Residhotel Mulhouse Centre

The ResidHotel has a very good location, closer to the city centre, restaurants, coffee shops and is 5 minutes from the station. There is a mini market behind them too. The studio has a good size for a couple and the kitchenette has everything you need. The unique improvement will be the bed once the mattress is not comfortable and the pillows are very small like for a baby. The staff is friendly.

The hotel is in the historic city center. It has a closed parking. The personnel was really kind and helpful. The apartment we got was big. The bed was really confortable. The first impression was a clean apartment, however if you take a deeper look they were dirty corners , like the heating device in the bathroom.

We stayed in this hotel just for one night, on our way to Italy. As our daughter has a food allergy, we have to cook our own meals: the little kitchenette was perfect for us. The rooms were tidy and okay. The lady at the reception was very kind. Don't forget to book a parking spot!

Flew in to EuroAirport. Needed a stopover before heading into Germany. This hotel apart ticked the boxes. It takes 10 mins from airport to St Louis train station, 20 mins from St Louis to Mulhouse Gare and 3 Mins Tram to stop at the end of the street. On street and underground parking available. We had top floor on hot night but the aircon was very good and working. Very spacious, Comfortable bed, Fridge working and clean. Basic essentials in cupboards for eating; salad bowls, plates, knives ,forks ,cups, kettle, coffee machine(filter),Towels x 4. Downside was no upper hook for shower as it had been broken off.1 broken bulb in bathroom. Front of cutlery door broken. Just needs a bit of a makeover to keep it useful. Carrefour city is 30m away with fresh bread renewed at 8pm for latecomers!

Clean hotel/studio Well situated Good breakfast Parking available at reasonable cost Quite No smoking rooms available A good 3 stars hotel Simple straight forward Big rooms Good beds Big bathroom Airco

I stayed here for several nights in October 2016. When I arrived they had the wrong dates and he said I couldn't check in until I got online and changed them through the booking service. After fumbling around for 20 minutes trying to unpack my computer, plug in their password, etc. he finally said 'I'll call them instead.' Five minutes later is was solved - why didn't he just call to start with? Then my last day there I needed to work all day in the room. I told this to the reception and the cleaning crew and the man who came to my door in the morning (couldn't understand what he was asking so he left). Then I left briefly to grab a sandwich for lunch and when I returned the man was in my room dismantling the water heater. I asked him to come back tomorrow after I checked out and he said no, it was necessary now (even though my water and heat were working fine). He spent more than 2 hours inches from my feet on the floor banging on the heater while I desperately tried to concentrate. finally, I was 5 minutes away from my phone appointments and told him he had to leave. So he rushed around, left while I was 3 minutes late for my appointments.I did not appreciate spending two hours alone in a room with the door shut with a man I did not know. Thant night I went to take a shower and I had not hot water, nor the next morning. When I called reception she said she would call me back. She didn't . So I called again. She said the hotel was full and there was nothing they could do for me. too bad for me. Her only apology was 'sorry you are disappointed with your experience here.' No offer of a refund that night, etc. Nothing. Worst experience I've had at a hotel in decades.

We stayed here for four nights, using Mulhouse as a base to explore Alsace and Southern Germany. Mulhouse itself is a small town, boosted during the industrial era but with a nicely-maintained and lively old city that has buildings dating back to the Middle Ages. The town is close to the EuroAirport, which serves Basel, Freiburg and Mulhouse itself. The hotel is a straightforward, 10 minute walk from the central train station in Mulhouse. It has a parking garage beneath it which has limited spaces and appears to be shared with residential apartments; there is a charge for using the parking spaces, which are accessible using a electronic key fob - ours didn't work properly, being held together with tape. The double room we booked was simple in design and bright. It was a decent size, and had an en suite. Towels of average size were provided. There was air-conditioning, which worked well, and a fan provided in addition. The room also had a kitchenette, with a small fridge, a microwave, a two-ring halogen hob and assorted crockery/cutlery/pans. There was no kettle provided, so we had to use a saucepan to heat water, but I did note that there was a filter coffee machine on the wardrobe shelf - I suppose tea is not so popular as coffee in the region so that makes sense and it wasn't any great hardship really. Two sachets of instant coffee and three tea bags were provided. Everywhere was perfectly clean, including the kitchenware. There was free wi-fi and this worked perfectly well for us. The bed was made double by pushing two single beds together. The mattresses themselves were firm and comfortable. There was one pillow each - and these were possibly the smallest, flattest pillows I've ever encountered. We asked at reception for more pillows to be sent up but these never arrived. Even if they had they had, two of them together still wouldn't be as thick as a normal pillow. It made for uncomfortable, disturbed sleep on what was otherwise a good bed. On the plus side, although we were at the front of the hotel overlooking the street, there was no noise to disturb us. In terms of location, there is a supermarket (Carrefour City) a few doors down from the hotel, which is open 7 days a week until 9pm and which has a great range of groceries, including fresh bread, fruit and vegetables etc. You can opt to pay for breakfast at the hotel but we simply stocked up the kitchenette and made our own, getting up and eating at our leisure. Very much in the hotel's favour is that it is literally two minutes walk around the corner to the central square in the old town, by the cathedral, which is a lively place full of bars and restaurants. There was live music playing the evening we arrived and a festival there (also with music and dancing) the following day - the atmosphere was buzzing, with families and people of all ages enjoying the community spirit. It was great to have this on our doorstep and we stopped off there for coffee in the morning or a beer in the evening most days. All in all, we were happy with our stay and thought Residhotel offered good value for money. It doesn't brand itself as anything more than basic 3-star accommodation but it was clean and functional, well-situated and we were glad of the extra freedom offered by the self-catering facilities. The staff we had dealings with were friendly and helpful, even if we didn't get the extra pillows we wanted (and to be honest, needed). We would stay here again but would make sure to bring inflatable pillows with us. I'd rate this somewhere between Trip Advisor's three and four star options - to call it "very good" might raise expectations too high but "average" seems unfair for what was overall a good experience. For that reason I have rounded up from three-and a-half to four stars.

For the price it’s ok, don’t expect too much from it. The hotel is located in the city center. If you come by car, make a reservation for he hotel parking garage (we didn’t, but were lucky they still had a place left), otherwise parking is a disaster. The room is big (with a kitchenette), but not entirely clean. Good enough for a one-night stay if you’re on the road.

Our reservation was cancelled the night before our arrival, and the staff was not helpful nor did they propose any alternative. With the help of Booking.com staff we finally ended up staying at this location with two studios instead of the apartment for four persons. However, the rooms were dirty, especially the kitchen and dishes. The worst part was that their so-called no-smoking room was in fact a smoking room. It smelled very bad, like old cigarettes. The rooms should not be listed as non-smoking.