amazingly friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and warm atmosphere, superb customer service and excellent food quality. I will definitely stay again. Thanks, Chris.
Stayed 1 night in May 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Fabulous stay. All the staff were friendly kind and helpful. Room clean and comfortable. Excellent food in the restaurant. Will definitely stay again
Stayed 2 nights in May 2025